Management and control of online merchandising

• US 20020188527A1
• Filed: 05/23/2002
• Published: 12/12/2002
• Est. Priority Date: 05/23/2001
• Status: Abandoned Application

• Current Assignee: Aktinet Incorporated
• Original Assignee: Aktinet Incorporated
• Inventors: Highland, Carl L., Dillard, Becket S.
• Application Number:
  US10/155,907
• Publication Number:
  US 20020188527A1
• Time in Patent Office: Days
• US Class Current: 705/27
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]

Abstract

The present invention is directed to a system and method for managing online merchandising. In one embodiment, a hierarchical management system enables managers to define an online merchandising offer, and to establish rules regarding the offer. The manager then authorizes an operator who develops the online offer content using the offer management system. The completed offer cannot be posted online until predefined checks ensure the offer content conforms to the manager defined rules. Preferably, the online content is inserted into a Web page using a dynamic node that links to the offer management system, enabling the manager to exert real-time control of the offer content. In another embodiment, an existing Web site is enabled to include such online offers, by inserting a plurality of dynamic nodes into the Web page, such that when not actively displaying offer content, the dynamic nodes are minimized in size and not apparent to a user.

Claims

1. A method for managing online offers in a networked environment, comprising the steps of:

(a) using an offer management tool to establish rules relating to at least one online offer, said rules defining for said at least one offer, at least one of;

(i) a term;

(ii) a subject;

(iii) a location; and

(iv) a duration;

(b) employing the offer management tool to generate online offer content for said at least one online offer, without requiring programming knowledge by an operator of the offer management tool;

(c) using the offer management tool to enable a determination of whether the online offer content conforms to the rules; and

if so,

(d) using the offer management tool to post the at least one online offer to the networked environment in accord with the rules, to make said at least one offer available for access by others.

2. The method of claim 1, wherein said at least one online offer comprises an offer for a sale of goods.

3. The method of claim 1, wherein said at least one online offer comprises a redeemable coupon.

4. The method of claim 1, wherein said at least one online offer comprises a rebate.

5. The method of claim 1, wherein said at least one online offer comprises a contest.

6. The method of claim 1, wherein said at least one online offer comprises an incentive designed to induce a person accessing said at least one offer, to a specific call-to-action.

7. The method of claim 1, wherein said at least one online offer comprises an incentive designed to induce a person accessing said at least one offer, to a specific call-to-purchase.

8. The method of claim 1, wherein the rules further comprise parameters defining said at least one online offer, said parameters including at least one of:

(a) a time period for which said at least one online offer is to be available for access;

(b) a target audience to which said at least one online offer is to be directed;

(c) an online location to which said at least one online offer is to be posted;

(d) a specific good to which said at least one online offer is directed;

(e) a specific service to which said at least one online offer is directed;

(f) a dollar value associated with said at least one online offer;

(g) a percentage associated with said at least one online offer; and

(h) a size with which said at least one online offer is to be displayed.

9. The method of claim 1, wherein an administrator employs the offer management tool to define the rules.

10. The method of claim 9, wherein an operator, who is authorized by the administrator, uses the offer management tool to generate the content for said at least one online offer.

11. The method of claim 10, wherein the administrator and the operator are employed by different entities.

12. The method of claim 10, wherein the administrator is a retailer and the operator is a manufacturer of goods associated with said at least one online offer.

13. The method of claim 10, wherein the administrator is a retailer and the operator is a reseller of goods associated with said at least one online offer.

14. The method of claim 1, wherein the offer management tool employs a plurality of hierarchical security levels to determine functions performed by a person who is using it, based on rights associated with a security level of said person.

15. The method of claim 1, wherein the step of enabling the offer management tool to determine if the online offer content conforms to the rules comprises the step of enabling the offer management tool to automatically distribute said at least one online offer to specific individuals whose approval is required before said at least one online offer is posted to the networked environment.

16. The method of claim 1, wherein the step of posting said at least one online offer to the networked environment comprises the step of the offer management tool inserting said at least one online offer into a dynamic node disposed at an online location to which said at least one online offer is to be posted.

17. The method of claim 1, wherein the rules are established at a central location, and the content is generated at a plurality of geographically disparate locations.

18. The method of claim 1, further comprising the step of using the offer management tool to insert a plurality of dynamic nodes throughout the networked environment.

19. The method of claim 1, further comprising the step of enabling the offer management tool to track activity by others who are accessing said at least one online that has been posted.

20. The method of claim 19, wherein the activity that is tracked comprises at least one of hits, redemptions, purchases, and requests for information.

21. The method of claim 1, further comprising the step of authorizing at least one operator to use the offer management tool in regard to said at least one online offer.

22. The method of claim 21, wherein the step of employing the offer management tool to generate online offer content comprises the steps of:

(a) enabling each authorized operator to use the offer management tool to define each access point in the networked environment where an online offer is to be displayed;

(b) enabling each authorized operator to use the offer management tool to determine if a dynamic node exists at any access point that was defined;

(c) enabling each authorized operator to use the offer management tool to insert a dynamic node at any access point that was defined, if no dynamic node exists there; and

(d) enabling each authorized operator to use the offer management tool to define activation and deactivation parameters that control a display of said at least one online offer at any access point that was defined.

23. The method of claim 22, wherein the activation and deactivation parameters comprise at least one of:

(a) alternating a display of a plurality of different online offers at an access point according to a defined schedule;

(b) displaying an online offer at the defined location according to a profile of a person accessing the access point;

(c) displaying an online offer at the defined location until a predefined number of hits has been achieved; and

(d) displaying an online offer at the defined location according to a predefined schedule.

24. The method of claim 23, wherein the activation and deactivation parameters comprise minimizing a size of a dynamic node at the predefined location when no online offer is to be displayed, such that an empty frame is not perceptible to a person accessing the access point in the networked environment.

26. The article of manufacture of claim 25, wherein the plurality of machine instructions, when executed by a processor, further cause the processor to employ a plurality of hierarchical security levels to determine functions performed by a person who is using it, based on rights associated with a security level of said person.

27. The article of manufacture of claim 25, wherein the plurality of machine instructions, when executed by a processor, further cause the processor to enable a plurality of dynamic nodes to be inserted throughout the networked environment.

28. The article of manufacture of claim 25, wherein the plurality of machine instructions, when executed by a processor, further cause the processor:

(a) enable each authorized operator to define each access point in the networked environment where an online offer is to be displayed;

(b) determine if a dynamic node exists at the defined location;

(c) insert a dynamic node at any access point that was defined, if no dynamic node exists there; and

(d) enabling each authorized operator to define activation and deactivation parameters that control a display of said at least one online offer at any access point that was defined.

30. The system of claim 29, wherein the machine instructions, when executed by a processor, further implement a plurality of functions, as follows:

(a) enabling each authorized operator to define each access point in the networked environment where an online offer is to be displayed;

(b) determining if a dynamic node exists at any access point that was defined;

(c) inserting a dynamic node at any access point that was defined, if no dynamic node exists there; and

(d) enabling each authorized operator to define activation and deactivation parameters that control a display of said at least one online offer at any access point that was defined.

31. The system of claim 29, wherein the machine instructions, when executed by a processor, further implement the function of employing a plurality of hierarchical security levels to determine functions performed by a person who is using it, based on rights associated with a security level of said person.

25. An article of manufacture adapted for use with a processor, comprising:

(a) a memory medium; and

(b) a plurality of machine instructions, which are stored on the memory medium, said plurality of machine instructions when executed by a processor, causing the processor to;

(i) enable a user to at establish rules relating to at least one online offer, said rules defining for said at least one offer, at least one of a term of the offer, a subject of the offer, a location of the offer and a duration of the offer;

(ii) enable a user to generate online offer content for said at least one online offer, without requiring programming knowledge;

(iii) determine if the online offer content is consistent with the rules established for the at least one online offer; and

(v) post the at least one online offer to the networked environment in accord with the rules, to make said at least one offer available for access by others.

29. A system for managing online offers available to others in a networked environment, comprising:

(a) a memory in which a plurality of machine instructions are stored;

(b) a display; and

(c) a processor that is coupled to the display and to the memory to access the machine instructions, said processor executing said machine instructions to implement a plurality of functions, including;

(i) enabling a user to at establish rules relating to at least one online offer, said rules defining for said at least one offer, at least one of a term of the offer, a subject of the offer, a location of the offer and a duration of the offer;

(ii) enabling a user to generate online offer content for said at least one online offer, without requiring programming knowledge;

(iii) determining if the online offer content is consistent with the rules established for the at least one online offer; and

(v) posting the at least one online offer to the networked environment in accord with the rules, to make said at least one offer available for access by others.

32. A method for introducing an online offer into a networked environment, for access by others, comprising the steps of:

(a) determining a specific location in the networked environment where the online offer is to be accessible by others;

(b) using an offer management tool to generate the online offer;

(c) inserting a dynamic node at the specific location, such that the dynamic node is linked to the online offer through the offer management tool;

(d) using the offer management tool to define activation and deactivation parameters that control access of the online offer at the specific location; and

(e) using the offer management tool for introducing the online offer at the specific location and making it accessible by others, according to the defined activation and deactivation parameters.

33. The method of claim 32, further comprising the step of using the offer management tool to track activity relating to access of the online offer by others.

34. The method of claim 32, wherein the activity tracked comprises at least one of hits, redemptions, purchases, and requests for information.

35. The method of claim 32 wherein the online offer comprises at least one of an offer for a sale of goods, a redeemable coupon, a rebate, a contest, an incentive designed to induce a person to carry out a specific call-to-action, and an incentive designed to induce a person to carry out a specific call-to-purchase.

36. The method of claim 32, further comprising the step of using the offer management tool to control access to the dynamic node for purposes of effecting the online offer linked to the dynamic node, such that only authorized operators are able to modify the online offer linked to the dynamic node, while all other persons are only able to access the online offer linked to the dynamic node, but without modifying the online offer.

37. The method of claim 36, wherein the step of using the offer management tool to control access to the online offer using the offer management tool comprises the steps of:

(a) enabling an administrator to authorize at least one operator to access the offer management tool for use with the online offer; and

(b) enabling each operator authorized to access the online offer to use the offer management tool to generate content for the online offer.

38. The method of claim 37, further comprising the step of enabling the administrator to establish rules relating to the online offer.

39. The method of claim 38, further comprising the step of determining if the content is consistent with the rules established by the administrator.

40. The method of claim 38, wherein the rules comprise parameters defining the online offer, said parameters including at least one of:

(a) a duration for which the online offer is to be accessible by others online;

(b) a target audience to which the online offer is directed;

(c) the specific online location to which the online offer is to be posted;

(d) a specific good to which the online offer is directed;

(e) a specific service to which the online offer is directed;

(f) a dollar value associated with the online offer;

(g) a percentage associated with the online offer; and

(h) a size with which the online offer is to be displayed.

41. The method of claim 32, further comprising the step of linking the dynamic node to a shopping cart purchasing function associated with the specific location, such that someone accessing the online offer and desiring to make a purchase related to the online offer is linked to the shopping cart purchasing function to consummate the purchase.

42. The method of claim 32, further comprising the step of linking the dynamic node to an inventory system associated with the specific location, such that when a purchase of a quantity of an item related to the online offer is made, the quantity of the item purchased is deducted from an inventory of the item by the inventory system.

43. An article of manufacture adapted for use with a processor, comprising:

(a) a memory medium; and

(b) a plurality of machine instructions, which are stored on the memory medium, said plurality of machine instructions when executed by a processor, causing the processor to;

(i) enable a specific location in the networked environment where an online offer is to be accessible by others to be identified;

(ii) enable a user to generate the online offer content using an offer management tool;

(iii) enable a dynamic node to be inserted at the specific location, such that the dynamic node is linked to the offer management tool;

(iv) enable activation and deactivation parameters that control access of the online offer at the specific location to be defined; and

(v) introduce the online offer at the specific location and making it accessible by others, according to the defined activation and deactivation parameters.

44. The article of manufacture of claim 43, wherein the plurality of machine instructions, when executed by a processor, further causing the processor to track activity relating to the online offer using the offer management tool, wherein the activity tracked comprises at least one of hits, redemptions, purchases, and requests for information.

45. The article of manufacture of claim 43, wherein the plurality of machine instructions, when executed by a processor, further causing the processor to enable access to the online offer to be controlled, such that only authorized operators are able to modify the online offer linked to the dynamic node, while all other persons are only able to access the online offer linked to the dynamic node, but without modifying the online offer.

47. The system of claim 46, wherein the plurality of machine instructions, when executed by a processor, further cause the processor to enable access to the online offer to be controlled, such that only authorized operators are able to modify the online offer linked to the dynamic node, while all other persons are only able to access the online offer linked to the dynamic node, but without modifying the online offer.

49. The method of claim 48, further comprising the step of integrating each dynamic node with an inventory system associated with the access point, thereby enabling data maintained by the inventory system to be updated if acceptance by a person of the online offer affects the data maintained by the inventory system.

50. The method of claim 48, further comprising the step of defining a content for the online offer linked to a dynamic node, so that the content matches a style associated with specific access point at which the dynamic node is inserted.

51. The method of claim 48, further comprising the step of configuring each dynamic node so that when no online offer is selectively linked to that dynamic node, the dynamic node is substantially imperceptible.

52. The method of claim 48, wherein only authorized individuals are able to use the offer management tool to make changes to content of any online offer linked to a dynamic node.

46. A system for managing online merchandising offers available to users in a networked environment, comprising:

(a) a memory in which a plurality of machine instructions defining the parent application are stored;

(b) a display; and

(c) a processor that is coupled to the memory to access the machine instructions and to the display, said processor executing said machine instructions which thereby cause the processor to;

(i) enable a specific location in the networked environment where an online offer is to be accessible by others to be identified;

(ii) enable a user to generate the online offer content using an offer management tool;

(iii) enable a dynamic node to be inserted at the specific location, such that the dynamic node is linked to the offer management tool;

(iv) enable activation and deactivation parameters that control access of the online offer at the specific location to be defined; and

(v) introduce the online offer at the specific location and making it accessible by others, according to the defined activation and deactivation parameters.

48. A method for enabling access points accessed over a network to include online offers that are dynamically managed by an offer management tool, comprising the steps of:

(a) identifying each specific access point where an online offer is to be made accessible to others over the network;

(b) for each specific access point that is identified, inserting a dynamic node at the specific access point, said dynamic node being dynamically linkable with an online offer using the offer management tool; and

(c) linking specific online offers to selected corresponding specific dynamic nodes with the offer management tool, so that the online offers can be accessed by others over the network.

53. An article of manufacture adapted for use with a processor, comprising:

(a) a memory medium; and

(b) a plurality of machine instructions, which are stored on the memory medium, said plurality of machine instructions when executed by a processor, causing the processor to;

(i) enable each specific access point where an online offer is to be made accessible to others over a network to be identified;

(ii) for each specific access point that is identified, enable a dynamic node to be inserted at the specific access point, said dynamic node being dynamically linkable with an online offer using an offer management tool; and

(iii) link specific online offers to selected corresponding specific dynamic nodes with the offer management tool, so that the online offers can be accessed by others over the network.

54. The article of manufacture of claim 53, wherein the plurality of machine instructions, when executed by a processor, further causing the processor to enable each dynamic node to be configured so that when no online offer is displayed by a dynamic node, that dynamic node is substantially imperceptible.

55. The article of manufacture of claim 53, wherein the plurality of machine instructions, when executed by a processor, further causing the processor to enable only authorized individuals to make changes to content of any online offer linked to a dynamic node.

57. The system of claim 56, wherein the machine instructions, when executed by a processor, enable only authorized individuals to make changes to content of any online offer linked to a dynamic node.

59. The method of claim 58, further comprising the step of transmitting online offer that was selected to a specific individual for approval prior to linking said online offer to the dynamic node at the specific location.

60. The method of claim 58, further comprising the step of linking the dynamic node to a shopping cart purchasing function associated with the specific location, such that someone making a purchase of an item in response to the online offer is linked to the shopping cart purchasing function, to consummate the purchase.

61. The method of claim 58, further comprising the step of linking the dynamic node to an inventory system associated with the specific location, such that changes are automatically made to inventory data maintained by the inventory system, as a result of a person interacting with the online offer.

56. A system for enabling online merchandising offers managed by a dynamic offer management tool to be incorporated into a Web site, comprising:

(a) a memory in which a plurality of machine instructions defining the parent application are stored;

(b) a display; and

(c) a processor that is coupled to the memory to access the machine instructions and to the display, said processor executing said machine instructions and thereby implementing a plurality of functions, as follows;

(i) enabling each specific access point where an online offer is to be made accessible to others over the network to be identified;

(ii) for each specific access point that is identified, inserting a dynamic node at the specific access point, said dynamic node being dynamically linkable with an online offer using the offer management tool; and

(iii) linking specific online offers to selected corresponding specific dynamic nodes with the offer management tool, so that the online offers can be accessed by others over the network.

58. A method for enabling an authorized person to introduce an online offer at a specific location in a networked environment, comprising the steps of:

(a) selecting an online offer to be accessed by others over the networked environment;

(b) determining the specific location in the networked environment where the online offer that was selected is to be introduced;

(c) determining if a dynamic node exists at the specific location, said dynamic node being linkable to the online offer through an offer management tool, and if not, generating said dynamic node at the specific location;

(d) determining if an existing online offer is linked to the dynamic node at the specific location, and if so, performing one of the following steps;

(i) determining if the existing online offer is to be deactivated; and

(ii) determining if access to the existing online offer is to alternate with access to the online offer that was selected, according to defined parameters;

(e) determining if the online offer that was selected will fit at the specific location, and if not, configuring the online offer that was selected to fit at the specific location with the offer management tool;

(f) using the offer management tool to define activation and deactivation parameters that will control access by others of the online offer that was selected, when inserted at the specific location; and

(e) linking the online offer that was selected to the dynamic node at the specific location, such that said online offer will be accessible by others according to the defined activation and deactivation parameters.

62. An article of manufacture adapted for use with a processor, comprising:

(a) a memory medium; and

(b) a plurality of machine instructions, which are stored on the memory medium, said plurality of machine instructions when executed by a processor, cause the processor to;

(i) enable an online offer to be accessed by others over the networked environment to be selected;

(ii) enable the specific location in the networked environment where the online offer that was selected is to be introduced to be determined;

(iii) determine if a dynamic node exists at the specific location, said dynamic node being linkable to the online offer that was selected, and if not, generating said dynamic node at the specific location;

(iv) determine if an existing online offer is being displayed by the dynamic node at the specific location, and if so, determining if access to the existing online offer is to be deactivated;

or if access to the existing online offer is to alternated with access to online offer that was selected, such alternating access being controlled according to a defined parameter;

(v) determine if the online offer that was selected will fit at the specific location, and if not, configuring the online offer that was selected to fit at the specific location;

(vi) enable activation and deactivation parameters to be defined, said activation and deactivation parameters controlling access by others of the online offer that was selected at the specific location; and

(vi) link the online offer that was selected to the dynamic node at the specific location, such that said online offer will be accessible by others according to the defined activation and deactivation parameters.

63. A system for enabling an authorized user to include an online offer at a specific location in a networked environment, comprising:

(a) a memory in which a plurality of machine instructions defining the parent application are stored;

(b) a display; and

(c) a processor that is coupled to the memory to access the machine instructions and to the display, said processor executing said machine instructions and thereby implementing a plurality of functions, as follows;

(i) enabling an online offer to be accessed by others over the networked environment to be selected;

(ii) enabling the specific location in the networked environment where the online offer that was selected is to be introduced to be determined;

(iii) determining if a dynamic node exists at the specific location, said dynamic node being linkable to the online offer that was selected, and if not, generating said dynamic node at the specific location;

(iv) determining if an existing online offer is being displayed by the dynamic node at the specific location, and if so, determining if access to the existing online offer is to be deactivated;

or if access to the existing online offer is to alternated with access to online offer that was selected, such alternating access being controlled according to a defined parameter;

(v) determining if the online offer that was selected will fit at the specific location, and if not, configuring the online offer that was selected to fit at the specific location;

(vi) enabling activation and deactivation parameters to be defined, said activation and deactivation parameters controlling access by others of the online offer that was selected at the specific location; and

(vi) linking the online offer that was selected to the dynamic node at the specific location, such that said online offer will be accessible by others according to the defined activation and deactivation parameters.

64. A method managing a plurality of online offers using an integrated offer management tool, comprising the steps of:

(a) inserting a plurality of dynamic nodes into an online network, such that each dynamic node is inserted into a specific network location defined by the offer management tool;

(b) making online offer content available to the offer management tool; and

(c) using the offer management tool to control the display of the online offer content at any of the dynamic nodes inserted into the network.

65. The method of claim 64, wherein the step of inserting a plurality of dynamic nodes into an online network comprises the step of inserting code to each network location defined by the offer management tool that links each dynamic node to the offer management tool.

66. The method of claim 64, wherein the step of inserting a plurality of dynamic nodes into an online network comprises the step of inserting code to each network location defined by the offer management tool corresponding to a specific dynamic node that defines a coordinate position of that specific dynamic node.