System for setting up and controlling a conference circuit

• US 20020191766A1
• Filed: 06/13/2002
• Published: 12/19/2002
• Est. Priority Date: 06/13/2001
• Status: Active Grant

• Current Assignee: Unify GmbH & Co. KG (Atos SE)
• Original Assignee: Siemens AG
• Inventors: Krenn, Andreas
• Granted Patent: US 7,805,968 B2
• Time in Patent Office: Days
• US Class Current: 379/202.01
• CPC Class Codes: H04M 2207/203 composed of PSTN and data network, e.g. the Internet
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15
• CPC Class Codes: H04M 3/562 where the conference facilities are distributed
• CPC Class Codes: Y10T 70/625 Operation and control

Abstract

An instruction for establishing a network-wide conference circuit in a telecommunication or IP network is transmitted to a switching computer or server in the network. At least one item of routing information with respect to the subscribers or other parties to the conference circuit is stored. An optimized pattern of connections of the conference circuit is calculated in the switching computer or server on the basis of the routing information.

Claims

1. A method for setting up and controlling a conference circuit between subscriber terminals connected to different network nodes of at least one of a telecommunication network and an internet protocol network, comprising:

transmitting an instruction for establishing the conference circuit from one of a subscriber terminal and an agent terminal of a call center to one of a switching computer and a server in the network storing at least one routing information item with respect to parties who will use the conference circuit;

calculating an optimized pattern of connections of the conference circuit in the one of a switching computer and a server based on the at least one routing information item;

transmitting to at least one selected switching center connection data indicating the pattern of connections based on one of a result of said calculating allocated to the switching computer and a connection set-up request; and

automatically setting up and controlling the connections to the subscriber terminals at the at least one selected switching center in dependence on the connection data.

2. The method as claimed in claim 1,

wherein tariff information with regard to the connections of the parties to the conference circuit are stored in the at least one of a switching computer and a server, and

wherein said calculating determines a cost-optimized pattern of connections based on the tariff information.

3. The method as claimed in claim 2, wherein the one of a switching computer and a server directly transmits data of the optimized pattern of connections to the at least one selected switching center.

4. The method as claimed in claim 3,

wherein the at least one selected switching center is a plurality of switching centers, and

wherein the plurality of switching centers sets up a cascaded pattern of connections with at least one subscriber terminal allocated to each switching center.

5. The method as claimed in claim 1,

wherein a number of alternative patterns of connections are calculated by the one of a switching computer and a server,

wherein said transmitting to the at least one selected switching center includes transmitting data with regard to the alternative patterns of connections, and

wherein said automatically setting up and controlling includes transmitting from each of the at least one selected switching center the connection set-up request and the data with regard to the alternative patterns of connections to a further switching center selected in accordance with the alternative pattern of connections in case of one of a lack of capacity and technical problems.

6. The method as claimed in claim 5, wherein data channels of an internet protocol network are used for at least some of said transmitting.

7. The method as claimed in claim 5, wherein data and signaling channels of a digital telecommunication network are used for at least some of said transmitting.

8. The method as claimed in claim 5, wherein a switching computer of one of a number of switching centers involved acts as central control computer for setting up and controlling the conference circuit via a number of network nodes.

9. The method as claimed in claim 8,

wherein the conference circuit is set up between data terminals of subscribers to an internet protocol network and telecommunication terminals connected directly to at least one of a public telephone network and a private branch exchange, and

wherein the connections are established by media gateways.

10. The method as claimed in claim 9,

further comprising establishing the conference circuit between telecommunication terminals by interposition of data network channels for voice-over internet protocol connections, and

wherein said automatically setting up and controlling utilizes at least one data network server in controlling the conference circuit.

11. A method for setting up and controlling a conference circuit between subscriber terminals connected to network nodes of at least one of a telecommunication network and an internet protocol network, comprising:

transmitting an instruction for establishing the conference circuit from one of a subscriber terminal and an agent terminal of a call center to a server in the network storing at least one routing information item with respect to parties who will use the conference circuit,

calculating an optimized pattern of connections of the conference circuit in the server based on the at least one routing information item,

conveying identification data of at least one switching center selected for setting up connections for the conference circuit to the one of a subscriber terminal and an agent terminal of at least one of a subscriber ordering the conference circuit, another subscriber and an agent, in dependence on a result of said calculating by the server, and

receiving a connection setup request from the one of a subscriber terminal and an agent terminal at the at least one switching center.

12. The method as claimed in claim 11,

wherein tariff information with regard to the connections of the parties to the conference circuit are stored in the server, and

wherein said calculating determines a cost-optimized pattern of connections based on the tariff information.

13. The method as claimed in claim 12, wherein the server directly transmits data of the optimized pattern of connections to the at least one selected switching center.

14. The method as claimed in claim 13,

wherein the at least one switching center is a plurality of switching centers, and

wherein the plurality of switching centers sets up a cascaded pattern of connections with at least one subscriber terminal allocated to each switching center.

15. The method as claimed in claim 11,

wherein a number of alternative patterns of connections are calculated by the server, and

wherein said further method comprises:

transmitting to the at least one switching center data with regard to the alternative patterns of connections; and

transmitting from each of the at least one switching center the connection set-up request and the data with regard to the alternative patterns of connections to a further switching center selected in accordance with the alternative pattern of connections in case of one of a lack of capacity and technical problems.

16. The method as claimed in claim 15, wherein data channels of an internet protocol network are used for at least some of said transmitting.

17. The method as claimed in claim 15, wherein data and signaling channels of a digital telecommunication network are used for at least some of said transmitting.

18. The method as claimed in claim 15,

wherein the conference circuit is set up between data terminals of subscribers to an internet protocol network and telecommunication terminals connected directly to at least one of a public telephone network and a private branch exchange, and

wherein the connections are established by media gateways.

19. The method as claimed in claim 18, further comprising establishing the conference circuit between telecommunication terminals by interposition of data network channels for voiceover internet protocol connections

20. A system for setting up and controlling a conference circuit between subscriber terminals connected to network nodes at least one of an internet protocol network and at least one telecommunication network having a plurality of switching centers and a plurality of subscriber terminals connected to the switching centers, comprising:

one of a server in the internet protocol network and a switching computer in the at least one telecommunication network, including

a storage unit to store a routing database of routing information for the at least one of an internet protocol network and at least one telecommunication network,

a receiving unit to receive an instruction for establishing a conference circuit from one of a subscriber terminal and an agent terminal of a call center,

a pattern-of-connections calculating unit, coupled to said storage unit and said receiving unit to calculate at least one optimized pattern of connections of the conference circuit, and

a transmitting unit, coupled to said pattern-of-connections calculating unit, to deliver a connection set-up request and data of the at least one optimized pattern of connections to at least one selected switching center.

21. The system as claimed in claim 20,

wherein the one of a server in the internet protocol network and a switching computer in the at least one telecommunication network further includes a tariff information memory, coupled to said pattern-of-connections calculating unit, to store tariff information with regard to the subscribers of the at least one telecommunication network, and

wherein the pattern-of-connections calculating unit calculates the at least one optimized pattern of connections based on the tariff information.

22. The system as claimed in claim 21, wherein each selected switching center includes an interface for connection to each server in the internet protocol network, to control setting up the connection.

23. The system as claimed in claim 22, wherein the server is connected to agent terminals of a call center via the internet protocol network.

24. The system as claimed in claim 23, further comprising at least one server in the internet protocol network to store a centralized routing database and a centralized tariff information memory for accessed by at least one of switching computers and servers.