System and method for on-demand recording
First Claim
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1. A method for on-demand recording of information, the method comprising:
- establishing a connection to a communication device with an intermediary device;
dynamically storing information transmitted via the connection; and
saving all of the information of the connection at the conclusion of the connection if a triggering event occurs during the connection, wherein the saved information can be replayed on-demand.
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Abstract
Disclosed is a system and method for on-demand recording of telephone, computer, or video signals. Once a connection is established, the communication signals are sent through an intermediary device, which duplicates the signals. The signals are then stored in memory until a triggering event occurs during the connection. If the triggering event occurs, then the signals in memory are stored for playback. If the triggering event does not occur prior to the termination of the connection, the signals in memory are erased.
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Citations
21 Claims
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1. A method for on-demand recording of information, the method comprising:
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establishing a connection to a communication device with an intermediary device;
dynamically storing information transmitted via the connection; and
saving all of the information of the connection at the conclusion of the connection if a triggering event occurs during the connection, wherein the saved information can be replayed on-demand. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 15, 16, 17, 18, 19, 20)
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13. A method for on-demand recording of voice information, the method comprising:
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establishing a telephone call to a telephone with a private branch exchange (PBX) including a plurality of line cards;
dynamically duplicating the voice information of the telephone call at one of the plurality of line cards;
digitizing and packetizing the digitized voice information for transmission on a network;
transmitting the packetized voice information to a server connected to the PBX;
receiving a triggering event during the telephone call;
determining a conclusion of the telephone call; and
upon receipt of the triggering event and conclusion of the telephone call, saving the voice information of the entire telephone call on the server so that the saved voice information can be replayed on-demand.
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14. A system for on-demand recording of information, comprising:
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an intermediary device for establishing a connection for transfer of information to a communication device connected to the intermediary device;
a save initiator for initiating a save request during the connection; and
a receiver for receiving the save request, wherein, upon receipt of the save request, a server connected to the intermediary device will save all of the information of the connection at the conclusion of the connection.
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21. A system for on-demand recording of information comprising:
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a telecommunications terminal including a plurality of line cards for establishing a telephone call on a telephone connected to the telecommunications terminal;
a processing system for dynamically duplicating the voice information of the telephone call, digitizing the voice information, and packetizing the voice information for transmission on a packet network;
a data port for transmitting the packetized voice information to a server connected to the telecommunications terminal;
a save initiator for initiating a save request during the telephone call; and
a receiver for receiving the save request, wherein, upon receipt of the save request, the server will save all of the voice information of the telephone call at the conclusion of the telephone call.
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Specification