Delivering calls using calendar information
First Claim
Patent Images
1. A method comprising:
- obtaining information from calendar software about a user activity;
obtaining information about the user'"'"'s call handling profile; and
using said activity and profile information to handle a telephone call.
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Accused Products
Abstract
A call routing function may receive information from a user profile about how to handle a telephone call. In addition, the call routing function may also receive information about what the user is currently involved in doing. This information may be derived from the user'"'"'s software-based calendar. Using both sources of information, a call may automatically be appropriately routed by the call routing function.
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Citations
28 Claims
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1. A method comprising:
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obtaining information from calendar software about a user activity;
obtaining information about the user'"'"'s call handling profile; and
using said activity and profile information to handle a telephone call. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. An article comprising a medium storing instructions that enable a processor-based system to:
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obtain information from calendar software about a user activity;
obtain information about the user'"'"'s call handling profile; and
use the activity and profile information to handle a telephone call. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. A system comprising:
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a processor; and
a storage coupled to said processor storing instructions that enable the processor to obtain information from calendar software about a user'"'"'s activity, obtain information from the user'"'"'s call handling profile, and use the activity and profile information to handle a telephone call. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28)
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Specification