Transaction systems and methods wherein a portable customer device is associated with a customer
First Claim
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1. A method of facilitating transactions, comprising:
- associating a portable customer device with a customer;
receiving order information from the customer via the portable customer device; and
providing an item to the customer in response to the order information.
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Abstract
Transaction systems and methods are provided wherein a portable customer device is associated with a customer. For example, a portable digital assistant may be provided to, and associated with, the customer when he or she enters a restaurant. According to one embodiment, order information is received from the customer via the portable customer device. For example, the customer may select one or more food items from a menu displayed on the portable customer device before he or she is seated at a table. An item may then be provided to the customer in response to the order information.
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Citations
46 Claims
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1. A method of facilitating transactions, comprising:
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associating a portable customer device with a customer;
receiving order information from the customer via the portable customer device; and
providing an item to the customer in response to the order information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32)
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33. A computer-implemented method of facilitating restaurant transactions, comprising:
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providing a personal digital assistant to a customer;
associating the personal digital assistant with the customer;
transmitting a dynamically generated menu to the personal digital assistant;
receiving a customer order from the personal digital assistant, the customer order comprising a list of food items selected from the dynamically generated menu;
transmitting order information to at least one restaurant employee;
associating the customer with a table location;
providing the selected food items to the customer at the table location in response to the order information;
calculating a total payment amount based on the selected food items; and
arranging for the customer to provide payment of the total payment amount. - View Dependent Claims (36, 37, 40, 41, 42, 43, 44)
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34. A transaction system, comprising:
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a plurality of portable customer devices; and
a controller in communication with the plurality of portable customer devices, said controller comprising;
a processor; and
a storage device in communication with said processor and storing instructions adapted to be executed by said processor to;
associate a first of the portable customer devices with a customer;
receive order information from the first portable customer device; and
arrange for an item to be provided to the customer in response to the order information.
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35. A controller, comprising:
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a processor; and
a storage device in communication with said processor and storing instructions adapted to be executed by said processor to;
associate a portable customer device with a customer;
receive order information from the portable customer device; and
arrange for an item to be provided to the customer in response to the order information.
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38. A medium storing instructions adapted to be executed by a processor to perform a method of facilitating transactions, said method comprising:
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associating a portable customer device with a customer;
receiving order information from the customer via the portable customer device; and
providing an item to the customer in response to the order information.
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39. A portable customer order device, comprising:
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a processor; and
a storage device in communication with said processor and storing instructions adapted to be executed by said processor to;
associate the portable customer device with a customer;
receive order information from the customer; and
transmit order information to a restaurant controller.
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45. A medium storing instructions adapted to be executed by a processor to facilitate restaurant transactions, said method comprising:
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arranging for a portable customer device to be associated with a customer;
receiving order information from the customer; and
transmitting order information to a restaurant controller.
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46. A method of placing an order in a restaurant, comprising:
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receiving a portable customer device from the restaurant;
arranging to be associated with the portable customer device;
providing order information via the portable customer device; and
receiving an item in response to the order information.
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Specification