Method and apparatus for automatically generating common paradigms in computer supported telephony applications (CSTA) protocols
First Claim
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1. A control interface for controlling CSTA protocols in a PBX switch, said control interface comprising:
- (a) a computing platform coupled to the PBX switch; and
(b) component based interface objects running on said computing platform and defining properties, methods, and events, said properties, methods and events being mapped to automatically control common paradigms.
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Abstract
Methods and apparatus for automatically generating common paradigms in computer supported telephony applications (CSTA) protocols includes a control interface for CSTA protocols utilizes ActiveX properties, methods, events, and pages. Common paradigms such as Invoke_ID and timers are built in to the interface. The interface further provides statistics and diagnostics via property pages. According to the preferred embodiment, the interface is able to access all of the events and services provided by the CSTA protocols
21 Citations
30 Claims
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1. A control interface for controlling CSTA protocols in a PBX switch, said control interface comprising:
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(a) a computing platform coupled to the PBX switch; and
(b) component based interface objects running on said computing platform and defining properties, methods, and events, said properties, methods and events being mapped to automatically control common paradigms. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30)
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16. A method for controlling CSTA protocols in a PBX switch, said method comprising the steps of:
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(a) coupling a computing platform to the PBX switch; and
(b) running component based interface objects on the computing platform, wherein the component based interface objects define properties, methods, and events, and said properties, methods and events are mapped to automatically control common paradigms.
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Specification