System and method for the distribution of mail items

• US 20030004893A1
• Filed: 08/12/2002
• Published: 01/02/2003
• Est. Priority Date: 02/21/2000
• Status: Abandoned Application

• Current Assignee: Siemens AG
• Original Assignee: Siemens AG
• Inventors: Blaesche, Dietrich
• Application Number:
  US10/216,996
• Publication Number:
  US 20030004893A1
• Time in Patent Office: Days
• US Class Current: 705/64
• CPC Class Codes: B07C 3/00 Sorting according to destination collating the pages of a book B42C1/00
• CPC Class Codes: G06Q 20/382 insuring higher security of transaction

Abstract

A system and method is set out for the distribution of mail parcels and in particular a controlled forwarding of mail parcels. Within the mail stream process, additional steps are introduced as a form of a special service to a customer. Upon request, parcels intended for a particular address maybe withdrawn from the mail stream and scanned. The scanning may be limited to the address information on a surface of the parcel. Alternatively, the scanning may extend further into the parcel itself and/or comprise information about the parcel such as addresser, condition of parcel and the like. The scanned information is processed and forwarded to the customer who is then provided with the option of advance notice to select information about the parcel. Such select information may be used by the customer in providing prior approval for the forwarding of the parcel to a customer select address.

Claims

20. A system for previewing parcels, comprising:

means for generating an image of a parcel address surface and decoding said address,

means for making said image available to a customer in advance of parcel delivery,

means for receiving approval from said customer to forward said parcel, and

when approval has been received, means for forwarding said parcel to a customer selected address.

1. A method for distributing parcels, comprising the steps of:

generating an image of a parcel face, said face including at least a destination address, and electronically reading said address;

communicating said address to a customer in advance of parcel delivery; and

delivering said parcel to a customer designated address only upon prior approval from said customer.

2. The method according to claim 1, further comprising the steps of:

communicating said image to said customer;

receiving said parcel at a first location;

storing said parcel at a second location; and

wherein said step of forwarding rher comprises the step of forwarding said parcel from said second location to said customer designated address.

3. The method according to claim 2, further comprising the steps of:

receiving forwarding instructions from said customer;

receiving customer information from said customer, said customer information including said designated address and mode of communication;

storing said instructions and information in a database such that said instructions and information are associated with one another for remote retrieval, generating a password and number of the order in which said instructions were received and conveying said password and number to said customer;

storing said image and electronically read address in said database such that said image and electronically read address is associated with said instructions and said information; and

executing said instructions upon customer instruction, said customer instruction being accompanied by said password and number.

4. The method according to claim 3, wherein said mode of communication comprises e-mail.

5. The method according to claim 3, wherein said mode of communication comprises SMS.

6. The method according to claim 3, wherein said instructions comprises the steps of:

opening said parcel;

scanning contents of said parcel; and

storing said contents in said database associated with said instructions.

7. The method according to claim 6, wherein said contents are electronically communicated to said customer.

8. The method according to claim 7, further comprising the steps of:

receiving approval from said customer for forwarding said contents;

placing said contents into an accommodation; and

forwarding said accommodation to said customer designated address.

9. The method according to claim 3, wherein said instructions comprise:

determining characteristics of said parcel; and

storing said characteristics in said database associated with said customer information.

10. The method according to claim 9, wherein said characteristics comprise dimensions of said parcel.

11. The method according to claim 9, wherein said characteristics comprise addresser information.

12. The method according to claim 9, wherein said characteristics comprise physical condition of said parcel.

13. The method according to claim 9, wherein said characteristics comprise a type of mail deliver service.

14. The method according to claim 3, wherein information stored in said database is available to said customer remote access.

15. The method according to claim 1, wherein said communicating is effected electronically.

16. The method according to claim 15, wherein said communicating is effected by e-mail.

17. The method according to claim 15, wherein said communicating is effected by SMS.

18. The method according to claim 15, wherein said communicating is effected by telephone

19. The method according to claim 3, wherein said communicating is made in person.

21. The system according to claim 20, further comprising:

means for receiving instructions from said customer,

means for storing said instructions in a memory address in a database,

means for storing said image in said memory address, and

means for storing said decoded address in said memory address.

22. The system according to claim 21, further comprising:

means for searching and retrieving information from said database,

means for determining a match between said information with said address, when a match is determined, means for retrieving instructions from said database,

means for executing said instructions, and

means for routing said parcel into the normal mail stream when a match is not found.

23. The system according to claim 22, further comprising:

means for discarding said parcel when said approval is not received.

24. The system according to claim 23, further comprising means for alerting said customer that a parcel has been scanned and is available to said customer.

25. The system according to claim 24, wherein said means for alerting said customer further comprises means for making parcel information available to said customer, said parcel information including parcel characteristics and scanned parcel contents.

26. The system according to claim 20, further comprising means for determining if said address was successfully decoded, and if said address was not successfully decoded, means for alerting of unsuccessful read.

23-1. The system according to claim 20, wherein said image is available to said customer via password protected remote communication means.