Method and apparatus for service management, delegation and personalization

• US 20020187750A1
• Filed: 06/11/2002
• Published: 12/12/2002
• Est. Priority Date: 06/12/2001
• Status: Abandoned Application

• Current Assignee: Kalyan Sankar Majumdar
• Original Assignee: Kalyan Sankar Majumdar
• Inventors: Majumdar, Kalyan Sankar
• Application Number:
  US10/167,798
• Publication Number:
  US 20020187750A1
• Time in Patent Office: Days
• US Class Current: 455/41.1
• CPC Class Codes: G06N 5/043 Distributed expert systems; Blackboards
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

The invention is a computing system that intermediates between an individual and an array of external services and resources and enables computing devices to be selectively delegated responsibility for managing these services based upon owners'"'"' interests and preferences. Rules are applied to determine which service offerings on the web or from nearby communications enabled devices are of interest and service access is initiated based upon the recipient'"'"'s prevailing needs and priorities. The software filters unsolicited messages and advertisements and responds to requests of interest from service providers. It also coordinates transactions with multiple service providers as well as local resources on the device to facilitate electronic commerce transactions and deliver value added services. This software paradigm allows computing devices greater latitude in taking decisions within specified ground rules and user preferences. This invention can be used in mobile wireless computing devices as well as on desktop, technical, professional and enterprise computing environments.

Claims

1. Method and apparatus for delegating interaction with, management of and access to services and resources available, offered, provided or controlled by electronic means to a mobile and/or stationary computing device with plurality of wireless and/or wired connectivity and communications capability, whereby the computing device intermediates between a plurality of devices and/or software applications providing said services and resources and the recipient of said services or user of said resources.

2. The computing system of claim 1, further containing needs, priorities, preferences and interests of at least one individual and possessing a capability to receive and respond to requests for this information from service providers.

3. The computing system of claim 1, further providing a means for specifying a plurality of levels of delegated responsibility for different service provider devices or software applications.

4. The computing system of claim 1, further containing rules of behavior for said computing device to interact with a plurality of classes of service providers and services.

5. The computing system of claim 1, further defining boundaries within which freedom to make decisions and take actions is permitted and beyond which said freedom is limited for said computing device.

6. The computing system of claim 1, further providing a means for establishing a community of the independent devices and service providers.

7. The computing system of claim 1, further providing a means of coordinating services of a plurality of said service provider devices or software applications to produce a composite service of added value.

8. The computing system of claim 1, further providing a capability for devices to register a request to use services of other devices and service providers.

9. The computing system of claim 1, further providing a means for establishing an anchor, subject or recipient of services from devices and service providers.

10. The computing system of claim 1, further providing a simplified method for establishing generic behaviors, choices or preferences from examples of prior transactions.

11. The computing system of claim 1, further providing a capability to interpret said needs, priorities, preferences and interests and intermediating between a plurality of service provider devices and applications and the recipient of services in accordance with said delegated responsibilities and rules of behavior.

12. The computing system of claim 1, further possessing a capability to construct an anticipated series of desired services to be fulfilled when appropriate service providers become available.

13. The computing system of claim 1, further possessing a capability to construct an anticipated series of desired services to be fulfilled when appropriate service providers become available.

14. The computing system of claim 1, further providing a capability to act as a representative or surrogate of the service recipient in order to minimize human intervention and human action in interaction with devices and service providers without compromising beneficial opportunities.

15. The computing system of claim 1, further providing a method for distributing its operational capabilities to at least one other computing device in order to avoid limitations of storage, memory or computing capacity of one computing device and operating cooperatively with distributed computing elements among a plurality of computing devices as well as locally executing downloaded computing elements.

16. The computing system of claim 1, further providing a method for distributing storage of secure or confidential information among a plurality of secure repositories and transparently accessing said repositories to use said information in a secure manner.

17. The computing system of claim 16, further providing a method of issuing an encrypted digital key for one time use by a service provider to access a secure resource authorized by the said device in connection with a transaction with said service provider.

18. The computing system of claim 1, further providing a method for monitoring and delivering patient care, medication and life support in a medical environment based upon prescribed therapies of one or more attending medical professional, and rules and procedures of fundamental medical practices.

19. The computing system of claim 1, further providing software applications for remote control via the user interface of the computing device to operate devices and equipment such as domestic appliances, home entertainment, security and the like that are encountered, come within radio frequency proximity and establish ephemeral communications using personal area networking technologies such as Bluetooth as the computing device transitions through different environments.