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Apparatus and method for specifying and obtaining services through an audio transmission medium

  • US 20020133571A1
  • Filed: 12/06/2001
  • Published: 09/19/2002
  • Est. Priority Date: 10/30/2000
  • Status: Active Grant
First Claim
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1. A method comprising:

  • receiving an audio request, via an audio-transmission medium, from a user seeking service providers from a wide array of fields of service;

    when the audio request includes a field of service desired by the user, providing the user with an audio list of one or more service providers stored in a service provider database which match the field of service desired by the user;

    determining a selection from the user for a selected service provider stored within the service provider database; and

    connecting the user with the selected service provider for a live conversation via the audio transmission medium.

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