Method and system of expanding a customer base of a data services provider

• US 20020116721A1
• Filed: 02/16/2001
• Published: 08/22/2002
• Est. Priority Date: 02/16/2001
• Status: Abandoned Application

• Current Assignee: Gemini Networks, Inc.
• Original Assignee: Gemini Networks, Inc.
• Inventors: Cloutier, Leo Charles, Dobes, Ronald Keith, Lew, Eugene Lee
• Application Number:
  US09/784,068
• Publication Number:
  US 20020116721A1
• Time in Patent Office: Days
• US Class Current: 725/129
• CPC Class Codes: H04L 12/2856 Access arrangements, e.g. Internet access asynchronous transfer mode networks H04L12/5601; broadband local area networks H04L12/2801; optical access or distribution networks H04Q11/0067; access to open networks H04L12/5691; digital subscriber line end-user equipment and bit-level processing of data on a PSTN-based network H04M11/00; home network gateways H04L12/2834; wireless access networks H04W
• CPC Class Codes: H04L 12/2861 Point-to-multipoint connection from the data network to the subscribers
• CPC Class Codes: H04L 41/00 Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
• CPC Class Codes: H04L 43/00 Arrangements for monitoring or testing data switching networks
• CPC Class Codes: H04L 43/045 for graphical visualisation of monitoring data
• CPC Class Codes: H04L 43/0817 by checking functioning
• CPC Class Codes: H04L 43/0876 Network utilisation, e.g. volume of load or congestion level
• CPC Class Codes: H04L 67/53 using third party service providers
• CPC Class Codes: H04N 21/25866 Management of end-user data customer care in data networks H04L41/5077
• CPC Class Codes: H04N 21/437 Interfacing the upstream path of the transmission network, e.g. for transmitting client requests to a VOD server flow control in data networks H04L47/10; streaming protocols, e.g. RTP or RTCP, H04L65/65; scheduling or organising the servicing of application requests in data packet switching networks H04L67/60
• CPC Class Codes: H04N 21/4622 Retrieving content or additional data from different sources, e.g. from a broadcast channel and the Internet web site content organization and management for information retrieval from the Internet G06F16/958; transmission by internet of broadcast information H04H60/82; stock exchange data over packet-switching network H04L12/1804; push services including data channel over packet-switching network H04L12/1859
• CPC Class Codes: H04N 21/6118 involving cable transmission, e.g. using a cable modem
• CPC Class Codes: H04N 21/64723 Monitoring of network processes or resources, e.g. monitoring of network load traffic related reporting in data switching networks H04L43/062

Abstract

A method for expanding customer bases for data services providers. The method includes connecting end-users of a plurality of services providers to a high-speed network dedicated to broadband data transport services. The end-users are connected to the respective headends of their services providers through a common data center of the high-speed network. The high-speed network is owned by a third party, that third party not being any of the services providers having end-users connected to the high-speed network.

Claims

1. A method for expanding customer bases for data services providers, comprising the steps of:

connecting a first end-user of a first data services provider to a high-speed network dedicated to broadband data transport services, the high-speed network being at least one of a hybrid fiber optic coaxial network and an all-fiber optic network;

connecting a second end-user of a second data services provider to the high-speed network;

connecting the first end-user to a headend of the first data services provider through a common data center of the high-speed network; and

connecting the second end-user to a headend of the second data services provider through the common data center of the high-speed network, wherein

the high-speed network is owned by a third party, not the first data services provider and not the second data services provider.

2. The method of claim 1, wherein the first end-user is geographically located outside of a peripheral reach of a communications plant operated by the first data services provider, the communications plant being at least one of a hybrid fiber optic coaxial network and an all-fiber optic network.

3. The method of claim 1, wherein the headend of the first data services provider is a headend for at least one of CATV signals and data.

4. The method of claim 2, wherein:

the communications plant operated by the first data services provider carry CATV signals; and

the peripheral reach of the communications plant is restricted by a governmental regulatory authority.

5. The method of claim 4, wherein the communications plant carries CATV signals to other end-users, but not the first end-user.

6. The method of claim 1, further comprising the steps of:

storing a first end-user entry in a database of the common data center corresponding to the first end-user;

associating the first end-user entry with the first data services provider in the database;

storing a second end-user entry in the database of the common data center corresponding to the second end-user; and

associating the second end-user entry with the second data services provider in the database.

7. A method for supplementing subscribership for data services of a service provider that provides at least one of CATV services and data services in first geographic area, comprising the steps of:

obtaining a contract from the service provider to provide data services for an end-user, the end-user located outside of the first geographic area;

provisioning the end-user for data services;

storing an end-user entry in a database corresponding to the end-user;

associating the end-user entry with the service provider in the database; and

connecting the end-user to a communication line operated by the service provider via a high speed data network.

8. The method of claim 7, wherein the communications line operated by the service provider is connected to a headend through which at least one of CATV signals and data signals are transmitted.

9. The method of claim 8, wherein a peripheral reach of the communications line which carries the CATV signals is restricted by a governmental regulatory authority.

10. A method for expanding customer bases for data services providers, comprising the steps of:

executing a subscription contract between a third party and a first data service provider to connect a first end-user to a high-speed network dedicated to broadband data transport services operated by the third party;

executing another subscription contract between the third party and a second data service provider to connect a second end-user to the high-speed network;

connecting the first end-user to a headend of the first data service provider through a common data center of the high-speed network; and

connecting the second end-user to a headend of the second data service provider through the common data center of the high-speed network.

11. The method of claim 10, wherein at least one of the first data service provider and the second data service provider also provide cable television signals to communication lines connected to their respective headends.

13. The method of claim 12, further comprising the step of:

providing from the first Internet service provider cable television service to other end-users, but not to the end-users of the first Internet service provider.

15. The method of claim 14, wherein the high-speed data network does not carry cable television signals.

17. The system of claim 16, wherein the first end-user is geographically located outside of a peripheral reach of a communications plant operated by the first data services provider, the communications plant being at least one of a hybrid fiber optic coaxial network and an all-fiber optic network.

18. The system of claim 17, wherein the headend of the first data services provider is a head end for at least one of CATV signals and data signals.

19. The system of claim 16, further comprising:

means for storing a first end-user entry in a database of the common data center corresponding to the first end-user;

means for associating the first end-user entry with the first data services provider in the database;

means for storing a second end-user entry in the database of the common data center corresponding to the second end-user; and

means for associating the second end-user entry with the second data services provider in the database.

12. A method for reusing computer resources to provide operations support services to a plurality of Internet service providers with different customer bases, comprising the steps of:

populating a digital repository with entries including information about end-users of a first Internet service provider;

populating the digital repository with entries including information about end-users of a second Internet service provider, the second Internet service provider being different from the first Internet service provider;

presenting a graphical user interface to the first Internet service provider when seeking to at least one of access, create, and update the information about end-users of the first Internet service provider; and

presenting the graphical user interface to the second Internet service provider when seeking to at least one of access, create, and update the information about end-users of the second Internet service provider.

14. A method for promoting competition between cable providers offering broadband data services, comprising steps of:

connecting an end-user to a high-speed data network dedicated to broadband data transport services;

connecting a headend of a first broadband data services provider to the high-speed data network so as to create a physical communication link between the end user and the headend of the first broadband data services provider;

connecting a headend of a second broadband data service provider to the high speed data network so as to create another physical communication link between the end user and the headend of the second broadband data services provider; and

determining if the end-user selects to subscribe to data services offered by one of the first broadband data services provider and the data services offered by the second broadband data services provider;

enabling the physical communication link between the end-user and the first broadband data services provider if in the determining step it is determined that the end-user selects the data services of the first broadband data services provider; and

enabling the physical communication link between the end-user and the second broadband data services provider if in the determining step it is determined that the end-user selects the data services of the second broadband data services provider.

16. A system for expanding customer bases for broadband data services providers, comprising:

means for connecting a first end-user of a first data services provider to a high-speed network dedicated to broadband data transport services, the high-speed network being at least one of a hybrid fiber optic coaxial network and an all-fiber optic network;

means for connecting a second end-user of a second data services provider to the high-speed network;

means for connecting the first end-user to a headend of the first data services provider through a common data center of the high-speed network; and

means for connecting the second end-user to a headend of the second data services provider through the common data center of the high-speed network, wherein

the high-speed network is owned by a third party, not the first data services provider and not the second data services provider.

20. A system for supplementing subscribership for data services of a service provider that provides CATV and data services in first geographic area, comprising:

means for providing data services for an end-user from the service provider, the end-user located outside of the first geographic area;

means for provisioning the end-user for data services;

means for storing an end-user entry in a database corresponding to the end-user;

means for associating the end-user entry with the service provider in the database; and

means for connecting the end-user to a communication line operated by the service provider by a high speed data network.

21. The system of claim 20, wherein the communications line operated by the service provider is connected to a headend through which at least one of data signals and CATV signals are transmitted.

22. The system of claim 21, wherein

a peripheral reach of the communications line which carries the CATV signals is restricted by a governmental regulatory authority.

24. The system of claim 23, further comprising:

means for providing from the first Internet service provider cable television service to other end-users, but not to the end-users of the first Internet service provider.

26. The system of claim 25, wherein the high-speed data network does not carry cable television signals.

23. A system for reusing computer resources to provide operations support services to a plurality of Internet service providers with different customer bases, comprising:

means for populating a digital repository with entries regarding information about end users of a first Internet service provider;

means for populating the digital repository with entries including information about end-users of a second Internet service provider, the second Internet service provider being different from the first Internet service provider;

means for presenting a graphical user interface to the first Internet service provider when seeking to at least one of access, create, and update the information about end-users of the first Internet service provider; and

means for presenting the graphical user interface to the second Internet service provider when seeking to at least one of access, create, and update the information about end-users of the second Internet service provider.

25. A system for promoting competition between cable providers offering broadband data services, comprising:

means for connecting an end-user to a high-speed data network dedicated to broadband data transport services;

means for connecting a headend of a first broadband data services provider to the high-speed data network so as to create a physical communication link between the end-user and the headend of the first broadband data services provider;

means for connecting a headend of a second broadband data service provider to the high-speed data network so as to create another physical communication link between the end-user and the headend of the second broadband data services provider; and

means for determining if the end-user selects to subscribe to data services offered by one of the first broadband data services provider and the data services offered by the second broadband data services provider; and

means for enabling the physical communication link between the end-user and the first broadband data services provider if the means for determining determines that the end-user selects the data services of the first broadband data services provider; and

means for enabling the physical communication link between the end-user and the second broadband data services provider if the means for determining determines that the end-user selects the data services of the second broadband data services provider.