Business method of providing a channel for delivering and distributing events based on a subscription model for service providers to enhance sales opportunities
First Claim
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1. A system utilizing an event matching system for service providers based on an unexpected change in a schedule of service or event, said system comprising:
- a window of opportunity event generator, said generator identifying said unexpected change in schedule of service or event, a distribution channel analyzer, said analyzer analyzing an event, as identified by said window of opportunity event generator system, based on data and rules, an event matcher, said matcher receiving an analyzed event from said distribution channel analyzer and integrating information from an external database to select a service provider for said event, and an accounting manager, said manager providing an accounting functionality for the service provider by analyzing events as obtained from said event matcher.
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Abstract
Sales associated with service providers are increased using an opportunistic approach based on an unexpected change in a schedule or services (time, location). Windows of opportunity (time, physical location) are automatically identified, and once such a window of opportunity is detected, the people affected directly from the change of a schedule are identified. This information is then used by service providers to act quickly in order to enhance sales. Both service providers and consumers setup a personalized profile in a database, and the system uses a matching process to match related service providers to the consumers'"'"' preferences.
22 Citations
27 Claims
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1. A system utilizing an event matching system for service providers based on an unexpected change in a schedule of service or event, said system comprising:
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a window of opportunity event generator, said generator identifying said unexpected change in schedule of service or event, a distribution channel analyzer, said analyzer analyzing an event, as identified by said window of opportunity event generator system, based on data and rules, an event matcher, said matcher receiving an analyzed event from said distribution channel analyzer and integrating information from an external database to select a service provider for said event, and an accounting manager, said manager providing an accounting functionality for the service provider by analyzing events as obtained from said event matcher. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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14. A system that utilizes an event matching system for service providers based on an unexpected change in a schedule of service or event, said system comprising:
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a window of opportunity event generator, said generator identifying said unexpected change in schedule of service or event, a distribution channel analyzer, said analyzer used to analyze an event, as identified by said window of opportunity event generator system, based on data and rules, a service provider profile database, said database containing informational data of said service providers, an event database, said database used for storing data of said events, a channel rules database containing rules to be applied to particular channels, an event matcher, said matcher receiving analyzed event from said distribution channel analyzer and integrating information from an external database to select a service provider for said event.
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15. An e-commerce method for enhancing sales of service providers, said service providers in communication across networks and available to provide one or more specific services through directed sales to selected customers, said method comprising:
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detecting one or more opportunities for sales based on a unexpected change in schedule of a service or an event, analyzing said opportunity using a set of data and rules, said data and rules stored locally or remotely in computer storage, matching said analyzed opportunity with integrated information from a subscriber profile database to select one or more of said service providers, notifying said selected service provider of said opportunity for sales, and providing an accounting functionality for said service provider by analyzing events and transactions of actual sales.
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27. An article of manufacture comprising a computer program product, said computer program product comprising a computer usable medium having computer readable program code:
said computer readable program code embodying a method comprising the steps of;
detecting one or more opportunities for sales based on a unexpected change in schedule of service or event, analyzing said opportunity using a set of data and rules, matching said analyzed opportunity with integrated information from a service provider profile database to select a service provider, notifying said selected service provider of said opportunity for sales, and providing an accounting functionality for said service provider by analyzing said events and transactions.
Specification
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Current AssigneeInternational Business Machines Corporation
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Original AssigneeInternational Business Machines Corporation
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InventorsKraft, Reiner, Ruvolo, Joann
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Granted Patent
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Time in Patent OfficeDays
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Field of Search
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US Class Current705/10
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CPC Class CodesG06Q 10/109 Time management, e.g. calen...G06Q 30/02 Marketing; Price estimation...G06Q 30/0201 Market modelling; Market an...G06Q 30/0205 Location or geographical co...
