Network management system, arranging unit, network management method, and computer product
First Claim
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1. A network management system comprising:
- an electronic message generating unit that generates an electronic message indicating a status of a monitored unit that may generate a trouble in a network or based on a message transmitted from the monitored unit; and
an arranging unit that collects data for analyzing the trouble and analyzes the collected data, wherein the arranging unit analyzes the contents of an electronic message generated by the electronic message generating unit, determines a seriousness level of the trouble, and determines a destination of the electronic message according to the seriousness level and a date and time of the occurrence.
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Abstract
The network management system includes the electronic message generating unit that generates an electronic message from a status of a monitored unit which may generate a trouble; and the arranging unit that analyzes the contents of the electronic message generated by the electronic message generating unit, determines a seriousness level of the trouble, determines a destination of an electronic message according to the seriousness level and a time and date of an occurrence, adds causes and/or countermeasures of the trouble to the electronic message, and transmits the electronic message to the destination.
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Citations
18 Claims
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1. A network management system comprising:
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an electronic message generating unit that generates an electronic message indicating a status of a monitored unit that may generate a trouble in a network or based on a message transmitted from the monitored unit; and
an arranging unit that collects data for analyzing the trouble and analyzes the collected data,wherein the arranging unit analyzes the contents of an electronic message generated by the electronic message generating unit, determines a seriousness level of the trouble, and determines a destination of the electronic message according to the seriousness level and a date and time of the occurrence. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A network management system comprising:
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an electronic message generating unit that generates an electronic message indicating a status of a monitored unit that may generate a trouble in a network or based on a message transmitted from the monitored unit; and
an arranging unit that collects data for analyzing the trouble and analyzes the collected data,wherein the electronic message generating unit has a communication unit that is connected to one or both of a network to which the monitored unit is connected and a network that is used for monitoring. - View Dependent Claims (8, 9, 10, 11, 12, 13, 15, 16)
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14. An arranging unit comprising at least one from a group consisting of:
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a knowledge database for storing a cause, a countermeasure method, and a trouble analysis rule corresponding to the contents of a message of a trouble or an alarm informed from a monitored unit that may generate a trouble in a network;
a historical record database for storing a historical record of messages generated in the past from the monitored unit; and
an arrangement database recorded with a plurality of message destinations that are different depending on an occurrence time of the trouble or an alarm and the contents of the message.
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17. A network management method comprising:
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monitoring a status of a monitored unit that can fix generate a trouble in a network;
generating a first electronic message based on the monitored status of said monitored unit;
determining a seriousness level of the trouble by analyzing the contents of the first electronic message;
determining a destination of a second electronic message for informing about the trouble based on the determined seriousness level, time and date of occurrence of the trouble;
determining causes and/or countermeasures of the trouble;
creating the third electronic message that contains information that trouble has occurred, causes and/or countermeasures of the trouble; and
transmitting the third electronic message to the determined destination.
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18. A computer readable medium for storing instructions, which when executed on a computer, causes the computer to perform the steps of:
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monitoring a status of a monitored unit that can generate a trouble in a network;
generating a first electronic message based on the monitored status of said monitored unit;
determining a seriousness level of the trouble by analyzing the contents of the first electronic message;
determining a destination of a second electronic message for informing about the trouble based on the determined seriousness level, time and date of occurrence of the trouble;
determining causes and/or countermeasures of the trouble;
creating the third electronic message that contains information that trouble has occurred, causes and/or countermeasures of the trouble; and
transmitting the third electronic message to the determined destination.
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Specification