Method and apparatus for integrated multi-channel retailing

• US 20030004822A1
• Filed: 06/29/2001
• Published: 01/02/2003
• Est. Priority Date: 06/29/2001
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Shorter, David U., Yeskel, Filip J.
• Application Number:
  US09/896,771
• Publication Number:
  US 20030004822A1
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

A method for integrating multi-channel retailing can include distributing and replicating selected data across retail channels via asynchronously transmitted messages in a common data format. The method can include the steps of: intercepting data processing messages in a retail IT system for use in one type of retail channel; formatting data in the intercepted messages using a user-definable markup language; and, asynchronously communicating the formatted data to at least one other retail IT system for use in at least one other type of retail channel. Notably, the user definable markup language can be XML. In one aspect of the invention, each converted data processing message can be asynchronously forwarded to a data control point; and, the forwarded messages can be asynchronously routed in the data control point to the others of the retail IT systems.

Claims

1. A method for integrated multi-channel retailing, comprising the steps of:

associating a plurality of message adaptors with a plurality of retail integrated technology (IT) systems for processing common data in a plurality of retail channels, wherein each said message adaptor has a corresponding retail IT system, said association forming a peer-to-peer network;

intercepting in said message adaptors data processing messages generated in said corresponding retail IT systems;

converting in said message adaptors said intercepted data processing messages to a common message format and forwarding each converted data processing message to others of said retail IT systems; and

,

receiving said forwarded data processing messages in said message adaptors, converting said received messages to a message format which can be processed in said corresponding retail IT systems, and forwarding said converted messages to said corresponding retail IT systems.

2. The method of claim 1, wherein said common message format is a format based upon a user definable mark-up language.

3. The method of claim 2, wherein said user definable mark-up language is the extensible markup language (XML).

4. The method of claim 1, wherein said step of forwarding messages which have been formatted in a common message format comprises the steps of:

forwarding each converted data processing message to a data control point; and

,

routing said forwarded messages in said data control point to said others of said retail IT systems.

5. The method of claim 1, further comprising the step of queuing said intercepted messages in message queues in said message adaptors prior to converting said messages to a common data format.

6. The method of claim 1, further comprising the step of queuing said converted messages in message queues in said message adaptors prior to forwarding said messages to said others of said retail IT systems.

7. A machine readable storage having stored thereon a computer program for integrating multi-channel retailing, said computer program having a plurality of code sections executable by a machine for causing the machine to perform the steps of:

associating a plurality of message adaptors with a plurality of retail integrated technology (IT) systems for processing common data in a plurality of retail channels, wherein each said message adaptor has a corresponding retail IT system, said association forming a peer-to-peer network;

intercepting in said message adaptors data processing messages generated in said corresponding retail IT systems;

converting in said message adaptors said intercepted data processing messages to a common message format and forwarding each converted data processing message to others of said retail IT systems; and

,

receiving said forwarded data processing messages in said message adaptors, converting said received messages to a message format which can be processed in said corresponding retail IT systems, and forwarding said converted messages to said corresponding retail IT systems.

8. The machine readable storage of claim 7, wherein said common message format is a format based upon a user definable mark-up language.

9. The machine readable storage of claim 8, wherein said user definable mark-up language is the extensible markup language (XML).

10. The machine readable storage of claim 7, wherein said step of forwarding messages which have been formatted in a common message format comprises the steps of:

forwarding each converted data processing message to a data control point; and

,

routing said forwarded messages in said data control point to said others of said retail IT systems.

11. The machine readable storage of claim 7, further comprising the step of queuing said intercepted messages in message queues in said message adaptors prior to converting said messages to a common data format.

12. The machine readable storage of claim 7, further comprising the step of queuing said converted messages in message queues in said message adaptors prior to forwarding said messages to said others of said retail IT systems.

14. The method of claim 13, wherein said user definable markup language is the extensible markup language (XML).

15. The method of claim 13, wherein said asynchronously communicating step comprises the steps of:

asynchronously forwarding each converted data processing message to a data control point; and

,

asynchronously routing said forwarded messages in said data control point to said others of said retail IT systems.

16. The method of claim 13, wherein said step of asynchronously communicating said formatted data to at least one other retail IT system for use in at least one other type of retail channel step comprises the step of:

queuing said formatted messages in a message queue; and

,

incrementally forwarding each said queued messages to said others of said retail IT systems.

18. The machine readable storage of claim 17, wherein said user definable markup language is the extensible markup language (XML).

19. The machine readable storage of claim 17, wherein said asynchronously communicating step comprises the steps of:

asynchronously forwarding each converted data processing message to a data control point; and

,

asynchronously routing said forwarded messages in said data control point to said others of said retail IT systems.

20. The machine readable storage of claim 17, wherein said step of asynchronously communicating said formatted data to at least one other retail IT system for use in at least one other type of retail channel step comprises the steps of:

queuing said formatted messages in a message queue; and

,

incrementally forwarding each said queued messages to said others of said retail IT systems.

13. A method for integrated multi-channel retailing, comprising the steps of:

intercepting data processing messages in a retail information technology (IT) system for use in one type of retail channel;

formatting data in said intercepted messages using a user-definable markup language, and asynchronously communicating said formatted data to at least one other retail IT system for use in at least one other type of retail channel; and

receiving asynchronously communicated formatted data from at least one other retail IT system, converting said received formatted data to a format which can be processed in said retail IT system for use in said one type of retail channel.

17. A machine readable storage having stored thereon a computer program for integrating multi-channel retailing, said computer program having a plurality of code sections executable by a machine for causing the machine to perform the steps of:

intercepting data processing messages in a retail information technology (IT) system for use in one type of retail channel;

formatting data in said intercepted messages using a user-definable markup language, and asynchronously communicating said formatted data to at least one other retail IT system for use in at least one other type of retail channel; and

receiving asynchronously communicated formatted data from at least one other retail IT system, converting said received formatted data to a format which can be processed in said retail IT system for use in said one type of retail channel.

21. A method for integrated multi-channel retailing, comprising the steps of:

detecting a modification to common data in a retail information technology (IT) system configured for use in a retail channel;

formatting a message encapsulating said detected modification to said common data, and forwarding said formatted message to other retail IT systems configured for use in other retail channels; and

,

receiving formatted messages which encapsulate modifications to common data, extracting said common data from said formatted message, formatting said extracted data to a format which can be processed in said retail IT system configured for use in said one type of retail channel, and forwarding said formatted data to said retail IT system.

22. A machine readable storage having stored thereon a computer program for integrating multi-channel retailing, said computer program having a plurality of code sections executable by a machine for causing the machine to perform the steps of:

detecting a modification to common data in a retail information technology (IT) system configured for use in a retail channel;

formatting a message encapsulating said detected modification to said common data, and forwarding said formatted message to other retail IT systems configured for use in other retail channels; and

,

receiving formatted messages which encapsulate modifications to common data, extracting said common data from said formatted message, formatting said extracted data to a format which can be processed in said retail IT system configured for use in said one type of retail channel, and forwarding said formatted data to said retail IT system.