System and method of knowledge management

• US 20020169723A1
• Filed: 05/09/2002
• Published: 11/14/2002
• Est. Priority Date: 05/11/2001
• Status: Abandoned Application

• Current Assignee: MiTAC International Corporation (MiTAC Holdings Corp.)
• Original Assignee: MiTAC International Corporation (MiTAC Holdings Corp.)
• Inventors: Lin, Hui-Chuan
• Application Number:
  US10/140,870
• Publication Number:
  US 20020169723A1
• Time in Patent Office: Days
• US Class Current: 705/51
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A system and method for knowledge management is provided. It integrates information provided by different users into useful knowledge for an enterprise. The knowledge can be transferred via a network to the users who need it. It saves time for knowledge dissemination. The information is stored in a storage location through a “data mirror”, so as to save storage space and prevent data duplication.

Claims

1. A knowledge management system comprising a central knowledge management system for integrating information and providing information to a user, said central knowledge management system comprises:

a knowledge base, for providing a storage space for storing information, storing information input from an original knowledge maker to said storage space and generating a storage message;

a monitor base, for monitoring the activity of said central knowledge management system, and generating a monitoring message corresponding to the operation of said original knowledge maker;

a register, for processing registration of a user, and providing registration forms based on said monitoring message of the monitor base; and

a data management module, for managing the information stored in said storage space, and integrating the information of said knowledge base according to the monitoring message of said monitor base.

2. A knowledge management system according to claim 1 wherein original knowledge maker comprises an external user and an internal user.

3. A knowledge management system according to claim 2 wherein said external user comprises a general user and a vendor;

said internal user comprises an employee.

4. A knowledge management system according to claim 1 wherein said knowledge base comprises a library set up mechanism and an organization team up mechanism.

5. A knowledge management system according to claim 4 wherein said library set up mechanism provides the user with different virtual libraries according to different entities.

6. A knowledge management system according to claim 4 wherein said library set up mechanism provides different users with different knowledge contents based on a hierarchy relationship.

7. A knowledge management system according to claim 5 wherein said virtual libraries are chosen from a group comprising company libraries, department libraries, project libraries, personal libraries and topic libraries.

8. A knowledge management system according to claim 4 wherein said organization team up mechanism provides the user with different organizations according to different entities.

9. A knowledge management system according to claim 1 wherein information of said knowledge base is stored in a specific storage location through a manner of “

data mirror”

.

10. A knowledge management system according to claim 1 wherein said storage message of said knowledge base is a data code for preventing storage of duplicated same information.

11. A knowledge management system according to claim 9 wherein said specific storage location is a storage medium.

12. A knowledge management system according to claim 1 wherein said monitor base comprises a security control and an administration.

13. A knowledge management system according to claim 12 wherein said security control comprises two firewalls for protecting the central knowledge management system.

14. A knowledge management system according to claim 12 wherein said security control monitors and controls said register and said data management module of the central knowledge management system.

15. A knowledge management system according to claim 12 wherein said administration monitors any data being processed, and fully register the data process after the knowledge base being set up.

16. A knowledge management system according to claim 1 wherein said register provides interface for said original knowledge maker to register a plurality of virtual libraries.

17. A knowledge management system according to claim 1 wherein said data management module provides a search engine for inquiry on said central knowledge management system.

18. A knowledge management system according to claim 1 wherein said data management module manages a lifetime of information, which is set up in said central knowledge management system.

20. A method for managing knowledge according to claim 19 wherein said privilege of a knowledge base established by said first administrator is checked by said central knowledge management system.

21. A method for managing knowledge according to claim 19 wherein said first administrator has a highest privilege to modify information of said knowledge base.

22. A method for managing knowledge according to claim 19 wherein said privilege of the second administrator authorized by said first administrator is set up through a security control based on classifications of administrator.

23. A method for managing knowledge according to claim 19 wherein said privilege of the second administrator is set up according to hierarchy of organization and task analysis.

24. A method for managing knowledge according to claim 19 wherein said step of allowing said second administrator to set up a knowledge base further comprises steps of:

a) storing data in a specific storage location through a manner of “

data mirror”

; and

b) allowing user to fetch data stored in said storage location through a data code.

25. A method for managing knowledge according to claim 19 wherein said step of allowing a user to register and use said knowledge base further comprises steps of:

a) providing a registration form for the user to sign in;

b) checking the user'"'"'s privilege for the information through a security control; and

c) registering the registration result in an administration mechanism.

26. A method for managing knowledge according to claim 25 wherein said security control checks the user'"'"'s privilege according to user identification chosen from a group comprising employee, general user and vendor.

27. A method for managing knowledge according to claim 25 wherein said registration result comprises user name, the organization the user belongs to, the virtual libraries accessible and the maximum privilege the security control allowed.

28. A method for managing knowledge according to claim 19 wherein said step of allowing the user to access and search information comprises steps of:

a) setting data sharing privilege and confidential rating according to information contents by a data management module and an administration mechanism; and

b) controlling data access from said storage location by said data management module and said administration mechanism.

19. A method, based on a network, for managing knowledge through a central knowledge management system and finishing works of different levels, the method comprises steps of:

a) allowing a first administrator to establishing privilege to a knowledge base;

b) allowing said first administrator authorizing a second administrator to set up the knowledge base;

c) allowing said second administrator to set up a knowledge base on a storage location;

d) allowing a user to register and use said knowledge base; and

e) allowing the user to access and search the information stored in said knowledge base.