System and method for processing ticked items with customer security features

• US 20020138770A1
• Filed: 03/26/2001
• Published: 09/26/2002
• Est. Priority Date: 03/26/2001
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Dutta, Rabindranath
• Application Number:
  US09/817,866
• Publication Number:
  US 20020138770A1
• Time in Patent Office: Days
• US Class Current: 713/202
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 20/341 Active cards, i.e. cards including their own processing means, e.g. including an IC or chip
• CPC Class Codes: G06Q 20/40145 Biometric identity checks
• CPC Class Codes: G07B 15/00 Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points handling coins or valuable papers, e.g. banknotes, G07D; apparatus for vending or hiring articles or services activated by coins, credit cards, paper currency or the like G07F7/00, G07F17/00
• CPC Class Codes: G07C 9/27 with central registration
• CPC Class Codes: G07F 7/1008 Active credit-cards provided with means to personalise their use, e.g. with PIN-introduction/comparison system

Abstract

A ticket holder presents a ticket to a merchant that includes security features. The merchant authenticates the ticket holder using the security features. A barcode appears on the ticket to identify the ticket. The ticket holder'"'"'s identity is verified by comparing the printed security features to the features found on the ticket holder. In addition, the barcode is used to retrieve customer security features that were previously provided by the customer to the merchant. The security features are transmitted to the merchant or the merchant is provided a link to a security server which transmits the security features upon request. The previously provided security features are compared against both the ticket holder'"'"'s features as well as the security features appearing on the printed ticket. If the ticket holder does not match the security features he is denied admission to the event.

Claims

1. A method of processing tickets with customer security features, said method comprising:

receiving a ticket from a ticket holder, the ticket including a ticket identifier and one or more customer security features;

determining whether the ticket holder matches one or more of the customer security features; and

accepting the ticket in response to determining that the ticket holder matches one or more of the customer security features.

2. The method as described in claim 1 wherein at least one of the customer security features is selected from the group consisting of a photograph, a signature, a digital signature, a fingerprint, and a description of a customer.

3. The method as described in claim 1 further comprising:

determining whether the ticket identifier is bound to any security features; and

accepting the ticket in response to determining that the ticket identifier is not bound to any security features.

4. The method as described in claim 1 further comprising:

scanning a barcode printed on the ticket that corresponds to the ticket identifier;

retrieving one or more stored customer security features corresponding to the ticket identifier in response to the scanning;

comparing the stored customer security features to the customer security features included on the ticket; and

accepting the ticket in response to the stored customer security features matching the customer security features included on the ticket.

5. The method as described in claim 4 wherein the retrieving further includes:

sending a request to a security server, the request including a customer identifier that uniquely identifies a customer of the ticket; and

receiving the security features from the security server in response to the request.

6. The method as described in claim 5 further comprising:

sending a merchant identifier to the security server, the merchant identifier uniquely identifying a merchant; and

wherein the receiving of the security features is performed in response to the merchant identifier being authorized by the security server.

7. The method as described in claim 5 further comprising:

encrypting the request to the security server, the encrypting including a digital signature that uniquely identifies a merchant that is sending the request.

8. The method as described in claim 1 further comprising:

denying the ticket holder in response to determining that the ticket holder does not match one or more of the customer security features.

9. An information handling system comprising:

one or more processors;

a memory accessible by the processors;

a scanner for scanning barcodes, the scanner accessible by the processors;

a ticket received from a ticket holder, the ticket including a ticket identifier and one or more customer security features;

a nonvolatile storage area accessible by the processors; and

an ticket processing tool to process tickets from ticket holders, the ticket processing tool including;

means for scanning a barcode printed on the ticket that corresponds to the ticket identifier;

means for retrieving one or more stored customer security features corresponding to the ticket identifier in response to the scanning;

means for comparing the stored customer security features to the customer security features included on the ticket; and

means for accepting the ticket in response to the stored customer security features matching the customer security features included on the ticket.

10. The information handling system as described in claim 9 wherein the means for retrieving further includes:

means for sending a request to a security server, the request including a customer identifier that uniquely identifies a customer of the ticket; and

means for receiving the security features from the security server in response to the request.

12. The information handling system as described in claim 10 further comprising:

means for encrypting the request to the security server, the encrypting including a digital signature that uniquely identifies a merchant that is sending the request.

11. The information handling system as described in claim further comprising:

means for sending a merchant identifier to the security server, the merchant identifier uniquely identifying a merchant; and

wherein the means for receiving the security features is performed in response to the merchant identifier being authorized by the security server.

14. The computer program product as described in claim 13 wherein at least one of the customer security features is selected from the group consisting of a photograph, a signature, a digital signature, a fingerprint, and a description of a customer.

15. The computer program product as described in claim 13 further comprising:

means for determining whether the ticket identifier is bound to any security features; and

means for accepting the ticket in response to determining that the ticket identifier is not bound to any security features.

16. The computer program product as described in claim 13 further comprising:

means for scanning a barcode printed on the ticket that corresponds to the ticket identifier;

means for retrieving one or more stored customer security features corresponding to the ticket identifier in response to the scanning;

means for comparing the stored customer security features to the customer security features included on the ticket; and

means for accepting the ticket in response to the stored customer security features matching the customer security features included on the ticket.

17. The computer program product as described in claim 16 wherein the means for retrieving further includes:

means for sending a request to a security server, the request including a customer identifier that uniquely identifies a customer of the ticket; and

means for receiving the security features from the security server in response to the request.

18. The computer program product as described in claim 17 further comprising:

means for sending a merchant identifier to the security server, the merchant identifier uniquely identifying a merchant; and

wherein the means for receiving the security features is performed in response to the merchant identifier being authorized by the security server.

19. The computer program product as described in claim 17 further comprising:

means for encrypting the request to the security server, the encrypting including a digital signature that uniquely identifies a merchant that is sending the request.

20. The computer program product as described in claim 13 further comprising:

means for denying the ticket holder in response to determining that the ticket holder does not match one or more of the customer security features.

13. A computer program product stored on a computer operable medium for processing tickets with customer security features, said computer program product comprising:

means for receiving a ticket from a ticket holder, the ticket including a ticket identifier and one or more customer security features;

means for determining whether the ticket holder matches one or more of the customer security features; and

means for accepting the ticket in response to determining that the ticket holder matches one or more of the customer security features.