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Context-sensitive help for thin client-based business operations platform

  • US 20020147757A1
  • Filed: 04/07/2001
  • Published: 10/10/2002
  • Est. Priority Date: 04/07/2001
  • Status: Active Grant
First Claim
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1. A back-end help apparatus, for providing partner-sensitive help functions to users, the users being redirected from a plurality of partner sites, the back-end help apparatus comprising:

  • a data base, configured to store general help data, and configured to store partner-specific metadata corresponding to the plurality of partner sites; and

    a context-sensitive help engine, coupled to said data base, configured to receive a help transaction request, said help transaction request being redirected from one of the plurality of partner sites, and configured to provide specific help functions in response to said help transaction request, wherein said specific help functions correspond to said one of the plurality of partner sites.

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