Unified communications system
First Claim
1. A unified communications system that promotes communications using an Internet protocol communications platform that receives at least voice, fax, and e-mail information to aggregate that information for access at a single location by any of various devices controlled by a person to whom the communications are directed, the system comprising:
- a Web application server;
a voice application server for SIP;
a provisioning application server;
an outgoing mail gateway;
a message store; and
a user data store.
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Accused Products
Abstract
A unified communications system that promotes communications using an Internet protocol communications platform that receives telephone, fax, e-mail, and documentary information to aggregate that information for access at a single location by any of various devices controlled by a person to whom the communications are directed. The unified communications system employs an IMAP4 message store for e-mail, fax, voice mail, and document files and can access LDAP-compatible databases for user information (e.g., address books). Subscribers to a unified communications service powered by the unified communications system can access messages by telephone; through a standard Web browser; through a wireless device, leveraging WAP to read and reply to messages and SMS for notifications; and, additionally, via Internet phones and other Internet Access Devices (LADs). Users can also store and access files on network databases and folders via the Web browser interface.
137 Citations
21 Claims
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1. A unified communications system that promotes communications using an Internet protocol communications platform that receives at least voice, fax, and e-mail information to aggregate that information for access at a single location by any of various devices controlled by a person to whom the communications are directed, the system comprising:
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a Web application server;
a voice application server for SIP;
a provisioning application server;
an outgoing mail gateway;
a message store; and
a user data store. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A unified communications system that promotes communications using an Internet protocol communications platform that receives at least voice, fax, and e-mail information to aggregate that information for access at a single location by any of various devices controlled by a person to whom the communications are directed, the system comprising:
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a Web application server;
a voice application server for PSTN, a provisioning application server;
an outgoing mail gateway;
a message store; and
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21. a user data store.
Specification