System and method for placing orders at a restaurant

• US 20020138350A1
• Filed: 06/22/2001
• Published: 09/26/2002
• Est. Priority Date: 03/22/2001
• Status: Abandoned Application

• Current Assignee: Jeffrey M. Cogen
• Original Assignee: Jeffrey M. Cogen
• Inventors: Cogen, Jeffrey M.
• Application Number:
  US09/887,365
• Publication Number:
  US 20020138350A1
• Time in Patent Office: Days
• US Class Current: 705/15
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

A system and method for transmitting stored user selections from a restaurant menu application on a handheld computer to a terminal at a drive-through lane or walk-up ordering area at a restaurant. Using the menu application on a handheld computer, a customer can record menu selections that he/she wishes to order during the next visit to a restaurant. These menu selections can then be saved as a file in the memory on the handheld computer. When the customer later arrives at the restaurant, he/she can select the file with the previously recorded menu selections and beam (transmit) it to a station adjacent to the drive-through lane, without having to get out of the car, or to a station at a walk-up ordering area. When received by the station, the order can then be automatically transmitted to a computer terminal or printer within the restaurant, where restaurant employees can fulfill the order.

Claims

1. A computer-readable storage medium stored within a transportable computer, said storage medium containing computer executable code for instructing a computer to operate as follows:

(a) displaying to a user a menu listing a plurality of items available for ordering from an item provider;

(b) in response to user input of a selection of an item to order, receiving said selection from said user;

(c) storing said selection in an order file in a memory storage device on said transportable computer;

(d) optionally repeating steps (b) and (c) for storing additional items in said order file; and

(e) in response to a user instruction to transmit said order file, remotely transmitting said order file to a receiving terminal at a location of said item provider without physical connection between said transportable computer and said receiving terminal.

2. The computer-readable storage medium of claim 1, said remotely transmitting instruction further comprising remotely transmitting said order file to a receiving terminal without telephony or satellite communication between said transportable computer and said receiving terminal.

3. The computer-readable storage medium of claim 1, said storage medium further comprising computer executable code for instructing a computer to display to said user a listing of a plurality of item providers, and displaying said menu in response to receiving user input of a selection of a single item provider from said plurality of item providers.

4. The computer-readable storage medium of claim 3, wherein said menu comprises a listing of substantially all items available for ordering from said single item provider.

5. The computer-readable storage medium of claim 1, wherein said menu comprises a listing of substantially all items available for ordering from said item provider.

6. The computer-readable storage medium of claim 1, said storage medium further comprising computer executable code for instructing said computer to receive a user instruction to open a previously saved order file from said memory storage device, to optionally repeat steps (b) through (c) for storing additional items in said order file and editing previously stored items in said order file, and to store a revised order file comprising at least said additional items and said edited items in said memory storage device.

7. The computer-readable storage medium of claim 1, wherein said instruction to remotely transmit said order file to a receiving terminal comprises instructing said computer to remotely transmit said order file via infrared transmission.

8. The computer-readable storage medium of claim 7, wherein said order file is formatted for reception by an IrDA compliant infrared transceiver.

9. The computer-readable storage medium of claim 1, wherein said instruction to remotely transmit said order file to a receiving terminal comprises instructing said computer to remotely transmit said order file via radio frequency transmission.

10. The computer-readable storage medium of claim 1, said storage medium further comprising computer executable code for instructing said computer to automatically receive a menu update instruction after transmitting an order file to a receiving terminal, and to modify said menu listing with said menu update instruction to create and store in said computer-readable storage medium a current menu listing.

11. The computer-readable storage medium of claim 1, said storage medium further comprising computer executable code for instructing said computer to calculate a total price of items in said order file, and display said total price to said user.

12. The computer-readable storage medium of claim 1, wherein said item provider comprises a restaurant.

14. The computer-readable storage medium of claim 13, said receiving instruction further comprising receiving said order file from said transportable computer without telephony or satellite communication between said transportable computer and said receiving terminal.

15. The computer-readable storage medium of claim 13, said storage medium further comprising computer executable code for instructing said computer to operate as follows:

(c) displaying a message to said customer indicating that said order has been accepted.

16. The computer-readable storage medium of claim 13, wherein said receiving terminal comprises a remote transmission receiver positioned adjacent to a customer drive-through lane at said location.

17. The computer-readable storage medium of claim 16, wherein said remote transmission receiver further comprises an IrDA compliant infrared transceiver.

18. The computer-readable storage medium of claim 16, wherein said remote transmission receiver further comprises a radio frequency transceiver.

19. The computer-readable storage medium of claim 13, wherein said receiving terminal comprises a remote transmission receiver positioned at a customer service counter at said location.

20. The computer-readable storage medium of claim 19, wherein said remote transmission receiver further comprises an IrDA compliant infrared transceiver.

21. The computer-readable storage medium of claim 19, wherein said remote transmission receiver further comprises a radio frequency transceiver.

22. The computer-readable storage medium of claim 13, wherein said receiving terminal comprises a remote transmission receiver positioned at a personal customer dining location at said item provider location.

23. The computer-readable storage medium of claim 22, wherein said remote transmission receiver further comprises an IrDA compliant infrared transceiver.

24. The computer-readable storage medium of claim 22, wherein said remote transmission receiver further comprises a radio frequency transceiver.

25. The computer-readable storage medium of claim 13, said storage medium further comprising computer executable code for instructing said computer to calculate a total price of said list of items in said order file, and display said total price to said customer.

26. The computer-readable storage medium of claim 13, said storage medium further comprising computer executable code for instructing a computer to automatically transmit a menu update instruction to said transportable computer after receiving an order file from said transportable computer.

27. The computer-readable storage medium of claim 13, wherein said item provider comprises a restaurant.

29. The system for implementing a remote ordering system of claim 28, wherein said remote transmission receiver is positioned adjacent to a customer drive-through lane at said location.

30. The system for implementing a remote ordering system of claim 29, said remote transmission receiver further comprising an IrDA compliant infrared transceiver.

31. The system for implementing a remote ordering system of claim 29, said remote transmission receiver further comprising a radio frequency transceiver.

32. The system for implementing a remote ordering system of claim 28, wherein said remote transmission receiver is positioned at a customer service counter at said location.

33. The system for implementing a remote ordering system of claim 32, said remote transmission receiver further comprising an IrDA compliant infrared transceiver.

34. The system for implementing a remote ordering system of claim 32, said remote transmission receiver further comprising a radio frequency transceiver.

35. The system for implementing a remote ordering system of claim 28, wherein said remote transmission receiver is positioned at a personal customer dining location at said item provider location.

36. The system for implementing a remote ordering system of claim 35, said remote transmission receiver further comprising an IrDA compliant infrared transceiver.

37. The system for implementing a remote ordering system of claim 35, said remote transmission receiver further comprising a radio frequency transceiver.

38. The system for implementing a remote ordering system of claim 28, wherein said item provider comprises a restaurant.

40. The method for remotely receiving an order at a restaurant of claim 39, said receiving step further comprising receiving said order file from said transportable computer without telephony or satellite communication between said transportable computer and said receiving terminal.

41. The method for remotely receiving an order at a restaurant of claim 39, further comprising the step of (d) notifying said customer that said order has been accepted.

42. The method for remotely receiving an order at a restaurant of claim 39, wherein said providing step further comprises providing said remote transmission receiver such that said remote transmission receiver is positioned adjacent to a customer drive-through lane at said restaurant.

43. The method for remotely receiving an order at a restaurant of claim 42, wherein said receiving step further comprises receiving an infrared transmission including said order file.

44. The method for remotely receiving an order at a restaurant of claim 42, wherein said receiving step further comprises receiving a radio frequency transmission including said order file.

45. The method for remotely receiving an order at a restaurant of claim 39, wherein said providing step further comprises providing said remote transmission receiver such that said remote transmission receiver is positioned at a customer service counter at said restaurant.

46. The method for remotely receiving an order at a restaurant of claim 45, wherein said receiving step further comprises receiving an infrared transmission including said order file.

47. The method for remotely receiving an order at a restaurant of claim 45, wherein said receiving step further comprises receiving a radio frequency transmission including said order file.

48. The method for remotely receiving an order at a restaurant of claim 39, wherein said providing step further comprises providing said remote transmission receiver such that said remote transmission receiver is positioned at a personal customer dining location at said restaurant.

49. The method for remotely receiving an order at a restaurant of claim 48, wherein said receiving step further comprises receiving an infrared transmission including said order file.

50. The method for remotely receiving an order at a restaurant of claim 48, wherein said receiving step further comprises receiving a radio frequency transmission including said order file.

51. The method for remotely receiving an order at a restaurant of claim 39, further comprising the step of (d) automatically transmitting a menu update instruction to said transportable computer after receiving said order file from said transportable computer.

13. A computer-readable storage medium at a location of an item provider and in communication with a receiving terminal at said location, said storage medium containing computer executable code for instructing a computer to operate as follows:

(a) in response to a customer transmission to said receiving terminal of an order file stored on a transportable computer, said order file comprising an identification of a plurality of items to be ordered, receiving said order file from said transportable computer without physical connection between said transportable computer and said receiving terminal; and

(b) transmitting order information relating to said order file from said receiving terminal to an order processing terminal within said location, said order processing terminal having a human readable display configured to display a human readable list of said order information.

28. A system for implementing a remote ordering system at a location of an item provider, comprising:

a receiving terminal comprising a remote transmission receiver configured to receive a transmission from a remote transportable computer placed in proximity to said remote transmission receiver, wherein said transmission comprises an order file including a listing of one or more items to be remotely ordered by a user; and

an order processing terminal in communication with said receiving terminal and configured to receive order information relating to said order file from said receiving terminal, said order processing terminal further comprising a human readable display configured to display a human readable list of said order information.

39. A method for remotely receiving an order at a restaurant comprising the following steps:

(a) providing a remote transmission receiver positioned in proximity to a customer ordering location at said restaurant;

(b) in response to a remote customer transmission to said remote transmission receiver of an order file stored on a transportable computer, said order file comprising an identification of a plurality of items to be ordered, receiving said order file from said transportable computer without physical connection between said transportable computer and said receiving terminal; and

(c) transmitting order information relating to said order file from said receiving terminal to an order processing terminal within said restaurant, said order processing terminal having a human readable display configured to display a human readable list of said order information.