Messaging system and method

• US 20020191759A1
• Filed: 06/07/2002
• Published: 12/19/2002
• Est. Priority Date: 06/08/2001
• Status: Abandoned Application

• Current Assignee: Celldoc (Pty) Ltd.
• Original Assignee: Celldoc (Pty) Ltd.
• Inventors: Rossouw, Deon Pieter
• Application Number:
  US10/163,373
• Publication Number:
  US 20020191759A1
• Time in Patent Office: Days
• US Class Current: 379/88.22
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 3/5335 Message type or catagory, e.g. priority, indication
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message

Abstract

A messaging system and method are disclosed for allowing a caller to leave a message for a subscriber, the caller and the subscriber being in communication by means of a cellular network. The cellular network has a primary message storage means for allowing a message to be stored by the caller for the subscriber for later retrieval by the subscriber. The system of the present invention comprises an IVR unit that includes a secondary message storage means, a telephony interface for allowing the subscriber to access the secondary message storage means and control means for controlling the system. The secondary message storage means comprises a plurality of separate and distinguishable storage addresses, with the subscriber being associated with at least one of the storage addresses. In use, the control means allows the subscriber to select and retrieve a message from any one of his or her secondary storage addresses.

Claims

1. A messaging system for allowing a caller to leave a message for a subscriber, the caller and the subscriber being in communication by means of a communications network, the communications network having a primary message storage means for allowing a message to be stored by the caller for the subscriber for later retrieval by the subscriber, the system comprising:

a secondary message storage means comprising a plurality of separate and distinguishable storage addresses, with the subscriber being associated with at least one of the storage addresses, with each storage address defining a message type;

a telephony interface for allowing the subscriber to access the secondary message storage means so as to retrieve a message from a particular secondary storage address; and

control means for controlling the system and for allowing the subscriber to select and retrieve a message from any one of his or her secondary storage addresses.

2. A messaging system according to claim 1, which includes notifying means for notifying the user that a message has been received.

3. A messaging system according to claim 2, wherein the notifying means includes specifying means for specifying the secondary storage address(es) in which the subscriber has received a message.

4. A messaging system according to claim 1, which includes a messaging controller linked to the control means for sending a text message to the subscriber.

5. A messaging system according to claim 1, which includes prompting means for prompting the caller to provide a pager number, the pager number corresponding to the secondary storage address in which the caller would like to leave the message.

6. A messaging method for allowing a caller to leave a message for a subscriber the caller and the subscriber being in communication by means of a communications network, the communications network having a primary message storage means for allowing a message to be stored by the caller for the subscriber for later retrieval by the subscriber, the method including the steps of:

providing a secondary message storage means comprising a plurality of separate and distinguishable storage addresses, with the subscriber being associated with at least one of the storage addresses, with each storage address defining a message type;

allowing the subscriber to access the secondary message storage means so as to retrieve a message from a particular secondary storage address; and

allowing the subscriber to select and retrieve a message from any one of his or her secondary storage addresses.

7. A messaging method according to claim 6, which includes the step of notifying the user that a message has been received.

8. A messaging method according to claim 7, which includes the step of specifying the secondary storage address(es) in which the subscriber has received a message.

9. A messaging method according to claim 6, which includes the step of sending a text message to the subscriber.

10. A messaging method according to claim 6, which includes the step of prompting the caller to provide a pager number, the pager number corresponding to the secondary storage address in which the caller would like to leave the message.