Efficient system and method for running and analyzing multi-channel, multi-modal applications

• US 20020144233A1
• Filed: 01/18/2002
• Published: 10/03/2002
• Est. Priority Date: 01/22/2001
• Status: Active Grant

• Current Assignee: Symbol Technologies, LLC (Zebra Technologies Corporation)
• Original Assignee: Symbol Technologies, Inc. (Zebra Technologies Corporation)
• Inventors: Reddy, Vikranth Katpally, Chong, Kelvin, Mandyam, Srinivas, Vedati, Krishna, Bhalodia, Janak, Gopalan, Janakiraman, Syrtsov, Pavel
• Granted Patent: US 7,174,534 B2
• Time in Patent Office: Days
• US Class Current: 717/105
• CPC Class Codes: G06F 8/20 Software design

Abstract

A system for developing, running and analyzing multi-modal applications includes a development platform, a run-time engine, and a data-mining module. Once a mobile application is built and tested on the development platform, it can be automatically deployed on the run-time system, which maintains and manages the application. Further, the data-mining system allows access to reporting and analysis tools that aid in understanding end-user behavior and preferences. This data can be used to further enhance applications by redesigning and redeploying them in a rapid and efficient manner.

Claims

1. A method for developing applications comprising a visual development environment for developing said applications, the visual development environment comprising a library of templates and components and a drag-and-drop interface to said library;

providing a process for building said applications that separates aspects of the applications to include data sources, processes and presentations to client devices;

and providing an application descriptor output based upon predetermined standards to enable said applications to be executed on different computer systems.

2. The process of claim 1 further comprising encapsulating portions of said applications and constructing the applications such that said portions can be selectively and dynamically enabled.

3. The process of claim 1, wherein said computer systems are selected from the group consisting of internet-enabled desktop systems, wireless cellular telephones, smart telephones, PDAs, and voice phones.

4. A process for executing applications in a multi-channel, multi-modal system having a plurality of subscribers comprising identifying each subscriber within a unique identifier which is independent of a subscriber device running said application, each subscriber being presented with a personalized interface, journaling transactions and memory objects during interaction with a subscriber such that upon the subscriber being disconnected during a session the subscriber is uniquely identified upon reconnection to the application, and presenting to the subscriber an option to continue execution of the applications from a previous point of execution prior to said disconnection.

5. The process of claim 4 wherein said journaling comprises storing threads of execution of a subscriber during execution of an application;

and recalling said stored threads of execution upon a subscriber reconnecting to the application following said disconnection.