Methods, apparatus and articles-of-manufacture for distributing/redeeming a universal incentive currency
First Claim
1. A method for operating an Internet-accessible incentive marketing program, comprising:
- providing, via an Internet-accessible server, a plurality of html pages, including a homepage, said html pages viewable by Internet-connected users using browser software;
providing, through said Internet-accessible server, a plurality of services that allow said Internet-connected users to accrue incentive points and to utilize accrued incentive points;
providing, on said homepage, at least the following;
an enrollment link, selectable by an Internet-connected user to initiate an on-line enrollment process;
an informational link, selectable by an Internet-connected user to provide information concerning said incentive marketing program;
a login link, selectable by an Internet-connected user to access user account information; and
, at least two of the following;
at least one time-limited incentive link, selectable by an Internet-connected user to access a time-limited incentive offer;
at least one incentive-referral enrollment link, selectable by an Internet-connected user to direct said user to enroll in a third-party program from which said user can accrue incentive points;
a plurality of direct-access shopping links, each selectable by an Internet-connected user to permit said user to transact on-line business with an associated merchant or service provider, and accrue incentive points therefor; and
, a plurality of direct-access redemption links, each including an associated depiction of an award and an incentive point total needed to redeem said award, said direct-access redemption links each selectable by an Internet-connected user to permit said user to redeem the depicted award.
3 Assignments
0 Petitions
Accused Products
Abstract
The invention relates to an Internet-accessible incentive marketing program, which provides a plurality of html pages viewable by Internet-connected users using browser software. This program provides a plurality of services that allow Internet-connected users to accrue and utilize incentive points. Generally, a homepage is provided, including various links, such as (i) an enrollment link, for initiating an on-line enrollment process, (ii) an informational link, for providing information concerning the incentive marketing program, (iii) a login link, for accessing user account information, (iv) a time-limited incentive link, for accessing a time-limited incentive offer, (v) an incentive-referral enrollment link, for directing the user to enroll in a third-party program from which the user can accrue incentive points, (vi) a direct-access shopping link, for permitting the user to transact on-line business with an associated merchant or service provider, and (vii) a direct-access redemption link, including an associated depiction of an award and an incentive point total needed to redeem the award, for permitting the user to redeem the depicted award. The third-party program associated with an incentive-referral enrollment link may, for example, relate to Internet access services, long-distance telephone services, on-line auction services, or other services.
131 Citations
65 Claims
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1. A method for operating an Internet-accessible incentive marketing program, comprising:
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providing, via an Internet-accessible server, a plurality of html pages, including a homepage, said html pages viewable by Internet-connected users using browser software;
providing, through said Internet-accessible server, a plurality of services that allow said Internet-connected users to accrue incentive points and to utilize accrued incentive points;
providing, on said homepage, at least the following;
an enrollment link, selectable by an Internet-connected user to initiate an on-line enrollment process;
an informational link, selectable by an Internet-connected user to provide information concerning said incentive marketing program;
a login link, selectable by an Internet-connected user to access user account information; and
,at least two of the following;
at least one time-limited incentive link, selectable by an Internet-connected user to access a time-limited incentive offer;
at least one incentive-referral enrollment link, selectable by an Internet-connected user to direct said user to enroll in a third-party program from which said user can accrue incentive points;
a plurality of direct-access shopping links, each selectable by an Internet-connected user to permit said user to transact on-line business with an associated merchant or service provider, and accrue incentive points therefor; and
,a plurality of direct-access redemption links, each including an associated depiction of an award and an incentive point total needed to redeem said award, said direct-access redemption links each selectable by an Internet-connected user to permit said user to redeem the depicted award. - View Dependent Claims (2, 3, 4)
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5. A method for operating an Internet-accessible incentive marketing program, comprising:
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providing, via an Internet-accessible server, a plurality of html pages, including a homepage, said html pages viewable by Internet-connected users using browser software;
providing, through said Internet-accessible server, a plurality of services that allow said Internet-connected users to accrue incentive points and to utilize accrued incentive points; and
,providing, on said homepage, a brick-and-mortar customer referral link, selectable by an Internet-connected user to permit said user to utilize incentive points earned in connection with brick-and-mortar purchases. - View Dependent Claims (6, 7, 8)
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9. A method for operating an Internet-accessible incentive point redemption system, comprising:
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maintaining, on an Internet-accessible server, data corresponding to a multiplicity of customer accounts;
providing an Internet-accessible homepage through which an Internet-connected user can access said server to interrogate or utilize his/her account;
providing, on said Internet-accessible homepage, a primary redemption link, selectable by an Internet-connected user to navigate said user to a redemption homepage;
providing, on said redemption homepage, at least two of the following;
a charitable donation link, selectable by an Internet-connected user to initiate a process whereby said user can donate incentive points from his/her account to one or more charitable organizations;
an assignment link, selectable by an Internet-connected user to initiate a process whereby said user can assign incentive points from his/her account to another user'"'"'s account;
a travel redemption link, selectable by an Internet-connected user to initiate a process whereby incentive points can be redeemed for travel services;
an awards catalog search tool, engageable by an Internet-connected user to search an awards catalog by;
(i) points required for redemption, (ii) category of reward, or both (i) and (ii);
a plurality of direct-access redemption links, each including an associated depiction of an award, said direct-access redemption links each selectable by an Internet-connected user to permit said user to redeem the depicted award. - View Dependent Claims (10, 11, 18, 19, 20, 21)
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12. A method for operating an Internet-accessible incentive marketing program, comprising:
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providing, via an Internet-accessible server, a plurality of Web pages viewable by Internet-connected users using browser software;
providing, through said Internet-accessible server, a plurality of services that allow said Internet-connected users to accrue incentive points and to utilize accrued incentive points;
providing a Web homepage, having at least the following;
an enrollment link, selectable by an Internet-connected user to initiate an on-line enrollment process;
an informational link, selectable by an Internet-connected user to provide information concerning said incentive marketing program;
a login link, selectable by an Internet-connected user to access user account information;
a redemption homepage link, selectable by an Internet-connected user to access a redemption homepage; and
,at least one of the following;
at least one time-limited incentive link, selectable by an Internet-connected user to access a time-limited incentive offer;
at least one incentive-referral enrollment link, selectable by an Internet-connected user to enable said user to enroll in a third-party program from which said user can accrue incentive points;
at least one direct-access shopping link, selectable by an Internet-connected user to permit said user to transact on-line business with an associated merchant or service provider, and accrue incentive points based on the value of the transacted business; and
,at least one direct-access redemption link, said direct-access redemption link including an associated depiction of an award and being selectable by an Internet-connected user to permit said user to redeem the depicted award; and
,providing, on said redemption homepage, at least two of the following;
a charitable donation link, selectable by an Internet-connected user to initiate a process whereby said user can donate incentive points from his/her account to one or more charitable organizations;
an assignment link, selectable by an Internet-connected user to initiate a process whereby said user can assign incentive points from his/her account to another user'"'"'s account;
a travel redemption link, selectable by an Internet-connected user to initiate a process whereby incentive points can be redeemed for travel services;
an awards catalog search tool, engageable by an Internet-connected user to search a catalog of awards that can be obtained using incentive points; and
,a plurality of direct-access redemption links, each including an associated depiction of an award, said direct-access redemption links each selectable by an Internet-connected user to permit said user to redeem the depicted award. - View Dependent Claims (13, 14, 15, 16)
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17. A method for operating an incentive marketing program, comprising:
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maintaining, in a database, a list of enrolled members and account information for each member, said account information including a current incentive point balance;
identifying a customer as an enrolled member;
using the database to determine, in real time, the identified customer'"'"'s incentive point balance;
using the identified customer'"'"'s incentive point balance to determine whether the customer is eligible for a discount on goods being purchased by the customer and, if so, offering a discount to the customer in exchange for redemption of all or part of the customer'"'"'s incentive point balance; and
,in response to the customer'"'"'s directive, redeeming all or part of the customer'"'"'s incentive point balance to provide a purchase discount to the customer, updating the database to reflect the redemption, and providing a receipt to the customer that details the redemption and the purchase discount.
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22. A method for operating an incentive marketing program, comprising:
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maintaining, in a database, a list of enrolled members and account information for each member, said account information including a current incentive point balance;
identifying a customer, at a point-of-purchase location, as an enrolled member;
using the database to determine, in real time, the identified customer'"'"'s incentive point balance;
determining whether any items that the identified customer has presented for purchase can be acquired or discounted through redemption of incentive point'"'"'s in the customer'"'"'s account and, if so, offering to redeem incentive points in exchange for discount(s) on, and/or acquisition(s)of, one or more items that the customer has presented for purchase. - View Dependent Claims (24, 25, 26, 27, 28, 30, 31, 32)
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23. A method of operating a universal incentive marketing program that permits registered users to accrue incentive points for both on-line and in-store transactions, comprising:
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maintaining a network-accessible central server that includes a database of account information for registered users;
providing a customer identification device at a retail point-of-purchase location that permits identification of a customer as a registered user;
adding incentive points to the accounts of customers identified as registered users for in-store purchases made by said users;
providing an Internet-accessible homepage linked to the central server to permit identification of an Internet-connected user as a registered user, the homepage further including at least two of the following;
at least one time-limited incentive link, selectable by the user to access a time-limited incentive offer;
at least one incentive-referral enrollment link, selectable by the user to direct said user to enroll in a third-party program from which said user can accrue incentive points;
a plurality of direct-access shopping links, each selectable by the user to permit said user to transact on-line business with an associated merchant or service provider, and accrue incentive points therefor; and
,a plurality of direct-access redemption links, each including an associated depiction of an award and an incentive point total needed to redeem said award, said direct-access redemption links each selectable by the user to permit said user to redeem the depicted award.
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29. An Internet-accessible incentive marketing system, comprising:
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an Internet-accessible server, configured to serve a plurality of html pages, including a homepage, viewable by Internet-connected users using browser software;
said server further configured to provide a plurality of services that allow said Internet-connected users to accrue incentive points and to utilize accrued incentive points;
said homepage including a brick-and-mortar customer referral link, selectable by an Internet-connected user to permit said user to utilize incentive points earned in connection with brick-and-mortar purchases.
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33. A universal incentive marketing system that permits registered users to accrue incentive points for both on-line and in-store transactions, comprising:
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a network-accessible central server that includes a database of account information for registered users;
a customer identification device, comprising one of a bar code reader, a magnetic stripe reader, a smart card reader, or a manual data entry device, the customer identification device permitting identification of a customer as a registered user;
an incentive point accounting module, configured to add incentive points to the accounts of customers identified as registered users for in-store purchases made by said users; and
,an Internet-accessible homepage linked to the central server to permit identification of an Internet-connected user as a registered user, the homepage further including at least two of the following;
at least one time-limited incentive link, selectable by the user to access a time-limited incentive offer;
at least one incentive-referral enrollment link, selectable by the user to direct said user to enroll in a third-party program from which said user can accrue incentive points;
a plurality of direct-access shopping links, each selectable by the user to permit said user to transact on-line business with an associated merchant or service provider, and accrue incentive points therefor; and
,a plurality of direct-access redemption links, each including an associated depiction of an award and an incentive point total needed to redeem said award, said direct-access redemption links each selectable by the user to permit said user to redeem the depicted award. - View Dependent Claims (34, 35, 36, 37, 38, 40, 41, 42)
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39. An Internet-accessible incentive marketing system, comprising:
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an Internet-accessible server, configured to serve up a plurality of html pages, including a homepage, said html pages viewable by Internet-connected users using browser software;
said Internet-accessible server further configured to serve up a plurality of services that allow said Internet-connected users to accrue incentive points and to utilize accrued incentive points;
said homepage including at least the following;
an enrollment link, selectable by an Internet-connected user to initiate an on-line enrollment process;
an informational link, selectable by an Internet5 connected user to provide information concerning said incentive marketing program;
a login link, selectable by an Internet-connected user to access user account information; and
,at least two of the following;
at least one time-limited incentive link, selectable by an Internet-connected user to access a time-limited incentive offer;
at least one incentive-referral enrollment link, selectable by an Internet-connected user to direct said user to enroll in a third-party program from which said user can accrue incentive points;
a plurality of direct-access shopping links, each selectable by an Internet-connected user to permit said user to transact on-line business with an associated merchant or service provider, and accrue incentive points therefor; and
,a plurality of direct-access redemption links, each including an associated depiction of an award and an incentive point total needed to redeem said award, said direct-access redemption links each selectable by an Internet-connected user to permit said user to redeem the depicted award.
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43. A method for operating an incentive marketing system, comprising:
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a database containing a list of enrolled members and account information for each member, said account information including a current incentive point balance;
a customer identification device, located at a point-of-purchase, and configured to identify a customer as an enrolled member;
a customer information query module, configured to query said database to determine, in real time, the identified customer'"'"'s incentive point balance; and
,a point-of-purchase redemption processing module, configured to determine, in real time, whether any items that the identified customer has presented for purchase can be acquired or discounted through redemption of incentive point'"'"'s in the customer'"'"'s account and, if so, to present an offer to redeem incentive points in exchange for discount(s) on, and/or acquisition(s)of, one or more items that the customer has presented for purchase.
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44. An Internet-accessible incentive point redemption system, comprising:
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an Internet-accessible server that stores data corresponding to a multiplicity of customer accounts;
an Internet-accessible homepage through which an Internet-connected user can access said server to interrogate or utilize his/her account;
said Internet-accessible homepage including a primary redemption link, selectable by an Internet-connected user to navigate said user to a redemption homepage;
said redemption homepage including at least two of the following;
a charitable donation link, selectable by an Internet-connected user to initiate a process whereby said user can donate incentive points from his/her account to one or more charitable organizations;
an assignment link, selectable by an Internet-connected user to initiate a process whereby said user can assign incentive points from his/her account to another user'"'"'s account;
a travel redemption link, selectable by an Internet-connected user to initiate a process whereby incentive points can be redeemed for travel services;
an awards catalog search tool, engageable by an Internet-connected user to search an awards catalog by;
(i) points required for redemption, (ii) category of reward, or both (i) and (ii);
a plurality of direct-access redemption links, each including an associated depiction of an award, said direct-access redemption links each selectable by an Internet-connected user to permit said user to redeem the depicted award. - View Dependent Claims (45, 46, 48, 49, 50, 51)
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47. An incentive marketing system, comprising:
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a database that includes a list of enrolled members and account information for each member, said account information including a current incentive point balance;
means for identifying a customer as an enrolled member;
means for using the database to determine, in real time, the identified customer'"'"'s incentive point balance;
means for using the identified customer'"'"'s incentive point balance to determine whether the customer is eligible for a discount on goods being purchased by the customer and, if so, offering a discount to the customer in exchange for redemption of all or part of the customer'"'"'s incentive point balance; and
,means, responsive to the customer'"'"'s directive, for redeeming all or part of the customer'"'"'s incentive point balance to provide a purchase discount to the customer, updating the database to reflect the redemption, and providing a receipt to the customer that details the redemption and the purchase discount.
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52. An Internet-accessible incentive marketing system, comprising:
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an Internet-accessible server, configured to serve up a plurality of Web pages viewable by Internet-connected users using browser software;
said Internet-accessible server further configured to serve up a plurality of services that allow said Internet-connected users to accrue incentive points and to utilize accrued incentive points;
a Web homepage, having at least the following;
an enrollment link, selectable by an Internet-connected user to initiate an on-line enrollment process;
an informational link, selectable by an Internet-connected user to provide information concerning said incentive marketing program;
a login link, selectable by an Internet-connected user to access user account information;
a redemption homepage link, selectable by an Internet-connected user to access a redemption homepage; and
,at least one of the following;
at least one time-limited incentive link, selectable by an Internet-connected user to access a time-limited incentive offer;
at least one incentive-referral enrollment link, selectable by an Internet-connected user to enable said user to enroll in a third-party program from which said user can accrue incentive points;
at least one direct-access shopping link, selectable by an Internet-connected user to permit said user to transact on-line business with an associated merchant or service provider, and accrue incentive points based on the value of the transacted business; and
,at least one direct-access redemption link, said direct-access redemption link including an associated depiction of an award and being selectable by an Internet-connected user to permit said user to redeem the depicted award; and
,a redemption homepage that includes at least two of the following;
a charitable donation link, selectable by an Internet-connected user to initiate a process whereby said user can donate incentive points from his/her account to one or more charitable organizations;
an assignment link, selectable by an Internet-connected user to initiate a process whereby said user can assign incentive points from his/her account to another user'"'"'s account;
a travel redemption link, selectable by an Internet-connected user to initiate a process whereby incentive points can be redeemed for travel services;
an awards catalog search tool, engageable by an Internet-connected user to search a catalog of awards that can be obtained using incentive points; and
,a plurality of direct-access redemption links, each including an associated depiction of an award, said direct-access redemption links each selectable by an Internet-connected user to permit said user to redeem the depicted award. - View Dependent Claims (53, 54, 55, 56)
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57. Article(s)-of-manufacture for operating an incentive marketing program, the article(s)-of-manufacture comprising computer-readable media containing code which, when executed, causes a computer to:
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maintain, in a database, a list of enrolled members and account information for each member, said account information including a current incentive point balance;
identify a customer, at a point-of-purchase location, as an enrolled member;
use the database to determine, in real time, the identified customer'"'"'s incentive point balance;
determine, in real time, whether any items that the identified customer has presented for purchase can be acquired or discounted through redemption of incentive point'"'"'s in the customer'"'"'s account and, if so, offer to redeem incentive points in exchange for discount(s) on, and/or acquisition(s) of, one or more items that the customer has presented for purchase.
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58. Article(s)-of-manufacture for operating an Internet-accessible incentive marketing program, the article(s)-of-manufacture comprising computer-readable media containing code which, when executed, causes a computer to:
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provide, via an Internet-accessible server, a plurality of html pages, including a homepage, said html pages viewable by Internet-connected users using browser software;
provide, through said Internet-accessible server, a plurality of services that allow said Internet-connected users to accrue incentive points and to utilize accrued incentive points;
provide, on said homepage, at least the following;
an enrollment link, selectable by an Internet-connected user to initiate an on-line enrollment process;
an informational link, selectable by an Internet-connected user to provide information concerning said incentive marketing program;
a login link, selectable by an Internet-connected user to access user account information; and
,at least three of the following;
at least one time-limited incentive link, selectable by an Internet-connected user to access a time-limited incentive offer;
at least one incentive-referral enrollment link, selectable by an Internet-connected user to direct said user to enroll in a third-party program from which said user can accrue incentive points;
a plurality of direct-access shopping links, each selectable by an Internet-connected user to permit said user to transact on-line business with an associated merchant or service provider, and accrue incentive points therefor; and
,a plurality of direct-access redemption links, each including an associated depiction of an award and an incentive point total needed to redeem said award, said direct-access redemption links each selectable by an Internet-connected user to permit said user to redeem the depicted award.
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59. Article(s)-of-manufacture for operating a universal incentive marketing program that permits registered users to accrue incentive points for both on-line and in-store transactions, the article(s)-of-manufacture comprising computer-readable media containing code which, when executed, causes a computer to:
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maintain a network-accessible central server that includes a database of account information for registered users;
receive data from a customer identification device at a retail point-of-purchase location, so as to permit identification of a customer as a registered user;
add incentive points to the accounts of customers identified as registered users for in-store purchases made by said users; and
,provide an Internet-accessible homepage linked to the central server to permit identification of an Internet-connected user as a registered user, the homepage further including at least two of the following;
at least one time-limited incentive link, selectable by the user to access a time-limited incentive offer;
at least one incentive-referral enrollment link, selectable by the user to direct said user to enroll in a third-party program from which said user can accrue incentive points;
a plurality of direct-access shopping links, each selectable by the user to permit said user to transact on-line business with an associated merchant or service provider, and accrue incentive points therefor; and
,a plurality of direct-access redemption links, each including an associated depiction of an award and an incentive point total needed to redeem said award, said direct-access redemption links each selectable by the user to permit said user to redeem the depicted award.
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60. Article(s)-of-manufacture for operating an Internet-accessible incentive point redemption system, the article(s)-of-manufacture comprising computer-readable media containing code which, when executed, causes a computer to:
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maintain, on an Internet-accessible server, data corresponding to a multiplicity of customer accounts;
provide an Internet-accessible homepage through which an Internet-connected user can access said server to interrogate or utilize his/her account;
provide, on said Internet-accessible homepage, a primary redemption link, selectable by an Internet-connected user to navigate said user to a redemption homepage;
provide, on said redemption homepage, at least two of the following;
a charitable donation link, selectable by an Internet-connected user to initiate a process whereby said user can donate incentive points from his/her account to one or more charitable organizations;
an assignment link, selectable by an Internet-connected user to initiate a process whereby said user can assign incentive points from his/her account to another user'"'"'s account;
a travel redemption link, selectable by an Internet-connected user to initiate a process whereby incentive points can be redeemed for travel services;
an awards catalog search tool, engageable by an Internet-connected user to search an awards catalog by;
(i) points required for redemption, (ii) category of reward, or both (i) and (ii); and
,a plurality of direct-access redemption links, each including an associated depiction of an award, said direct-access redemption links each selectable by an Internet-connected user to permit said user to redeem the depicted award.
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61. Article(s)-of-manufacture for operating an Internet-accessible incentive marketing program, the article(s)-of-manufacture comprising computer-readable media containing code which, when executed, causes a computer to:
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provide, via an Internet-accessible server, a plurality of html pages, including a homepage, said html pages viewable by Internet-connected users using browser software;
provide, through said Internet-accessible server, a plurality of services that allow said Internet-connected users to accrue incentive points and to utilize accrued incentive points; and
,provide, on said homepage, a brick-and-mortar customer referral link, selectable by an Internet-connected user to permit said user to utilize incentive points earned in connection with brick-and-mortar purchases.
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62. Article(s)-of-manufacture for operating an incentive marketing program, the article(s)-of-manufacture comprising computer-readable media containing code which, when executed, causes a computer to:
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maintain, in a database, a list of enrolled members and account information for each member, said account information including a current incentive point balance;
identify a customer as an enrolled member;
query the database to determine, in real time, the identified customer'"'"'s incentive point balance;
use the identified customer'"'"'s incentive point balance to determine whether the customer is eligible for a discount on goods being purchased by the customer and, if so, offer a discount to the customer in exchange for redemption of all or part of the customer'"'"'s incentive point balance; and
,in response to the customer'"'"'s directive, redeem all or part of the customer'"'"'s incentive point balance to provide a purchase discount to the customer, update the database to reflect the redemption, and provide a receipt to the customer that details the redemption and the purchase discount.
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63. Article(s)-of-manufacture for operating an Internet-accessible incentive marketing program, the article(s)-of-manufacture comprising computer-readable media containing code which, when executed, causes a computer to:
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provide, via an Internet-accessible server, a plurality of Web pages viewable by Internet-connected users using browser software;
provide, through said Internet-accessible server, a plurality of services that allow said Internet-connected users to accrue incentive points and to utilize accrued incentive points;
provide a Web homepage, having at least the following;
an enrollment link, selectable by an Internet-connected user to initiate an on-line enrollment process;
an informational link, selectable by an Internet-connected user to provide information concerning said incentive marketing program;
a login link, selectable by an Internet-connected user to access user account information;
a redemption homepage link, selectable by an Internet-connected user to access a redemption homepage; and
,at least two of the following;
at least one time-limited incentive link, selectable by an Internet-connected user to access a time-limited incentive offer;
at least one incentive-referral enrollment link, selectable by an Internet-connected user to enable said user to enroll in a third-party program from which said user can accrue incentive points;
at least one direct-access shopping link, selectable by an Internet-connected user to permit said user to transact on-line business with an associated merchant or service provider, and accrue incentive points based on the value of the transacted business; and
,at least one direct-access redemption link, said direct-access redemption link including an associated depiction of an award and being selectable by an Internet-connected user to permit said user to redeem the depicted award; and
,provide, on said redemption homepage, at least two of the following;
a charitable donation link, selectable by an Internet-connected user to initiate a process whereby said user can donate incentive points from his/her account to one or more charitable organizations;
an assignment link, selectable by an Internet-connected user to initiate a process whereby said user can assign incentive points from his/her account to another user'"'"'s account;
a travel redemption link, selectable by an Internet-connected user to initiate a process whereby incentive points can be redeemed for travel services;
an awards catalog search tool, engageable by an Internet-connected user to search a catalog of awards that can be obtained using incentive points; and
,a plurality of direct-access redemption links, each including an associated depiction of an award, said direct-access redemption links each selectable by an Internet-connected user to permit said user to redeem the depicted award.
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64. A method for operating an incentive marketing program, comprising:
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maintaining, in a database, a list of enrolled members of said incentive marketing program;
identifying, in real time, at a point-of-purchase location, a customer as an enrolled member;
determining, in real time, whether said customer is eligible to participate in a promotion and, if so, presenting the promotion to the customer. - View Dependent Claims (65)
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Specification