Message tracking system and method
First Claim
1. A message tracking system, comprising:
- a message tracking monitor operable to monitor one or more ports for tracking information;
a message tracking interface coupled to the message tracking monitor and enabled to communicate with one or more decision support subsystems, the message tracking interface operable to receive tracking information from the message tracking monitor and transfer the tracking information to one or more decision support subsystems, wherein the tracking information is collected and managed.
1 Assignment
0 Petitions
Accused Products
Abstract
A message tracking system and method for collecting and compiling information regarding the transfer and handling of messages, e.g., electronic mail messages, into a decision support subsystem or application is provided. The information may be used to analyze the reliability of the transport and handling method used for transferring a particular electronic message. The message tracking system includes a message tracking monitor for monitoring tracking information. The tracking information is collected and transmitted to a decision support subsystem and/or applications. The decision support subsystem and/or application may include a message tracking decision support database for storing the tracking information. A message tracking interface may be used to manage and access the message tracking monitor and the message tracking decision support subsystem/applications. The message tracking system and method of the present invention accepts and/or requests tracking information from a number of diverse sources, processes the information and provides the information to applications desiring such information.
37 Citations
24 Claims
-
1. A message tracking system, comprising:
-
a message tracking monitor operable to monitor one or more ports for tracking information;
a message tracking interface coupled to the message tracking monitor and enabled to communicate with one or more decision support subsystems, the message tracking interface operable to receive tracking information from the message tracking monitor and transfer the tracking information to one or more decision support subsystems, wherein the tracking information is collected and managed. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
-
-
10. A method for tracking message, comprising:
-
monitoring tracking information on one or more ports;
collecting tracking information from the one or more ports; and
transmitting the tracking information for handling the tracking information according to a predetermined schema. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
-
-
21. A program storage device readable by machine, tangibly embodying a program of instructions executable by the machine to perform method steps of tracking messages, comprising:
-
monitoring tracking information on one or more ports;
collecting tracking information from the one or more ports; and
transmitting the tracking information for handling the tracking information according to a predetermined schema.
-
-
22. A message tracking system, comprising:
-
a message tracking monitor coupled to one or more message tracking data sources, the message tracking monitor operable to receive tracking information from the one or more message tracking data sources and parse the tracking information into one or more tracking data records;
a message tracking interface coupled to the message tracking monitor and one or more decision support subsystems, the message tracking interface operable to receive tracking data records and transmit the tracking data records to the one or more decision support subsystems. - View Dependent Claims (23, 24)
-
Specification