Methods and apparatus for accessing and processing multimedia messages stored in a unified multimedia mailbox

• US 20020178000A1
• Filed: 05/22/2001
• Published: 11/28/2002
• Est. Priority Date: 05/22/2001
• Status: Active Grant

• Current Assignee: Unify Inc. (Atos SE)
• Original Assignee: Siemens Information And Communication Networks, Inc.
• Inventors: Aktas, Christoph A., Yates, John W., Meredith, Phillip C.
• Granted Patent: US 7,200,556 B2
• Time in Patent Office: Days
• US Class Current: 704/235
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/80 Responding to QoS
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/5335 Message type or catagory, e.g. priority, indication

Abstract

The invention provides the user of a unified messaging mailbox with efficient, intelligent, media and device sensitive methods and apparatus to access and process (e.g., read, listen, forward, and search) messages. The invention introduces media conversion capabilities to selectively treat multimedia messages and message attachments so that they can be efficiently handled by mobile devices like PDAs (Personal Digital Assistants), pagers, or phone devices (with or without a text display feature). Furthermore, the invention introduces message content analysis capabilities that will recognize linguistic relationships between messages regardless of the media type. The invention also describes the ability to present these linguistic relationships along with the standard messaging relationships (Message arrival time, subject, sender, etc.). Still further, the invention introduces a message referencing option that allows simpler message selection from certain devices.

Claims

1. A multimedia mailbox system, comprising:

a) a message store for storing multimedia messages; and

b) a plurality of data converters for converting messages in one medium to messages in another medium.

2. A system according to claim 1 wherein said plurality of data converters includes at least two selected from the group consisting of a text to speech converter, a speech to text converter, and a fax to text converter.

3. A system according to claim 1 further comprising means for linguistically based searching of multiple message types and for linguistically relating multiple messages of different type.

4. A system according to claim 1 further comprising means for assigning a reference number to each message.

5. A multimedia mailbox system, comprising:

a) a message store for storing multimedia messages; and

b) means for linguistically based searching of multiple message types and for linguistically relating multiple messages of different type.

6. A system according to claim 5 further comprising means for assigning a reference number to each message.

7. A multimedia mailbox system, comprising:

a) a message store for storing multimedia messages;

b) a plurality of data converters for converting messages in one medium to messages in another medium;

c) means for linguistically based searching of multiple message types and for linguistically relating multiple messages of different type and

d) means for assigning a reference number to each message.

8. A system according to claim 7 wherein said plurality of data converters includes at least two selected from the group consisting of a text to speech converter, a speech to text converter, and a fax to text converter.

9. A method for managing a multimedia mailbox, comprising the steps of:

a) storing messages of different types in a single mailbox; and

b) automatically converting messages from one medium to another.

10. A method according to claim 9 wherein said step of converting includes at least two selected from the group consisting of converting text to speech, converting speech to text, and converting fax to text.

11. A method according to claim 9 further comprising the step of linguistically searching multiple message types and linguistically relating multiple messages of different type.

12. A method according to claim 9 further comprising the step of assigning a reference number to each message.

14. A method according to claim 13 further comprising the step of assigning a reference number to each message.

16. A method according to claim 15 wherein said step of converting includes at least two selected from the group consisting of converting text to speech, converting speech to text, and converting fax to text.

13. A method for managing a multimedia mailbox, comprising the steps of:

a) storing messages of different types in a single mailbox; and

b) linguistically searching multiple message types and linguistically relating multiple messages of different type.

15. A method for managing a multimedia mailbox, comprising the steps of:

a) storing messages of different types in a single mailbox;

b) automatically converting messages from one medium to another;

c) linguistically searching multiple message types and linguistically relating multiple messages of different type; and

d) assigning a reference number to each message. converting includes at least two selected from the group consisting of converting text to speech, converting speech to text, and converting fax to text.