Reward system and apparatus used therefor

• US 20020194071A1
• Filed: 05/28/2002
• Published: 12/19/2002
• Est. Priority Date: 06/18/2001
• Status: Abandoned Application

• Current Assignee: Seiko Epson Corporation (Seiko Group)
• Original Assignee: Seiko Epson Corporation (Seiko Group)
• Inventors: Sekizawa, Hiroaki, Yoshizaki, Hironori
• Application Number:
  US10/154,975
• Publication Number:
  US 20020194071A1
• Time in Patent Office: Days
• US Class Current: 705/14.31
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0231 Awarding of a frequent usage incentive independent of the monetary value of a good or service purchased, or distance travelled
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date

Abstract

The system of the present invention calculates a variation in balance between a commercial value and a price of an item before and after a predetermined revision and accumulates the calculated point in a Web server. When a customer who has purchased the item within a predetermined time period prior to a price revision or a functional revision of the item requires the Web server to output a customer'"'"'s page allocated to the customer, the Web server displays the accumulated point in the customer'"'"'s page. The Web server also displays specification of an available service corresponding to the accumulated point, for example, a discount on price of the item corresponding to the accumulated point. This arrangement of the system effectively wipes out the customer'"'"'s feeling of loss due to the price revision or the functional revision of the item.

Claims

1. A reward system that gives a point to a customer who has purchased an item, said reward system comprising:

a revision point setting module that, in the case of a predetermined revision of an item, sets a variation in balance between a commercial value and a price of the item before and after the predetermined revision, as a revision point; and

a point calculation module that calculates a point to be given to a customer who has purchased the item, based on the item purchased within a time period of predetermined days prior to a date of the predetermined revision and the revision point set by said revision point setting module.

2. A reward system in accordance with claim 1, wherein the predetermined revision of the item includes a price revision of the item and a functional revision of the item.

3. A reward system in accordance with claim 1, wherein said point calculation module calculates the point to be given to the customer, based on the revision point set by said revision point setting module in a predetermined time period.

4. A reward system in accordance with claim 1, said reward system further comprising:

a point output module that outputs the point calculated by said point calculation module.

5. A reward system in accordance with claim 4, wherein said point output module outputs the calculated point, in response to a request of the customer under a preset condition via a public network.

6. A reward system in accordance with claim 1, said reward system further comprising:

a service setting module that sets a predetermined service corresponding to the point calculated by said point calculation module.

7. A reward system in accordance with claim 6, wherein the predetermined service gives a discount on price of an item corresponding to the calculated point, when the customer purchases the item.

8. A reward system in accordance with claim 6, said reward system further comprising:

a service specification output module that outputs specification of the predetermined service set by said service setting module.

9. A reward system in accordance with claim 8, wherein said service specification output module outputs the specification of the predetermined service in response to a request of the customer under a preset condition via a public network.

10. A reward system in accordance with claim 1, said reward system further comprising:

a purchase point setting module that sets a purchase point relative to a purchase price of an item,

wherein said point calculation module calculates the point to be given to the customer based on the revision point, while calculating the point to be given to the customer who has purchased the item based on the purchased item and the purchase point set by said purchase point setting module.

11. A reward system in accordance with claim 10, wherein said point calculation module calculates the point to be given to the customer, based on the purchase point set by said purchase point setting module in a predetermined time period.

12. A reward system in accordance with claim 1, said reward system further comprising:

an individual information storage module that stores individual information of the customer; and

a point notification module that notifies the customer of the point calculated by said point calculation module to be given to the customer, using the individual information of the customer stored in said individual information storage module.

13. A reward system in accordance with claim 12, wherein said point notification module notifies the customer of the calculated point by an E mail.

15. A point calculation apparatus in accordance with claim 14, wherein the predetermined revision of the item includes a price revision of the item and a functional revision of the item.

16. A point calculation apparatus in accordance with claim 14, wherein said point calculation module calculates a point corresponding to the predetermined revision of the item carried out in a predetermined time period.

17. A point calculation apparatus in accordance with claim 14, said point calculation apparatus further comprising:

a point output module that outputs the point calculated by said point calculation module.

18. A point calculation apparatus in accordance with claim 14, wherein said point output module outputs the calculated point, in response to a request of the customer under a preset condition via a public network.

19. A point calculation apparatus in accordance with claim 14, said point calculation apparatus further comprising:

a purchase point input module that inputs a purchase point set relative to a purchase price of an item,

wherein said point calculation module calculates the point to be given to the customer based on the revision point, while calculating a point to be given to the customer who has purchased the item based on the purchased item and the purchase point input by said purchase point input module.

20. A point calculation apparatus in accordance with claim 19, wherein said point calculation module calculates a point assigned to the item purchased in a predetermined time period.

14. A point calculation apparatus that calculates a point to be given to a customer who has purchased an item, said point calculation apparatus comprising:

a revision point input module that inputs a revision point, which is set corresponding to a variation in balance between a commercial value and a price of an item before and after a predetermined revision of the item; and

a point calculation module that calculates a point to be given to a customer who has purchased the item, based on the revision point input by said revision point input module and the item purchased within a time period of predetermined days prior to a date of the predetermined revision.

21. A point calculation apparatus that calculates a point to be given to a customer who has purchased an item, said point calculation apparatus comprising:

an information storage module that maps an item, a buy date of the item, and a purchase price of the item to customer information and stores the mapping;

an estimated price computation module that computes an estimated price of an item after a predetermined revision, corresponding to a difference in commercial value of the item before and after the predetermined revision;

a customer information extraction module that retrieves said information storage module and extracts customer information of a customer who has purchased the item within a time period of predetermined days prior to a date of the predetermined revision; and

a point calculation module that calculates a point to be given to the customer, based on a price difference between the purchase price of the item mapped to the extracted customer information and the estimated price of the corresponding item computed by said estimated price computation module.

22. A point calculation apparatus in accordance with claim 21, wherein the predetermined revision of the item includes a price revision of the item and a functional revision of the item.

23. A point calculation apparatus in accordance with claim 21, said point calculation apparatus further comprising:

a point output module that outputs the point calculated by said point calculation module.

24. A point calculation apparatus in accordance with claim 21, wherein said point calculation module calculates the point based on the price difference and the purchase price of the item.