Method for delivering a technical framework
First Claim
1. A method for designing an enterprise service delivery technical framework for a customer comprising the steps of:
- identifying a solution scope specific to an information technology environment of the customer;
inventorying existing information technology components of the customer that are within the solution scope;
mapping the existing information technology components of the customer to architectural building blocks of a predetermined enterprise service delivery technical model;
identifying which architectural building blocks of the predetermined enterprise service delivery technical model are required to deliver services in accordance with the solution scope; and
mapping the inventoried existing information technology components that were mapped to the architectural building blocks of the predetermined enterprise service delivery technical model to the architectural building blocks of the predetermined enterprise service delivery technical model that were identified as required to deliver services in accordance with the solution scope resulting in a list of design objects and relationships between the design objects that will deliver the services in accordance with the solution scope.
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Accused Products
Abstract
An Enterprise Service Delivery Technical Architecture includes a Technical Model, and a Technical Delivery Framework, and is designed to facilitate the development of complete enterprise service management solutions. The use of the Enterprise Service Delivery Technical Architecture as the framework for an enterprise systems management technical solution results in solution designs created to be independent of the technology platform being managed with a view that meets the overall business requirements that span the technology platforms within a business environment. An information technology infrastructure already in place for a customer is analyzed and broken down to its very lowest level building blocks. Then the building blocks within the model of the technical architecture are mapped with the building blocks of the customer'"'"'s information technology infrastructure to determine which of the building blocks of the model are to be used for the customer'"'"'s information technology operation. A technical delivery framework is then established specific to a customer.
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Citations
23 Claims
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1. A method for designing an enterprise service delivery technical framework for a customer comprising the steps of:
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identifying a solution scope specific to an information technology environment of the customer;
inventorying existing information technology components of the customer that are within the solution scope;
mapping the existing information technology components of the customer to architectural building blocks of a predetermined enterprise service delivery technical model;
identifying which architectural building blocks of the predetermined enterprise service delivery technical model are required to deliver services in accordance with the solution scope; and
mapping the inventoried existing information technology components that were mapped to the architectural building blocks of the predetermined enterprise service delivery technical model to the architectural building blocks of the predetermined enterprise service delivery technical model that were identified as required to deliver services in accordance with the solution scope resulting in a list of design objects and relationships between the design objects that will deliver the services in accordance with the solution scope. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 17, 18, 19, 20, 21, 22)
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16. A computer program product adaptable for storage on a computer readable medium, the computer program product operable for designing an enterprise service delivery technical framework for a customer comprising the program steps of:
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identifying a solution scope specific to an information technology environment of the customer;
inventorying existing information technology components of the customer that are within the solution scope;
mapping the existing information technology components of the customer to architectural building blocks of a predetermined enterprise service delivery technical model;
identifying which architectural building blocks of the predetermined enterprise service delivery technical model are required to deliver services in accordance with the solution scope; and
mapping the inventoried existing information technology components that were mapped to the architectural building blocks of the predetermined enterprise service delivery technical model to the architectural building blocks of the predetermined enterprise service delivery technical model that were identified as required to deliver services in accordance with the solution scope resulting in a list of design objects and relationships between the design objects that will deliver the services in accordance with the solution scope.
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23. A data processing system comprising:
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a processor;
an input device;
an output device;
a memory unit; and
a bus system for coupling the processor to the input device, output device, and memory unit, the processor further comprising;
circuitry for identifying a solution scope specific to an information technology environment of the customer;
circuitry for inventorying existing information technology components of the customer that are within the solution scope;
circuitry for mapping the existing information technology components of the customer to architectural building blocks of a predetermined enterprise service delivery technical model;
circuitry for identifying which architectural building blocks of the predetermined enterprise service delivery technical model are required to deliver services in accordance with the solution scope; and
circuitry for mapping the inventoried existing information technology components that were mapped to the architectural building blocks of the predetermined enterprise service delivery technical model to the architectural building blocks of the predetermined enterprise service delivery technical model that were identified as required to deliver services in accordance with the solution scope resulting in a list of design objects and relationships between the design objects that will deliver the services in accordance with the solution scope.
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Specification