System for monitoring the usage of intranet portal modules

• US 20020152242A1
• Filed: 04/12/2001
• Published: 10/17/2002
• Est. Priority Date: 04/12/2001
• Status: Abandoned Application

• Current Assignee: General Electric Company
• Original Assignee: General Electric Company
• Inventors: Livingston, Jamie T., Darpel, David M., Meyer, Kristin S., Shumaker, Lance C.
• Application Number:
  US09/833,431
• Publication Number:
  US 20020152242A1
• Time in Patent Office: Days
• US Class Current: 715/526
• CPC Class Codes: G06F 11/3476 Data logging G06F11/14, G06F11/2205 take precedence
• CPC Class Codes: G06F 11/3495 for systems
• CPC Class Codes: G06F 2201/865 Monitoring of software

Abstract

A module-based Intranet portal is monitored to determine the usage of the modules of the Intranet portal. Detailed information relating to the usage of a module by a user is recorded and stored in a database. A user can then retrieve the detailed information on module usage from the database. The retrieved information is displayed in a chart or table for the user and includes information on the number of users of the module, the number of hits for the module, the number of times the module has been added to a user'"'"'s portal and the number of times the module has been removed from the user'"'"'s portal. In addition, the retrieved information can be sorted or arranged in the chart based on a number of different criteria. The different criteria for sorting the retrieved information includes the community of the user, the browser of the user, the country of the user, the index page of the user, the location of the user, the manager of the user and the operating system of the user.

Claims

1. A system for tracking and displaying module usage in a portal for a computer network, the system comprising:

a server computer having a memory device;

a client computer being connected to the server computer;

a portal stored in the memory device of the server computer and accessible by a user from a client computer, the portal comprising a plurality of modules;

means for monitoring selection of a module of the plurality of modules by a user on a client computer;

means for collecting information on a user selecting a module of the plurality of modules;

a database stored in the memory device of the server computer, the database storing the collected information for each module of the plurality of modules;

means for retrieving information for a particular module from the database on a request from a user; and

means for displaying the retrieved information to a user on a client computer.

2. The system of claim 1 wherein the means for retrieving information for a particular module comprises means for sorting the stored information for the particular module based on a criterion designated by a user.

3. The system of claim 2 wherein the criterion is one of a community of a user, a browser of a user, a country of a user, an index page of a user, a location of a user, a manager of a user and an operating system of a user.

4. The system of claim 1 wherein:

the portal is customizable by each user to include modules selected by a user; and

the means for monitoring selection of a module further comprises;

means for detecting accessing of a module by a user;

means for detecting addition of a module to the portal by a user;

means for detecting removal of a module from the portal by a user; and

means for detecting movement of a module in the portal by a user.

5. The system of claim 4 wherein the retrieved information includes at least one of a number of unique users of the particular module, a number of accesses of the particular module, a number of users adding the particular module to the portal and a number of users removing the particular module from the portal.

6. The system of claim 1 wherein the means for retrieving information for a particular module comprises means for selecting an appropriate command in the particular module.

7. The system of claim 1 wherein the means for collecting information on a user includes means for extracting data from a user profile of a user.

8. The system of claim 1 further comprising means for retrieving information from the database for all modules of the plurality of modules.

9. The system of claim 1 wherein each module of the plurality of modules is written in Java Server Pages.

10. The system of claim 1 wherein the server computer and the client computer are connected by an Intranet.

19. The computer program product of claim 9 wherein the means for retrieving information for a particular component comprises means for selecting an appropriate command in the particular component.

11. A computer program product embodied on a computer readable medium and executable by a computer for tracking and displaying usage of components of a computer network portal customizable by each user, the computer program product comprising:

means for monitoring selection of a component of a computer network portal by a user;

means for collecting information on a user selecting a component of the computer network portal;

a database to store the collected information for each component of the computer network portal;

means for retrieving information for a particular component from the database on a request from a user; and

means for displaying the retrieved information to a user.

12. The computer program product of claim 11 wherein the means for retrieving information for a particular component comprises means for sorting the stored information for the particular component based on a criterion selected by a user.

13. The computer program product of claim 12 wherein the criterion is one of a community of a user, a browser of a user, a country of a user, an index page of a user, a location of a user, a manager of a user and an operating system of a user.

14. The computer program product of claim 11 wherein the means for monitoring selection of a component further comprises:

means for detecting accessing of a component by a user;

means for detecting addition of a component to the computer network portal by a user;

means for detecting removal of a component from the computer network portal by a user; and

means for detecting movement of a component in the computer network portal by a user.

15. The computer program product of claim 14 wherein the retrieved information includes at least one of a number of unique users of the particular component, a number of accesses of the particular component, a number of users adding the particular component to the computer network portal and a number of users removing the particular component from the computer network portal.

16. The computer program product of claim 11 wherein the means for collecting information on a user includes means for detecting data relating to a user each time a user selects a component of the computer network portal.

17. The computer program product of claim 11 wherein each component of the computer network portal is written in Java Server Pages.

18. The computer program product of claim 11 wherein the computer network portal is an Intranet portal.

20. A method for tracking and displaying module usage in a portal for a computer network, the method comprising the steps of:

providing a portal having a plurality of modules, wherein the portal being customizable by each user of the portal;

monitoring selection of a module of the plurality of modules by a user;

extracting data from a user profile of a user of the selected module of the plurality of modules;

collecting information on a user selecting a module of the plurality of modules;

storing the collected information for each module of the plurality of modules in a database;

retrieving information on a particular module from the database based on a criterion designated by a user, wherein the criterion is one of a community, a browser, a country, an index page, a location, a manager and an operating system; and

displaying the retrieved information to a user on a computer, wherein the retrieved information includes at least one of a number of unique users of the particular module, a number of accesses of the particular module, a number of users adding the particular module to the portal and a number of users removing the particular module from the portal.