Interactive remote monitoring of client page render times

• US 20020124047A1
• Filed: 03/02/2001
• Published: 09/05/2002
• Est. Priority Date: 03/02/2001
• Status: Abandoned Application

• Current Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Decime, Jerry B., Parrish, Matthew, Gartner, M. Scott, Nilson, Marcus Richard
• Application Number:
  US09/797,784
• Publication Number:
  US 20020124047A1
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: H04L 41/5067 Customer-centric QoS measurements
• CPC Class Codes: H04L 41/5083 wherein the managed service relates to web hosting
• CPC Class Codes: H04L 43/50 Testing arrangements

Abstract

A server architecture remotely monitors client page render times by approximating the time lapse from when a hyperlink is first activated to request a web page to when the web page is rendered on the requesting client machine. In the described implementation, a client submits a request for a page. When the server receives the request, it locates or generates the appropriate page and attaches a script with the current time stamp. The stamped page is returned to the client and rendered. When the page is completely rendered (or some other important event occurs), the script is executed to return the time stamp to the server. The server measures the time lapse between the returned time stamp and the current time to derive a close approximation of client page render time. The server assumes that the time required to initially submit a request from the client to the server is approximately the same as the time involved in returning the time stamp. Thus, the measurement approximates the “time-to-render” a page from the point the client requests it.

Claims

1. A method, comprising:

receiving, from a client, a request for a document;

serving the document along with a time stamp and an executable script to the client, the executable script being configured to return the time stamp when the document is rendered on the client;

receiving the time stamp from the client; and

deriving a document render time from the time stamp, the document render time being indicative of a time period from when the request for the document is generated at the client to when the document is rendered at the client.

2. A method as recited in claim 1, wherein the document comprises a web page.

3. A method as recited in claim 1, wherein the deriving comprises computing a time period from the time stamp and a current time, the time period representing the document render time.

4. A method as recited in claim 1, further comprising logging the document render time.

6. A method as recited in claim 1, wherein the event that triggers the executable program is presentation of the information on the client.

7. A method as recited in claim 1, wherein the information is a document and the event that triggers the executable program is selected from a group comprising loading the document, rendering of the document, or a default script execution.

5. A method, comprising:

receiving a request for information from a client;

sending the information to the client along with a value and an executable program, the executable program being configured to return the value upon an event at the client;

receiving the value from the client in response to execution of the executable program; and

ascertaining, from the value, a metric representative of duration between when the request for information was initially generated and the event occurs at the client.

8. A method as recited in claim 5, wherein the value is a page ID that is associated with a time stamp and the ascertaining comprises:

retrieving the associated time stamp;

comparing the time stamp with a current time; and

deriving the metric as a function of the time stamp and the current time.

9. A method as recited in claim 5, wherein the value is a time stamp and the ascertaining comprises:

comparing the time stamp with a current time; and

deriving the metric from a difference between the time stamp and the current time.

10. A method as recited in claim 5, further comprising logging the metric.

11. A server system, comprising:

a server to receive a request for a document from a client, the server being configured to serve the document along with a script and a value;

the script being configured to execute in response to the document being rendered on the client such that when executed, the script returns the value to the server; and

a time-to-render monitor to determine a render time based on the returned value, the render time being representative of a duration between when the request for the document is generated at the client and when the document is rendered at the client.

12. A server system as recited in claim 11, wherein the document comprises a web page.

13. A server system as recited in claim 11, wherein the value is a time stamp.

14. A server system as recited in claim 13, wherein the time-to-render monitor approximates the render time by calculating a difference between the time stamp and a current time.

15. A server system as recited in claim 11, wherein the value is a page ID that is associated with a time stamp, the time-to-render monitor using the time stamp associated with the returned page ID to determine the render time.

17. An architecture as recited in claim 16, wherein the event is the rendering of the document.

18. An architecture as recited in claim 16, wherein the render time measurement module approximates the document render time by calculating a difference between the time stamp and a current time.

19. An architecture as recited in claim 16, further comprising a browser resident at the second computer to render the document.

20. A server computer comprising the architecture as recited in claim 16.

16. An architecture, comprising:

a server module resident at a first computer to serve a document from the first computer to a second computer, the document being accompanied by a time stamp and an executable script that executes upon an event at the second computer to return the time stamp to the first computer; and

a render time measurement module resident at the first computer to receive the time stamp returned from the second computer and to derive a document render time from the time stamp that is representative of a time period from when a request for the document is first generated at the second computer to when the event occurs at the second computer.

21. Computer-readable media having computer-executable instructions that, when executed by one or more processing units, direct one or more computing devices to:

serve a renderable document together with a value and an executable program from a server to a client;

execute, upon occurrence of an event at the client, the executable program at the client to return the value to the server; and

derive a document render time from the value, the document render time being indicative of a time period from when the request for the document is generated at the client to occurrence of the event at the client.

22. Computer-readable media as recited in claim 21, wherein the value is a time stamp and further comprising computer-executable instructions that, when executed by one or more processing units, direct one or more computing devices to compute the document render time from a function of the time stamp and a current time.

23. Computer-readable media as recited in claim 21, wherein the value is a page ID that is associated with a time stamp and further comprising computer-executable instructions that, when executed by one or more processing units, direct one or more computing devices to compute the document render time from a function of the time stamp and a current time.