Method of business analysis
First Claim
1. A method of monitoring the performance of a business including the steps of:
- determining key performance indicators for one or more sections of the business;
determining a target value for each key performance indicator;
measuring an actual value for each key performance indicator;
measuring a deviation between the target value and the actual value;
storing the actual value and deviation for each key performance indicator; and
summing the actual values and the deviations to provide a global measure of performance of the business in terms of a global actual value and a global deviation;
wherein a significant global deviation is tracked to one or more contributing key performance indicators to identify the section and/or sections primarily contributing to the global deviation.
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Abstract
A method is taught for processing performance data in a data reporting system (100) having a plurality of business entities (600) and a report center (100) in communications with the plurality of business entities (600). The method includes transmitting by the plurality of business entities (600) to the report center (100) customer performance data indicative of the operation of the business entities (600) during a first day and processing of the customer performance data by the report center (100) to provide processed performance data. Availability of the processed performance data is provided to a select business entity (600) during a second day wherein the time difference between the first day and the second day is less than eleven days. The processed performance data includes processed occupancy data, processed average daily rate data and processed Rev PAR data. The method further includes determining price information in accordance with the processed performance data, pricing a product by selected business entity (600) in accordance with determined price information, and selling the product according to the pricing. The processed performance data can be requested by the selected business entity (600) prior to providing availability of the processed performance data. Data can be transmitted by way of a network data connection and an internet connection.
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Citations
20 Claims
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1. A method of monitoring the performance of a business including the steps of:
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determining key performance indicators for one or more sections of the business;
determining a target value for each key performance indicator;
measuring an actual value for each key performance indicator;
measuring a deviation between the target value and the actual value;
storing the actual value and deviation for each key performance indicator; and
summing the actual values and the deviations to provide a global measure of performance of the business in terms of a global actual value and a global deviation;
wherein a significant global deviation is tracked to one or more contributing key performance indicators to identify the section and/or sections primarily contributing to the global deviation. - View Dependent Claims (2, 3, 4)
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5. A method of monitoring the performance of a business including the steps of:
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(a) determining input values Xi for each key performance indicator KPIi for each of one or more sub-component of the business;
(b) converting each input value Xi to corresponding input values Yi that are measured in units which are common for all key performance indicators KPIi;
(c) measuring output values Zi for each Xi;
(d) converting each output value Zi to corresponding output values Wi that are measured in units which are common for all key performance indicators KPIi;
(e) calculating a total input Yi.tot for the business which is based on the Yi values of each KPI and the relationship between each KPI of the business;
(f) calculating a total output Wi.tot for the business which is based on the Wi values of each KPI and the relationship between each KPI of the business; and
(g) comparing the total output Wi.tot to the total input Yi.tot as a measure of performance of the business. - View Dependent Claims (6, 7, 8, 9, 10, 11, 12, 13, 15, 16, 17, 18, 19, 20)
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14. A computer implemented method of monitoring the performance of a business including the steps of:
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(a) recording input values Xi for each key performance indicator KPIi for each of one or more sub-components of the business;
(b) converting each input value Xi to corresponding input values Yi that are measured in units which are common for all key performance indicators KPIi;
(c) recording output values Zi for each Xi;
(d) converting each output value Z to corresponding output values Wi that are measured in units which are common for all key performance indicators KPIi;
(e) calculating a total input Yi.tot for the business which is based on the Yi values of each KPIi and the relationship between each KPIi of the business;
(f) calculating a total output Wi.tot for the business which is based on the Wi values of each KPIi and the relationship between each KPIi of the business; and
(g) comparing the total output Wi.tot to the total input Y1.tot as a measure of performance of the business.
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Specification