×

Service monitoring and reporting system

  • US 20020143920A1
  • Filed: 03/28/2002
  • Published: 10/03/2002
  • Est. Priority Date: 03/30/2001
  • Status: Abandoned Application
First Claim
Patent Images

1. A system for use in a computer network to monitor and record outage status of a service provided on the network, wherein the system comprises:

  • a meta service generator operative on network inventory to define a service definition, each service definition including usergroup and point of presence;

    a first module receiving element event data corresponding to changes in a state of elements associated with said defined service and creating element outage data indicating outage events associated with each of said elements;

    a second module for receiving transaction data and determining transaction outages, and a third module operative on output data from said first and second modules to determine sevice outages.

View all claims
  • 1 Assignment
Timeline View
Assignment View
    ×
    ×