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Messaging software offline agent

  • US 20020152329A1
  • Filed: 04/10/2001
  • Published: 10/17/2002
  • Est. Priority Date: 04/10/2001
  • Status: Active Grant
First Claim
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1. A method for user processes, each having a unique user identification code, to intercommunicate within a communication management system even if one of the user processes is unavailable, comprising the following steps:

  • associating an agent process with a particular user identification code in order to correspond to a user process having the particular user identification code;

    determining whether the user process is available in the communication management system;

    causing the agent process to log into the communication management system with the particular user identification code when the user process is unavailable; and

    enabling the agent process to intercommunicate with user processes within the communication management system instead of the unavailable user process by using the particular user identification code of the unavailable user process.

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