Direct marketing system

• US 20020138349A1
• Filed: 03/20/2002
• Published: 09/26/2002
• Est. Priority Date: 03/23/2001
• Status: Abandoned Application

• Current Assignee: Platt W. Stephen
• Original Assignee: Platt W. Stephen
• Inventors: Platt, W. Stephen
• Application Number:
  US10/101,502
• Publication Number:
  US 20020138349A1
• Time in Patent Office: Days
• US Class Current: 705/14
• CPC Class Codes: G06Q 30/0212 Chance discounts or incentives
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

An interested prospect identification and control process is achieved by providing a primary offer to a group of prospects, identifying the prospective buyers as customers and non-responding prospects based upon the primary offer, providing a secondary offer to the prospects, identifying those non-responding prospects as responding prospects when they respond to the secondary offer and applying gathered information in enhancing future offerings.

Claims

1. An interested prospect identification and control process, comprising the following steps:

providing a primary offer to a group of prospects;

identifying the prospective buyers as customers and non-responding prospects based upon the primary offer;

providing a secondary offer to the prospects;

identifying those non-responding prospects as responding prospects when they respond to the secondary offer; and

applying gathered information in enhancing future offerings.

2. The interested prospect identification and control process according to claim 1, wherein the primary offer and the secondary offer are simultaneously provided to prospects.

3. The interested prospect identification and control process according to claim 1, wherein the responding prospects are further classified as interested prospects and very interested prospects.

4. The interested prospect identification and control process according to claim 3, wherein an upsell offer is made to prospects responding to the secondary offer and those prospects responding to the upsell offer are classified as very interested prospects.

5. The interested prospect identification and control process according to claim 1, wherein the responding prospects are further classified as interested prospects, very interested prospects and not interested prospects.

6. The interested prospect identification and control process according to claim 5, wherein an upsell offer is made to prospects responding to the secondary offer and those prospects responding to the upsell offer are classified as very interested prospects.

7. The interested prospect identification and control process according to claim 5, wherein the secondary offer includes a not interested prospect element and those prospects responding to the not interested prospect element are classified as very interested prospects.

8. The interested prospect identification and control process according to claim 7, further including the step of providing not interested prospects with an opportunity to remove their name from future offers.

9. The interested prospect identification and control process according to claim 5, further including the step of providing not interested prospects with an opportunity to remove their name from future offers.

10. The interested prospect identification and control process according to claim 1, further including the step of offering responding prospects an upsell, and classifying those responding prospects who accept the upsell as very interest prospects and those who refuse the upsell as interested prospects.

11. The interested prospect identification and control process according to claim 1, further including appending a uniquely numbered offer control number to each secondary offer.

12. The interested prospect identification and control process according to claim 1, wherein the secondary offer is chosen from the group consisting of offers to receive future offers;

enrollment in a free club;

receipt of a discount/benefit on a future order, receipt of discounts for future needed items for which there is not an immediate need;

a free premium;

a free trial;

a sweepstakes type of offer;

discounted shipping and handling;

airline miles;

free software;

discounts on specific products;

informational products;

avoidance of an expiration date and combinations of one or more of the above.

14. The system according to claim 13, further including a very interested prospects database in which data relating to those prospects who respond to the secondary offer and an upsell is stored.

15. The system according to claim 13, further including a not interested prospects database in which data relating to those prospects who respond to a not interested prospects element of the secondary offer is stored.

16. The system according to claim 13, wherein the secondary offer is chosen from the group consisting of offers to receive future offers;

enrollment in a free club;

receipt of a discount/benefit on a future order;

receipt of discounts for future needed items for which there is not an immediate need;

a free premium;

a free trial;

a sweepstakes type of offer, discounted shipping and handling;

airline miles;

free software;

discounts on specific products;

informational products;

avoidance of an expiration date and combinations of one or more of the above.

17. The system according to claim 13, further including an additional data database.

13. A system for identifying interested prospects in a directing marketing process, comprising:

an offer database in which offers being utilized by an organization are stored, the offers including primary offers directed to a promotion containing products or services to be offered and secondary offers directed to eliciting a response from those prospects not wishing to respond to the primary offer.

a uniquely numbered offer control database in which control numbers associated with each offer are stored;

an interested prospects database in which data relating to prospects who have responded to the secondary offer are stored; and

means for processing information relating to the primary and secondary offers.