Method of operating an automatic sector information system

• US 20020152205A1
• Filed: 04/08/2002
• Published: 10/17/2002
• Est. Priority Date: 04/11/2001
• Status: Abandoned Application

• Current Assignee: Nuance Communications, Inc. (Microsoft Corporation)
• Original Assignee: Nuance Communications, Inc. (Microsoft Corporation)
• Inventors: Lenke, Nils, Hodam, Henrik
• Application Number:
  US10/117,808
• Publication Number:
  US 20020152205A1
• Time in Patent Office: Days
• US Class Current: 707/3
• CPC Class Codes: H04M 2242/14 with services dependent on location where the service is an information service H04M2242/15; services independent of location H04M3/42229
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/4931 Directory assistance systems

Abstract

A method is described for the operation of an automatic sector information system (Yellow Pages Service) in which a user by means of a terminal (1) connected to the system transmits search parameters to the system. The system then uses these search parameters to search for subscriber data (TD) stored in a system database (3) of suppliers of a sector desired by the user, and outputs corresponding subscriber data (TD) found in the database (3) to the user. The system determines information (SI) on the location of the user and the locations of the suppliers found in the database (3) and for each supplier determines a distance measurement which corresponds to a shortest route between the user and the supplier or the time required to cover the route. The subscriber data of these suppliers are output as a function of the distance measurements of the suppliers concerned. In addition, a corresponding automatic sector information system is claimed.

Claims

1. A method of operating an automatic sector information system in which, from search parameters given to the system by means of a terminal (1) of a user, suppliers of a desired sector are sought for which the subscriber data (TD) stored in a system database (3) correspond to the search parameters and in which then the subscriber data (TD) of at least one found supplier are output to the user, characterized in that information (SI) on the current location of the user is determined, information on the locations of the suppliers found is determined, and using the location information of the user and of the relevant suppliers for each supplier at least one physical distance measurement is determined, which measurement corresponds to a route to be covered by a supplier to the user in a given transport network with a given transport means or a time required for this with said transport means, and the subscriber data of the relevant suppliers are output to the user as a function of the associated distance measurements.

2. A method as claimed in claim 1, characterized in that the search parameters are queried and/or the automatic sector information system is controlled by the user via a user dialog system (4) with automatic speech recognition and means for output of input requests and/or the subscriber data found of the suppliers in the desired sector.

3. A method as claimed in claim 1 or 2, characterized in that at least when in a search more than a preset number of suppliers are found, for each of the suppliers a direct physical distance from the user'"'"'s location is first determined and a distance measurement is effected determined only for a particular number of suppliers with the shortest direct physical distances and/or for suppliers whose direct physical distance lies below a predefined maximum.

4. A method as claimed in one of the claims 1 to 3, characterized in that only the subscriber data of a particular number of suppliers with the smallest distance measurements are output and/or the subscriber data of the suppliers are output whose distance measurement lies below a predefined maximum value.

5. A method as claimed in one of the claims 1 to 4, characterized in that distance measurements and/or routes between various locations are determined in advance and stored in a database and on a search for a supplier for a user, the necessary distance measurements and/or routes between the location of the user and the location of the respective supplier found are determined using the database.

6. A method as claimed in one of the claims 1 to 5, characterized in that the route is determined for a transport means predefined by a user by means of a control.

7. A method as claimed in one of the claims 1 to 6, characterized in that by means of a control command the user predefines whether the subscriber data of the suppliers concerned should be output as a function of the length of the route or as a function of the time required to cover the route.

8. A method as claimed in one of the claims 1 to 7, characterized in that in addition to the subscriber data, the locations and/or routes determined are output.

9. A method as claimed in claim 8, characterized in that the locations and/or routes determined are transmitted to a navigation system of the user.

10. A method as claimed in one of the claims 1 to 9, characterized in that the information on the current location of the user is determined by means of a calling line identification system and/or by requesting the current location data of the user and/or by using a mobile phone location system.

11. An automatic sector information system connected for use with a terminal (1) of a user, comprising a database (3) in which are stored subscriber data (TD) of a multiplicity of suppliers of various sectors, comprising means (1, 6, 5, 4) for the user to enter search parameters, comprising a search device (2) for searching for suppliers of the desired sector in the database (3) by means of the search parameters and the subscriber data (TD), and comprising means (4, 5, 6, 1) for output of subscriber data (TD) of at least one supplier found in the desired sector, characterized by means (3, 7, 8) for determining information (SI) about the user'"'"'s current location and about the suppliers found, a route determination device (9) to determine for each supplier from the user'"'"'s location information (SI) and supplier concerned at least one physical distance measurement which corresponds to a route to be covered by the supplier to the user in a given transport network with a given transport means or a time desired with for this using the given transport means, and a selection and/or sorting device (10) to select and sort the subscriber data (TD) of the suppliers found as a function of the associated distance measurements for output to the user.

12. A system as claimed in claim 11, characterized by a dialog system (4) for the user to control the automatic sector information system and for the search parameters to be queried, comprising automatic speech recognition and means for output of input requests and/or the subscriber data found of the desired subscriber.

13. A system as claimed in claim 11 or 12, characterized by means for determining a direct physical distance from the location of the respective supplier to the location of the user and for preselection of suppliers for whom a distance measurement is determined by means of the route determination device (9) as a function of the respective direct physical distance and as a function of the preset maximum value for the direct physical distance and/or a preset maximum number of suppliers.

14. A system as claimed in one of the claims 11 to 13, characterized by a memory in which are stored distance measurements and/or routes between a multiplicity of locations.

15. A system as claimed in one of the claims 11 to 14, characterized by an interface for transmitting at least one determined location and/or route to a navigation system of the user.