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Control interface for linking a computer supported telephony application with a PBX switch utilizing CSTA protocols

  • US 20020186830A1
  • Filed: 05/23/2001
  • Published: 12/12/2002
  • Est. Priority Date: 05/23/2001
  • Status: Active Grant
First Claim
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1. A control interface for linking a computer supported telephony application with a PBX switch utilizing CSTA protocols, said control interface comprising:

  • (a) a computing platform coupled to the PBX switch;

    (b) a computer supported telephony application running on said computing platform; and

    (c) component based interface objects running on said computing platform, said component based interface objects defining properties, methods, and events, said properties, methods and events being mapped to control substantially every event and service of said PBX switch, wherein said computer supported telephony application controls substantially every event and service of said PBX switch via said component based interface objects.

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