Communications recording system

• US 20020155847A1
• Filed: 02/01/2002
• Published: 10/24/2002
• Est. Priority Date: 02/09/2001
• Status: Abandoned Application

• Current Assignee: Avner Divon, Uri Weinberg
• Original Assignee: Avner Divon, Uri Weinberg
• Inventors: Divon, Avner, Weinberg, Uri
• Application Number:
  US10/061,034
• Publication Number:
  US 20020155847A1
• Time in Patent Office: Days
• US Class Current: 455/456.1
• CPC Class Codes: H04M 2203/301 Management of recordings
• CPC Class Codes: H04M 2207/12 intelligent networks
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04W 99/00 Subject matter not provided for in other groups of this subclass

Abstract

A communications system and methodology for providing improved and enhanced mobile phone call recording, storing and retrieving services to subscribers. Multiple disparate communication recorders and storage facilities, preferably located at communications network switching centers, provides selected call recording services to subscribers according to pre-selected criteria provided by said subscribers before or during said call to be recorded. The system architecture of the present invention enables optimized solution for providing recording services to large number of subscribers by utilizing large-scale traffic monitoring and filtering techniques, distributed call recording and storage that minimizes superfluous traffic within said communications network and centralized retrieval center operative to locate and retrieve recorded calls to subscribers. In addition, the system provides cross-network roaming and unified recording services, including public line/IP/mobile networks and private exchanges. It can also interact with communicator-based recorders.

Claims

1. In a mobile communications environment including a multiplicity of mobile communicators in communication with a plurality of communications centers, a communications recording system comprising:

a plurality of communications recorders located at disparate physical locations, operative to record communications involving ones of said multiplicity of mobile communicators;

a plurality of recorded communication storage facilities located at said disparate physical locations, each storage facility at a given one of said disparate physical locations being capable of storing plural recorded communications recorded by a communications recorder at said location; and

at least one recorded communication retriever operative to locate and retrieve selected ones of said plurality of stored communications from at least one of said plurality of recorded communication storage facilities in accordance with selection criteria.

2. A communications recording system according to claim 1 and wherein said at least one recorded communication retriever is also operative to supply said selected ones of said plurality of stored recorded communications to corresponding users in accordance with supply criteria.

3. A communications recording system according to claim 2 and wherein at least one participant in at least one of said recorded communications is at least one of said corresponding users.

4. A communication recording system according to claim 3 and wherein said selection criteria and said supply criteria for at least one of said stored recorded communication are determined by at least one of said corresponding users.

5. A communications recording system according to claim 4 and wherein said selection criteria and said supply criteria are pre-selected.

6. A communications recording system according to claim 1 and wherein:

said recordings of said communications are located at locations in propinquity to the location of corresponding ones of said multiplicity of communications centers.

7. A communications recording system according to claim 1 and also comprising a recording notifier operative to provide notification of recording to at least one party to said communications.

8. A communications recording system according to claim 1 and wherein said at least one network is connected to a PBX and said at least one communication recorder is operative to record communications involving said PBX.

9. In a communications environment including a multiplicity of communicators in communication with a plurality of communications centers organized into a plurality of networks, a communications recording system comprising:

at least one communication recorder operative to record communications involving ones of said multiplicity of communicators, said plurality of communication recorders are operative to record communications involving plural ones of said plurality of networks.

at least one recorded communication retriever operative to locate and retrieve selected ones of said plurality of stored communications from at least one of said plurality of recorded communication storage facilities associated with said plurality of networks in accordance with selection criteria.

10. A communications recording system according to claim 9 and also comprising a cross-network user identifier operative to identify a user irrespective of which of said at least one network the user employs to initiate said communications.

11. A communications recording system according to claim 9 and wherein said plurality of networks comprises at least one mobile network.

12. A communications recording system according to claim 9 and wherein said plurality of networks comprises at least one PSTN network.

13. A communications recording system according to claim 9 and wherein said plurality of networks comprises at least one VOIP network.

14. A communications recording system according to claim 9 and wherein at least one of said plurality of networks is connected to a PBX and said at least one communication recorder is operative to record communications of communicators connected to said PBX.

15. A communications recording system according to claim 14 and comprising a PBX extension identifier operative to identify at least one PBX extension.

16. A communications recording system according to claim 14 wherein said PBX includes a communications recording facility, said communication recording system also comprising an interface enabling communication between said communications recording facility and said at least one communication recorder.

18. A communications recording system according to claim 17 and also comprising:

a communications facility enabling transfer of recorded communications to and from said at least one communicator-based communication recorder from and to said at least one network-based communication recorder.

19. A communications recording system according to claim 17 and wherein at least one of said at least one network-based communication recorder and said at least one communicator-based communication recorder is operative to record said communication in accordance with criteria pre-selected by authorized persons associated with said ones of said multiplicity of communicators.

20. A communications recording system according to claim 17 and wherein said at least one network-based communication recorder is actuated by a second input provided by said user of said communicator.

17. In a communications environment including a multiplicity of communicators in communication with a plurality of communications centers, a communications recording system comprising:

at least one network-based communication recorder operative to record communications involving ones of said multiplicity of communicators; and

at least one communicator-based communication recorder operative to record communications involving at least one of said multiplicity of communicators in response to a first input provided by a user of said communicator.