Method and device to distinguish between voice conversation and automated speech recognition

• US 20020143552A1
• Filed: 06/18/2001
• Published: 10/03/2002
• Est. Priority Date: 03/29/2001
• Status: Active Grant

• Current Assignee: Intellisist, Inc. dba Spoken Communications (Avaya Incorporated)
• Original Assignee: Intellisist, Inc. dba Spoken Communications (Avaya Incorporated)
• Inventors: Odinak, Gilad
• Granted Patent: US 7,392,191 B2
• Time in Patent Office: Days
• US Class Current: 704/270.1
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: G10L 15/30 Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
• CPC Class Codes: G10L 19/00 Speech or audio signals analysis-synthesis techniques for redundancy reduction, e.g. in vocoders; Coding or decoding of speech or audio signals, using source filter models or psychoacoustic analysis in musical instruments G10H
• CPC Class Codes: G10L 2015/228 of application context

Abstract

A method and device for performing some preprocessing on voice transmissions depending upon the intended destination of the transmission. The device includes a receiving component configured to receive a voice signal from a source over a network. The device also includes a processing component configured to determine a destination address associated with the received signal, determine a signal processing algorithm from a plurality of signal processing algorithms based on the determined address, and process the voice signal according to the specified algorithm. The device further includes a delivery component configured to send the processed signal to the associated address.

Claims

1. A method comprising:

receiving a voice signal from a source over a network;

determining a destination associated with the received signal;

determining a signal processing algorithm from a plurality of signal processing algorithms based on the determined address;

processing the voice signal according to the determined algorithm; and

sending the processed signal to the associated address.

2. The method of claim 1, wherein determining the processing algorithm comprises finding in memory a signal processing algorithm that is associated with the determined destination address.

3. The method of claim 1, further comprising:

determining the originator of the voice signal, if the determined destination is a human recipient; and

if the determined originator is a computer-based system, alerting the recipient that the voice signal is from a computer-based system.

4. A method comprising:

selecting address for a voice transmission;

receiving at a user input unit phonation inputted for the voice transmission;

if the selected address is associated with a speech recognition device, processing the received phonation according to an algorithm associated with the speech recognition device and sending the processed phonation to the selected destination; and

if the selected address is not associated with a speech recognition device, sending the received phonation to the selected destination according to a delivery method associated with human recipients.

5. The method of claim 4, further comprising:

switching the destination from a destination associated with a human recipient to a destination associated with a speech recognition device;

sending a switch signal to the user input unit based on the switched destination; and

sending the received phonation to the selected destination according to a delivery method associated with human recipients.

6. The method of claim 4, further comprising:

switching the destination from a destination associated with a speech recognition device to a destination associated with a human recipient;

sending a switch signal to the user input unit based on the switched destination; and

processing the received phonation according to an algorithm associated with the speech recognition device and sending the processed phonation to the selected destination; and

7. A method comprising:

sending a signal from a source to a destination according to an address associated with a to be generated phonation; and

if the destination is a speech recognition server, sending a change signal from the destination to the source, generating a phonation for reception by a speech recognition server, and sending the newly processed phonation, otherwise generating a phonation at the source for reception by a human recipient.

8. A computer-based device comprising:

a receiving component configured to receive a voice signal from a source over a network;

a processing component configured to determine a destination address associated with the received signal, determine a signal processing algorithm from a plurality of signal processing algorithms based on the determined address, and process the voice signal according to the determined algorithm; and

a delivery component configured to send the processed signal to the associated address.

9. The device of claim 8, further comprising memory configured to store addresses with an associated signal processing algorithm, wherein the processing component finds in memory a signal processing algorithm that is associated with the determined destination address.

10. The device of claim 8, further comprising an alert component configured to alert the recipient that the voice signal is from a computer-based system, if the source is a computer-based system.

11. A computer-based device comprising:

a first component configured to select an address for a voice transmission;

a second component configured to receive a phonation inputted for the voice transmission;

a third component configured to process the received phonation accord to an algorithm associated with a speech recognition device, if the selected address is associated with a speech recognition device and send the processed phonation to the selected destination; and

a fourth component configured to send the received phonation to the selected destination according to a delivery method associated with human recipients, if the selected address is not associated with a speech recognition device.

12. A computer-based device comprising:

a first component configured to process a phonation at a source for reception by a human recipient;

a second component configured to send the processed phonation to a destination accord to an address associated with the phonation;

a third component configured to receive a change signal from the destination; and

a fourth component configured to process a next phonation for reception by a speech recognition server according to a received change signal, and send the newly processed phonation to the destination.

13. An apparatus comprising:

means for receiving a voice signal from a source over a network;

means for determining a destination associated with the received signal;

means for determining a signal processing algorithm from a plurality of signal processing algorithms based on the determined address;

means for processing the voice signal according to the determined algorithm; and

means for sending the processed signal to the associated address.

14. An apparatus comprising:

means for selecting an address for a voice transmission;

means for receiving phonation inputted for the voice transmission;

if the selected address is associated with a speech recognition device, means for processing the received phonation according to an algorithm associated with the speech recognition device and means for sending the processed phonation to the selected destination; and

if the selected address is not associated with a speech recognition device, means for sending the received phonation to the selected destination according to a delivery method associated with human recipients.

15. An apparatus comprising:

means for processing a phonation at a source for reception by a human recipient;

means for sending the processed phonation to a destination according to an address associated with the phonation; and

if the destination is a speech recognition server, means for sending a change signal from the destination to the source, means for processing a next phonation for reception by a speech recognition server, and means for sending the newly processed phonation.