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NATIONAL CUSTOMER RECOGNITION SYSTEM AND METHOD

  • US 20020142841A1
  • Filed: 02/05/2001
  • Published: 10/03/2002
  • Est. Priority Date: 05/24/1996
  • Status: Active Grant
First Claim
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1. In a system including a computer network communicatively coupling a plurality of casino properties, a computer implemented method for tracking patronage of a plurality of customers, each of the customers assigned an account, the method comprising:

  • storing a portion of the customer accounts in each of a plurality of databases, each database associated with one of the casino properties and communicatively coupled to the network at the casino property;

    receiving at the database of a first casino property customer betting activity data from a second casino property; and

    updating the customer'"'"'s account in the database of the first casino property, including updating the customer'"'"'s theoretical win profile as a function of the betting activity.

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