Customer search device, system and method

• US 20030004940A1
• Filed: 06/18/2002
• Published: 01/02/2003
• Est. Priority Date: 06/28/2001
• Status: Abandoned Application

• Current Assignee: Increment P Corporation, Pioneer Corporation
• Original Assignee: Increment P Corporation
• Inventors: Igarashi, Kaoru
• Application Number:
  US10/173,050
• Publication Number:
  US 20030004940A1
• Time in Patent Office: Days
• US Class Current: 707/3
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

A customer search device is provided, that is able to conduct a search taking into account a customer'"'"'s range of activities. The customer search device includes a storage unit for storing each customer'"'"'s route of travel. The customer search device also includes a search criteria entry unit for receiving search criteria, including location information. A determination unit determines whether or not there is an association between the route of travel stored in the storage unit and the location information included in the search criteria. An output unit creates and outputs list data of customers whose route of travel has an association with the location information included in the search criteria, on the basis of a determination made by the determination unit.

Claims

1. A customer search device comprising:

a storage unit for storing a route of travel of each customer;

a search criteria entry unit for receiving search criteria, including location information;

a determination unit for determining whether or not there is an association between each customer'"'"'s route of travel stored in said storage unit and the location information included in said search criteria; and

an output unit for creating and outputting list data of customers whose routes of travel have an association with the location information included in said search criteria, on the basis of determinations made by said determination unit.

2. The customer search device according to claim 1 further including a travel route setting unit for calculating and setting the each customer'"'"'s route of travel in accordance with a place of departure and destination designated by each customer and geographical data, and storing the route of travel thus set in said storage unit.

3. The customer search device according to claim 1, wherein said search criteria entry unit receives said search criteria from an information delivery server that delivers information, and said output unit sends said list data to said information delivery server.

4. The customer search device according to claim 1, wherein said storage unit stores each customer'"'"'s personal information including each customer'"'"'s route of travel, and said output unit uses the personal information in said storage unit to search for customers who meet search criteria other than said location information, among those customers whose routes of travel have an association with the location information included in said search criteria, and creates said list data on the basis of search results.

5. The customer search device according to claim 4, wherein said each customer'"'"'s personal information includes the time of day that the customer travels on its route of travel.

6. A customer search system comprising:

a storage unit for storing a route of travel of each customer who has a terminal;

a search request unit for directing search criteria, including location information;

a determination unit for determining whether or not there is an association between each customer'"'"'s route of travel stored in said storage unit and the location information included in said search criteria; and

an output unit for creating list data of customers, on the basis of determinations made by said determination unit, whose routes of travel have an association with the location information included in said search criteria, and outputting the list data to said search request unit.

7. The customer search system according to claim 6, wherein said search request unit has an email transmission unit for delivering emails to customers'"'"' terminals in accordance with said list data.

8. The customer search system according to claim 6 further including a travel route setting unit for calculating and setting the each customer'"'"'s route of travel in accordance with a place of departure and destination designated by each customer and geographical data, and storing the route of travel thus set in said storage unit.

9. The customer search system according to claim 6, wherein said storage unit stores each customer'"'"'s personal information including each customer'"'"'s route of travel, and said output unit uses the personal information in said storage unit to search for customers who meet search criteria other than said location information, among those customers whose routes of travel have an association with the location information included in said search criteria, and creates said list data on the basis of search results.

10. The customer search system according to claim 9, wherein said each customer'"'"'s personal information includes the time of day that the customer travels on its route of travel.

11. A customer search method comprising the steps of:

A) storing a route of travel of each customer;

B) accepting search criteria, including location information;

C) determining whether or not there is an association between each customer'"'"'s route of travel stored in Step A and the location information included in said search criteria; and

D) creating and outputting list data of customers whose routes of travel have an association with the location information included in said search criteria, on the basis of determinations made in Step C.

12. The customer search method according to claim 11 further including the step of calculating and setting the each customer'"'"'s route of travel in accordance with a place of departure and destination designated by each customer and geographical data before Step A, and wherein Step A stores the route of travel thus set.

13. The customer search method according to claim 11, wherein Step B accepts said search criteria from an information delivery server, and Step D outputs said list data to said information delivery server.

14. The customer search method according to claim 11, wherein Step A stores each customer'"'"'s personal information including each customer'"'"'s route of travel, and Step D uses the personal information in said storage unit to search for customers who meet search criteria other than said location information, among those customers whose routes of travel have an association with the location information included in said search criteria, and creates said list data on the basis of search results.

15. The customer search method according to claim 14, wherein said each customer'"'"'s personal information includes the time of day that the customer travels on its route of travel.