Method and system for transcribing recorded information and delivering transcriptions

• US 20020138280A1
• Filed: 03/23/2001
• Published: 09/26/2002
• Est. Priority Date: 03/23/2001
• Status: Abandoned Application

• Current Assignee: Fourthstage Technolgies, Inc.
• Original Assignee: Fourthstage Technolgies, Inc.
• Inventors: Drabo, David William
• Application Number:
  US09/814,599
• Publication Number:
  US 20020138280A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 10/083 Shipping
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A method and system for transcribing recorded information and delivering transcriptions reduces the costs associated with traditional transcription service providers. A network is used to transfer sound files from a client computer to a transcription service provider server. A background process on the client computer scans for completed sound files and automatically transmits them to the transcription service provider server. A sound file is assigned to a transcriber and when a transcription document is completed, a notification is sent to the client computer to notify the client that the transcript is available.

Claims

1. A method for transcribing recorded information and delivering transcripts, comprising:

transmitting a sound file representing said recorded information to a transcription service provider server;

receiving said sound file at said transcription service provider server;

transcribing said recorded information to produce a document; and

delivering said document to a client computer.

2. The method of claim 1, further comprising:

recording said recorded information to said sound file within a storage directory on a recording client computer; and

scanning said directory to detect a completed sound file, wherein said transmitting transmits said completed sound file automatically in response to said scanning detecting said completed sound file, and wherein said transmitting transmits said completed sound file to said transcription service provider server.

3. The method of claim 2, wherein said scanning examines a lock status of said sound file and wherein said transmitting is performed in response to determining that said sound file is not locked.

4. The method of claim 1, wherein said delivering is performed by sending a notification from said transcription service provider server to said client computer, whereby a client will be notified to retrieve said document from said transcription service provider server.

5. The method of claim 4, wherein said notification is an e-mail notification and wherein said e-mail notification is performed automatically in response to a release of said document subsequent to completion of said transcribing.

6. The method of claim 1, further comprising registering said client computer with said transcription service provider server, and wherein said transcription service provider server permits said transmitting and performs said delivering only if said registering is complete.

7. The method of claim 1, further comprising automatically assigning said sound file to a transcriber in response to said receiving, and delivering a notification to said transcriber that said sound file has been assigned to said transcriber.

8. The method of claim 7, further comprising matching client information associated with said sound file with a list of clients for said transcriber, and wherein said sound file is assigned in conformity with a result of said matching.

9. The method of claim 1, further comprising maintaining auditing information associated with said document, whereby accesses to said document are recorded.

10. The method of claim 9, further comprising maintaining historical versions of said document so that changes to said document can be tracked.

11. The method of claim 1, further comprising encrypting said sound file to produce an encrypted sound file prior to said transmitting, and wherein said transmitting transmits said encoded sound file.

12. The method of claim 1, further comprising encrypting said document to produce and encrypted document prior to said delivering and wherein said delivering delivers said encrypted document.

14. The system of claim 13, wherein said client program instructions further record said recorded information to said sound file within a storage directory within said client computer, scan said directory to detect a completed sound file, and transmit said completed sound file automatically in response to detecting said completed sound file.

15. The system of claim 14, wherein said client program instructions examine a lock status of said sound file and transmit said sound file in response to determining that said sound file is not locked.

16. The system of claim 13, wherein said server program instructions deliver said transcribed document by sending a notification from said transcription service provider server to said client computer, whereby a client will be notified to retrieve said transcribed document from said transcription service provider server.

17. The system of claim 16, wherein said notification is an e-mail notification and wherein said e-mail notification is sent automatically in response a transcriber releasing said transcribed document on said transcription service provider server.

18. The system of claim 13, wherein said client program instructions further comprise program instructions for registering said client computer with said transcription service provider server, and wherein said transcription service provider server accepts transmissions and delivers said transcribed document only after said client computer registers with said transcription service provider server.

19. The system of claim 13, wherein said server program instructions automatically assign said sound file to a transcriber in response to receiving said sound file, and deliver a notification to said transcriber that said sound file has been assigned to said transcriber.

20. The system of claim 19, wherein said server program instructions further match client information associated with said sound file with a list of clients for said transcriber, and wherein said sound file is assigned in conformity with a result of said matching.

21. The system of claim 13, wherein said server program instructions further maintain auditing information associated with said transcribed document, whereby accesses to said transcribed document are recorded.

22. The system of claim 21, wherein said server program instructions further maintain historical versions of said transcribed document so that changes to said transcribed document can be tracked.

23. The system of claim 13, wherein said client program instructions further encrypt said sound file to produce an encrypted sound file prior to transmission, and wherein said transmission transmits said encrypted sound file.

24. The system of claim 13, wherein said server program instructions encrypt said transcribed document to produce an encrypted document prior to delivering said transcribed document and wherein said delivering delivers said encrypted document.

26. The computer program product of claim 25, wherein said program instructions further record said recorded information to said sound file within a storage directory within said client computer, scan said directory to detect a completed sound file, and transmit said completed sound file automatically in response to detecting said completed sound file.

27. The computer program product of claim 25, wherein said program instructions further comprise program instructions for registering said client computer with said transcription service provider server, whereby said transcription service provider server accepts transmissions and delivers said transcribed document only after said client computer registers with said transcription service provider server.

28. The computer program product of claim 25, wherein said program instructions further encrypt said sound file to produce an encrypted sound file prior to transmission, and wherein said transmission transmits said encrypted sound file.

30. The computer program product of claim 29, wherein said program instructions deliver said transcribed document by sending a notification from said transcription service provider server to said client computer, whereby a client will be notified to retrieve said transcribed document from said transcription service provider server.

31. The computer program product of claim 30, wherein said notification is an e-mail notification and wherein said e-mail notification is sent automatically in response to a transcriber releasing said transcribed document on said transcription service provider server.

32. The computer program product of claim 25, wherein said program instructions encrypt said transcribed document to produce an encrypted document prior to delivering said transcribed document and wherein said delivering delivers said encrypted document.

33. The computer program product of claim 25, wherein said program instructions automatically assign said sound file to a transcriber in response to receiving said sound file, and deliver a notification to said transcriber that said sound file has been assigned to said transcriber.

34. The computer program product of claim 25, wherein said program instructions further match client information associated with said sound file with a list of clients for said transcriber, and wherein said sound file is assigned in conformity with a result of said matching.

35. The computer program product of claim 25, wherein said program instructions further maintain auditing information associated with said transcribed document, whereby accesses to said transcribed document are recorded.

36. The computer program product of claim 25, wherein said program instructions further maintain historical versions of said transcribed document so that changes to said transcribed document can be tracked.

13. A system comprising:

a network;

a transcription service provider server coupled to said network, wherein said transcription service provider server includes a memory for storing server program instructions and data, and including a first processor for executing said server program instructions;

a client computer including a second memory for storing client program instructions and data, and including a second processor for executing said server program instructions, wherein said client program instructions transmit a sound file representing recorded information to said transcription service provider server, said server program instructions receive said sound file at said transcription service provider server and deliver a transcribed document representing said sound file to said client computer.

25. A computer program product comprising signal-bearing media containing program instructions for execution within a client computer coupled to a computer network including a transcription service provider server, wherein said program instructions comprise program instructions for transmitting a sound file representing recorded information to said transcription service provider server from said client computer and receiving a transcribed document representing said sound file to said client computer.

29. A computer program product comprising signal-bearing media containing program instructions for execution within a transcription service provider server within a computer network including a client computer, wherein said program instructions comprise program instructions for receiving a sound file representing recorded information from said client computer and transmitting a transcribed document representing said sound file to said client computer.