Event notification in a unified message system using an event notification server

• US 20030002634A1
• Filed: 06/29/2001
• Published: 01/02/2003
• Est. Priority Date: 06/29/2001
• Status: Abandoned Application

• Current Assignee: Ip Unity
• Original Assignee: Ip Unity
• Inventors: Mehta, Shital, Gupta, Virad
• Application Number:
  US09/893,741
• Publication Number:
  US 20030002634A1
• Time in Patent Office: Days
• US Class Current: 379/88.13
• CPC Class Codes: H04L 51/234 for tracking messages
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems unified messaging in packet switching networks H04L51/56
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message

Abstract

A system, method, and computer program product for monitoring event requests in a unified messaging system and generating event notifications upon the occurrence of specified events. The event notification system comprises an email server for storing a plurality of email messages. The event notification system further comprises at least one client from which at least one event request is initiated. A message handler is also provided. The message handler monitors the event requests, forwards the event requests to the email server, and forwards an event response based on the events requested to the client that initiated the request. An event listener that passively and actively monitors event requests occurring within the event notification system and generates an event notification when the event requests correspond to a subscriber event registration is also present. The event listener comprises a registration manager that receives and stores one or more event notification requests from the event notification requesters and a notification generator for generating the event notifications.

Claims

1. An event notification system comprising:

an email server for storing a plurality of email messages;

at least one client from which at least one event request is initiated;

a message handler that monitors said at least one event request, forwards said event request to said email server, and forwards an event response based on said at least one event request to said at least one client; and

an event listener that generates an event notification when said at least one event request corresponds to a subscriber event registration.

2. The event notification system of claim 1, further comprising a voice-mail state machine coupled to said event listener, wherein said voice-mail state machine provides access to a plurality of voice messages and facsimile messages.

3. The event notification system of claim 1, wherein said message handler includes at least one communication protocol handler.

4. The event notification system of claim 1, further comprising a plurality of event notification requesters that receive said event notification generated by said event listener.

5. The event notification system of claim 2, wherein said at least one event requests includes a request to log-on a user.

6. The event notification system of claim 2, wherein said at least one event request includes a request to log-off a user.

7. The event notification system of claim 2, wherein said at least one event request includes a request to mark said email message as read.

8. The event notification system of claim 2, wherein said at least one event request includes a request to mark said email message as unread.

9. The event notification system of claim 2, wherein said at least one event request includes a request to mark said voice message as played.

10. The event notification system of claim 2, wherein said at least one event request includes a request to mark said voice message as unplayed.

11. The event notification system of claim 2, wherein said at least one event request includes a request to delete said email message or said voice message.

12. The event notification system of claim 1, wherein said event listener comprises:

a registration manager that receives and stores one or more event notification requests from said plurality of event notification requesters; and

a notification generator for generating said event notification.

13. The event notification system of claim 1, wherein said event listener actively monitors said event requests.

14. The event notification system of claim 1, wherein said event listener passively monitors said event requests.

18. The method of claim 17, wherein said generating an event query step (b) requests a list of message identifiers referenced in the event request.

19. The method of claim 18, wherein the event query response includes said list of message identifiers requested in said generating an event query step (b).

15. A method for providing event notification in a unified messaging system, the method comprising:

a plurality of email messages in an email server;

initiating a user session from an email client;

monitoring the user session with a event notification server to identify an event occurrence; and

issuing an event notification to an event subscriber in response to the identified event occurrence.

16. A method for providing event notification in a unified messaging system, the method comprising:

receiving an event request;

forwarding the event request to an email server;

receiving a response to the event request;

determining if the event request is a subscriber event; and

generating an event notification when the event request is a subscriber event.

17. A method for generating an event notification in a unified messaging system, the method comprising the steps of:

(a) receiving an event request from a client;

(b) generating an event query;

(c) receiving an event query response to the event query;

(d) generating an event notification, the event notification comprising the event request and the event query response;

(e) forwarding the event request to an email server;

(f) receiving a response to the event request; and

(g) forwarding the response to the client.

20. A method for generating an event notification in a unified messaging system, the method comprising the steps of:

(a) generating an event query;

(b) receiving an event query response to the event query;

(c) generating an event notification, the event notification comprising the event request and the event query response.

21. The method of claim 20, wherein said generating an event query step (a) generates a query to determine if there are any unread messages.

22. The method of claim 21, wherein said generating an event notification step (c) generates an event notification used to provide indication that a message is waiting.