System and method for making calls to vanity numbers using voice dialing

• US 20030007608A1
• Filed: 07/06/2001
• Published: 01/09/2003
• Est. Priority Date: 07/06/2001
• Status: Abandoned Application

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Kamm, Candace Ann, Buntschuh, Bruce Melvin
• Application Number:
  US09/899,538
• Publication Number:
  US 20030007608A1
• Time in Patent Office: Days
• US Class Current: 379/88.01
• CPC Class Codes: H04M 1/271 controlled by voice recognition
• CPC Class Codes: H04M 15/08 Metering calls to called party , i.e. B-party charged for the communication
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 2215/62 Called party billing, e.g. reverse billing, freephone, collect call, 0800 or 0900
• CPC Class Codes: H04M 3/42204 Arrangements at the exchange for service or number selection by voice at the terminal H04M1/27

Abstract

A system and method for calling a toll-free or vanity number using speech recognition is provided. The system and method of the present invention allow a user to speak or spell the contents of a toll-free vanity number or personal vanity number. An automatic speech recognition system interprets the users speech to make an appropriate connection to the toll-free vanity number or personal vanity number.

Claims

1. A system for calling a vanity number using speech recognition, comprising:

at least one telephone;

a speech recognition system; and

a switched telephone network;

wherein said speech recognition system receives a spoken or spelled vanity number and produces a corresponding decimal number by converting letters in said vanity number into corresponding key pad/decimal equivalents.

2. A system for calling a vanity number using speech recognition, as recited in claim 1, wherein said speech recognition system is incorporated into said at least one telephone.

3. A system for calling a vanity number using speech recognition, as recited in claim 2, wherein said at least one telephone is a cellular phone.

4. A system for calling a vanity number using speech recognition, as recited in claim 2, wherein said at least one telephone is a hard wired telephone.

5. A system for calling a vanity number using speech recognition, as recited in claim 1, wherein said speech recognition system is disposed in a one of a network-based ASR server connected to the PSTN, a private switched telephone network, and an IP gateway.

6. A system for calling a vanity number using speech recognition, as recited in claim 1, wherein said speech recognition system determines said decimal telephone number to be the first digits derived from a spoken vanity number.

7. A system for calling a vanity number using speech recognition, as recited in claim 6, wherein said speech recognition system ignores extra digits, beyond the first digits derived from said spoken vanity number, when said spoken vanity number produces more decimal digits, than required for a decimal telephone number.

8. A system for calling a vanity number using speech recognition, comprising:

at least one telephone;

a speech recognition system; and

a switched telephone network;

said speech recognition system receives a spoken or spelled vanity number and produces a corresponding decimal number by converting letters in said vanity number into corresponding key pad/decimal equivalents, and

said speech recognition system determines said decimal telephone number to be the first digits derived from a spoken vanity number, and disregards extra digits, beyond said first digits derived from said spoken vanity number, when said spoken vanity number produces more decimal digits than required for a decimal telephone number.

9. A system for calling a vanity number using speech recognition, as recited in claim 8, wherein said speech recognition system is incorporated into said at least one telephone.

10. A system for calling a vanity number using speech recognition, as recited in claim 8, wherein said at least one telephone is a cellular phone.

11. A system for calling a vanity number using speech recognition, as recited in claim 8, wherein said at least one telephone is a hard wired telephone.

12. A system for calling a vanity number using speech recognition, as recited in claim 8, wherein said speech recognition system is disposed in an ASR server.

14. A method for calling a vanity number using speech recognition, as recited in claim 13, wherein said vocalization is a spoken vanity number.

15. A method for calling a vanity number using speech recognition, as recited in claim 13, wherein said vocalization is a spelled vanity number.

16. A method for calling a vanity number using speech recognition, as recited in claim 13, comprising the further step of repeating said determining step if said first determining step does not provide a valid decimal telephone number.

17. A method for calling a vanity number using speech recognition, as recited in claim 13, comprising the further step of repeating said receiving step if said determining step does not provide a valid decimal telephone number.

18. A method for calling a vanity number using speech recognition, as recited in claim 13, wherein said determining step is performed by a speech recognition system based upon rules and heuristics.

19. A method for calling a vanity number using speech recognition, as recited in claim 13, comprising the further step of determining if said decimal telephone number produced in said determining step has a sufficient number of digits, when said determining step produces an invalid decimal number.

20. A method for calling a vanity number using speech recognition, as recited in claim 19, comprising the further step of providing an error message when said decimal number is determined to have an insufficient number of decimal digits.

21. A method for calling a vanity number using speech recognition, as recited in claim 13, wherein said determining step further comprises the steps of:

determining said decimal telephone number to be the first digits derived from said vocalized vanity number, and

disregarding extra digits, beyond said first digits derived from said vocalized vanity number, when said vocalized vanity number produces more decimal digits than required for a decimal telephone number.

22. A method for calling a vanity number using speech recognition, as recited in claim 13, comprising the further step of requesting the vanity number be spelled if said determining step does not provide a valid decimal telephone number.

23. A method for calling a vanity number using speech recognition, as recited in claim 13, comprising, prior to said receiving step, the further step of placing a call to a system containing or connected to an ASR server when a phone from which a call is placed does not have voice recognition capability.

13. A method for calling a vanity number using speech recognition, comprising the steps of:

receiving a vocalization of a vanity number;

determining a decimal telephone number from said vocalization; and

placing a telephone call to said decimal telephone number.