Process for personalizing a transaction through an internet or intranet network
First Claim
Patent Images
1. A process for establishing a transaction, or a series of transactions, at least one of which involves a communication between a client device and a remote server, comprising measuring the response time of the communication between the client device and the remote server and modifying the transaction, or a subsequent one of said transactions, according to the result of the measurement.
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Accused Products
Abstract
The response time of a communication including a transaction between a client device and a remote server is monitored and compared to a threshold. The transaction and/or future transactions are selectively modified in response to the comparison.
40 Citations
20 Claims
- 1. A process for establishing a transaction, or a series of transactions, at least one of which involves a communication between a client device and a remote server, comprising measuring the response time of the communication between the client device and the remote server and modifying the transaction, or a subsequent one of said transactions, according to the result of the measurement.
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10. A transaction aid for assisting a transaction between a user and at least one remote server, the or each said remote server being prepared to process at least one predetermined command, said transaction aid comprising program code elements for establishing a transaction, or a series of transactions, at least one of which involves a communication between a client device and a remote server;
a monitor for measuring the response time of the communication between the client device and the remote server; and
a processor for modifying the transaction, or a subsequent one of said transactions, according to the result of the measurement.- View Dependent Claims (11, 12, 13, 14, 15, 16, 18)
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17. An arrangement for providing electronic services comprising:
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a web server providing electronic transactions and services in response to requests of a computer connected to the Internet or to an Intranet network;
a database for storing predetermined threshold values corresponding to different customers;
a monitor for the response time of said transactions; and
a processor for automatically modifying said transactions in response to said monitored response time reaching at least one predetermined threshold value.
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19. A process for establishing a transaction, or a series of transactions, at least one of which involves a communication between a client device and a remote server, comprising measuring the response time of the communication between the client device and the remote server, and modifving a subsequent one of said transactions, according to the result of the measurement.
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20. A transaction aid for assisting a transaction between a user and at least one remote server, the or each said remote server being prepared to process at least one predetermined command, said transaction aid comprising program code elements for establishing a transaction, or a series of transactions, at least one of which involves a communication between a client device and a remote server;
- a monitor for measuring the response time of the communication between the client device and the remote server; and
a processor for modifying a subsequent one of said transactions, according to the result of the measurement.
- a monitor for measuring the response time of the communication between the client device and the remote server; and
Specification