Performance management system
First Claim
1. A method of recording deliverables derived from an organization'"'"'s goals, comprising the steps of:
- separating each goal into a plurality of different levels of elemental components, with the different levels including a top level, a bottom level, and one or more intermediate levels, wherein the elemental components at each successively lower level provide a greater degree of specificity concerning the organizational activities required to achieve the goal than the elemental components at the preceding level, and wherein the elemental components at the bottom level comprise one or more sets of deliverables that represent specific organizational accomplishments that are required to achieve the organizational goal; and
recording relationships between elemental components at the different levels using a plurality of arrays to represent the relationships between the elemental components from those different levels, whereby the relationship between a deliverable and its associated organizational goal is represented by a combination of some or all of the arrays.
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Abstract
A computer-based performance management system that can be used as an adjunct to organizational consulting processes. Organizational goals are each separated into a plurality of different levels of elemental components, with the components at each successively lower level provide a greater degree of specificity concerning the organizational activities required to achieve the goal. The elemental components at the bottom level comprise deliverables that represent organizational accomplishments required to achieve the organizational goal. Relationships between elemental components at different levels are recorded using specification tables to represent those relationships. In this way, the relationship between a deliverable and its associated organizational goal is represented by a combination of some or all of the arrays. The system permits determination of individual roles for participants in the organization with these roles being represented by its associated deliverable, one or more specified skills, and a numerical value indicative of the amount of the participant'"'"'s time required to produce the deliverable. The system utilizes digitally based data storage to store data concerning the elemental components and actual organizational performance. The system also manages and stores fulfillment data that is used by the system to assist in managing organizational performance in a manner that will achieve the desired goals. The fulfillment data is managed using a buyer-seller transactional model that operates on action rules built from the elemental components recorded in the specification tables. The action rules define the relationships between elemental components using mathematical weightings to quantitatively define their relative importance to the organizational goals.
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Citations
19 Claims
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1. A method of recording deliverables derived from an organization'"'"'s goals, comprising the steps of:
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separating each goal into a plurality of different levels of elemental components, with the different levels including a top level, a bottom level, and one or more intermediate levels, wherein the elemental components at each successively lower level provide a greater degree of specificity concerning the organizational activities required to achieve the goal than the elemental components at the preceding level, and wherein the elemental components at the bottom level comprise one or more sets of deliverables that represent specific organizational accomplishments that are required to achieve the organizational goal; and
recording relationships between elemental components at the different levels using a plurality of arrays to represent the relationships between the elemental components from those different levels, whereby the relationship between a deliverable and its associated organizational goal is represented by a combination of some or all of the arrays. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method of determining individual roles for participants in an organization using predetermined organizational goals, comprising the steps of:
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identifying a set of deliverables required to achieve one or more organizational goals;
determining, for each of the deliverables, one or more individual roles for a participant within the organization; and
representing each individual role using its associated deliverable, one or more specified skills, and a numerical value indicative of the amount of the participant'"'"'s time required to produce the associated deliverable using the specified skill(s). - View Dependent Claims (8)
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9. A computer readable medium for use in providing a constructed definition of individual roles for participants within an organization, comprising:
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a digital data storage medium having a computer readable code stored thereon;
wherein said computer readable code is operable upon execution to process one or more elemental components from a group of such components that together represent an organizational goal of the organization;
wherein said computer readable code is further operable upon execution and in response to processing the one or more elemental components to provide a representation of an individual role for a participant within the organization, with the representation including one or more specified deliverables, one or more specified skills, and a numerical value indicative of the amount of the participant'"'"'s time required to produce the specified deliverable(s) using the specified skill(s).
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10. A computer readable medium for use in managing performance of an organization, comprising:
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a digital data storage medium having a computer readable code stored thereon;
a first set of data stored digitally on a data storage medium and having contained therein data concerning upper level and lower level elemental components of one or more organizational goals, wherein the upper level elemental components are represented within the first set of data as a combination of lower level elemental components, and wherein at least some of the elemental components comprise deliverables that represent organizational accomplishments that are required to achieve the organizational goals;
a second set of data stored digitally on a data storage medium and having contained therein data concerning actual performance of participants in the organization, with the second set of data including an identification of the deliverables that have been completed; and
a third set of data stored digitally on a data storage medium and having contained therein data concerning sequences of transactions that track completion of the deliverables and attainment of the organizational goals;
wherein the computer readable code is operable upon execution by a microprocessor to manage the third set of data based on data from the first and second sets of data. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19)
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Specification