Method and apparatus for improved calling access

• US 20030012345A1
• Filed: 03/05/2001
• Published: 01/16/2003
• Est. Priority Date: 03/06/2000
• Status: Abandoned Application

• Current Assignee: TSG Communications Co.
• Original Assignee: TSG Communications Co.
• Inventors: Marsh, Derek J., Daly, Daniel Morgan, Sheill, John
• Application Number:
  US09/800,262
• Publication Number:
  US 20030012345A1
• Time in Patent Office: Days
• US Class Current: 379/67.1
• CPC Class Codes: H04M 15/765 Linked or grouped accounts, e.g. of users or devices
• CPC Class Codes: H04M 15/7652 shared by users
• CPC Class Codes: H04M 15/77 involving multiple accounts per user
• CPC Class Codes: H04M 17/00 Prepayment of wireline communication systems, wireless communication systems or telephone systems using a coded card to authorise calls from a telephone set H04M1/675
• CPC Class Codes: H04M 17/10 Account details or usage
• CPC Class Codes: H04M 17/20 with provision for recharging the prepaid account or card, or for credit establishment
• CPC Class Codes: H04M 17/204 on-line recharging, e.g. cashless
• CPC Class Codes: H04M 2017/24 with on-line recharging of an account or card, e.g. cashless
• CPC Class Codes: H04M 2215/724 Linked accounts
• CPC Class Codes: H04M 2215/7245 Shared by users, e.g. group accounts or one account for different users
• CPC Class Codes: H04M 2215/7254 Multiple accounts per user
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53325 Interconnection arrangements between voice mail systems

Abstract

A method and apparatus for providing a prepaid calling account with an associated message mailbox. In various embodiments, the calling account may allow prepaid telephone access using the calling account, access to a message mailbox associated with the calling account, and retrieval of messages, paid for out of the same calling account. In further embodiments a prepaid calling account has at least two account access identifications, one identification allowing a remote party to add funds to the account. In further embodiments, one identification allowing a remote party to add finds to the account and another access identification allowing a cash back option so that funds may be transferred. In further embodiments, a method and/or apparatus allows a user of a message mailbox to originate a call with, in specific embodiments, a call originating out of the message mailbox carrying a caller-id number indicating the message mailbox. In further specific embodiments, a message in the mailbox may have associated with it funds placed on deposit that are used to pay for access to the message and for returning a call associated with the message. In further embodiments, the invention allows a message to be left at a local number in one calling area and to be retrieved from a local number in a different calling area.

Claims

1. A system providing calling account with message mailbox services comprising:

an access private identification number for accessing said calling account;

a value indicating available finds in said calling account;

an electronic message mailbox system for accepting messages into a plurality of mailboxes and presenting messages to mailbox owners;

a public mailbox identification allowing anyone to leave messages in a mailbox, said mailbox accessed by said access private identification number;

a calling control system for receiving said private access identification and when said identification has been verified and said account value has been checked allowing access to a call placement system and to a message system.

2. The system according to claim 1 wherein said access private identification and said value are associated with a calling card.

3. The system according to claim 1 wherein said value may be incremented from time to time.

4. The system according to claim 1 wherein said access private identification is associated with a fixed value and wherein said private identification becomes permanently inactive once said value is exhausted.

5. The system according to claim 1 wherein said access private identification is associated with a fixed value and wherein said private identification become permanently inactive once said value is exhausted and wherein additional private identifications associated with additional values may also be associated with said calling account.

6. The system according to claim 5 further comprising:

a second identification used to associate said additional private identifications associated with said calling account.

7. The system according to claim 4 wherein said access private identification and said value are associated with a calling card.

8. The system according to claim 1 wherein said calling control system comprises:

a plurality of logic devices including a local access device and a central computer.

9. The system according to claim 8 wherein an initial verification of an access private identification number is provided by said local access device.

10. A method for providing calling and message mailbox services comprising:

assigning a calling account to a user, said calling account allowing said user to place prepaid telephone calls;

assigning an access private identification number and a prepaid value to said calling account;

assigning a message mailbox in a mailbox system and a public mailbox number to said calling account; and

allowing access to said calling account and said message mailbox via said private identification number.

11. The method according to claim 10 wherein said access private identification and said value are associated with a calling card.

12. The method according to claim 10 wherein said value may be incremented from time to time.

13. The method according to claim 10 wherein said access private identification and said value are associated with a calling card and wherein said calling card and said private identification become inactive once a value associated with said card is exhausted and further wherein additional cards associated with additional values may also be associated with said calling account.

14. The method according to claim 10 wherein said access private identification and said value are associated with a calling card and wherein said calling card and said private identification become inactive once a value associated with said card is exhausted and further wherein additional cards associated with additional values may also be associated with said calling account and further comprising a second private identification number for associating a card and an access private identification number with a calling account.

16. The method according to claim 15 wherein said control computer system comprises a plurality of logic devices including a local access device and a central computer and wherein an initial verification of an access private identification number is provided by said local access device.

17. The method according to claim 15 wherein said access private identification and said value are associated with a calling card.

18. The method according to claim 15 wherein said value may be incremented from time to time.

19. The method according to claim 15 wherein said access private identification and said value are associated with a calling card and wherein said calling card and said private identification become inactive once a value associated with said card is exhausted and further wherein additional cards associated with additional values may also be associated with said calling account and further comprising a second private identification number for associating a card and an access private identification number with a calling account.

15. A method of providing and billing for calling and electronic mailbox access using one or more computers comprising:

assigning a calling account to a user;

assigning an access private identification number and a prepaid value to said calling account and storing that assignment in a control computer system;

assigning a message mailbox in a mailbox system and a public mailbox number to said calling account;

prompting said user for said access private identification number,

using said control computer system to verify said access private identification number and to verify that sufficient finds are available for account access; and

allowing access to said calling account when a verification is positive.

20. A calling account with two access identifications comprising:

an access private identification number for accessing said calling account;

a value indicating available funds in said calling account; and

a recharge identification number allowing adding finds to said calling account, but not allowing use of said calling account.

21. The account according to claim 20 further comprising:

an electronic message mailbox system for accepting messages into a plurality of mailboxes and presenting messages to mailbox owners;

a public mailbox identification allowing anyone to leave messages in a mailbox, said messages retrieved using said access private identification number; and

a calling control system for receiving said private access identification and when said identification has been verified and said account value has been checked allowing access to a call placement system and to a message system.

22. The account according to claim 20 wherein said access private identification and said value are associated with a calling card.

23. The system according to claim 20 farther comprising:

a calling control computer system for receiving said private access identification and when said identification has been verified and said account value has been checked, allowing access to a call placement system and to a message system.

24. The system according to claim 20 wherein said access private identification is associated with a calling card.

25. The system according to claim 20 wherein said value may be incremented from time to time, either through deposit of finds or through an electronic transfer identified by said recharge identification.

26. The system according to claim 20 wherein said access private identification is associated with a calling card and wherein said calling card and said private identification become permanently inactive once a value associated with said card is exhausted.

27. The system according to claim 20 wherein said access private identification is associated with a calling card and wherein said calling card and said private identification become inactive once a value associated with said card is exhausted and further wherein additional cards associated with additional values may also be associated with said calling account.

29. The method according to claim 28 further comprising:

assigning a message mailbox in a mailbox system and a public mailbox number to said calling account.

30. The method according to claim 28 wherein said access private identification and said funds are associated with a calling card.

31. The method according to claim 29 wherein said public mailbox number may be used as said recharge identification number.

32. The method according to claim 28 wherein said access private identification and an initial value are associated with a calling card and wherein said calling card and said private identification become inactive once a value associated with said card is exhausted and further wherein additional cards may also be associated with said calling account.

33. The method according to claim 32 further comprising:

assigning a second private identification number for associating a card and an access private identification number with a calling account.

35. The system according to claim 34 further comprising:

a value indicating available finds associated with a message in said mailbox.

36. The system according to claim 35 further wherein said available funds associated with a message are restricted to allow playback of said message and a return phone call to an indicated phone number.

37. The system according to claim 34 further comprising:

a public mailbox identification allowing anyone to leave messages in a mailbox, said mailbox accessed by said access private identification number.

38. The system according to claim 34 further comprising:

a calling control computer system associated with said voice mailbox for receiving said private access identification and when said identification has been verified and said account value has been checked allowing access to a call placement system.

39. The system according to claim 34 wherein said access private identification is associated with a calling card.

28. A method for transferring funds comprising:

assigning a calling account to a user;

assigning an access private identification number to said calling account;

assigning a recharge identification number to said calling account;

allowing a person, other than a user, to add finds to said calling account using said recharge identification number; and

allowing a user to access funds from said calling account using said private identification number.

34. A system for providing a message mailbox with a call origination capability comprising:

a message mailbox system accessible from a plurality of communications devices;

an access identification for accessing a message mailbox in said system;

a menu allowing an owner of said mailbox to select from a number of functions;

a function choice allowing a user to place a call through a public communication network, said call having a call identification indicating said voice mailbox.

40. A method for originating calls from a message mailbox comprising:

receiving a connection to a mailbox system;

receiving an access number for a mailbox;

verifying said access number;

providing menu prompts to a user, including an option to originate a call;

completing a call, when selected, through a public network, and including a public mailbox identification as the call origination of said call.

41. The method according to claim 40 further wherein there is no telephone number equivalent to said mailbox number and any returned call placed to said mailbox number is necessarily placed into said mailbox system.

42. The method according to claim 40 further comprising:

assigning an account to a user;

assigning an access private identification number and a prepaid value to said calling account and storing that assignment in a control computer system;

assigning a recharge identification number to said calling account;

prompting said user for said access private identification number;

using said control computer system to verify said access private identification number and to verify that sufficient funds are available for account access;

allowing access to said account when a verification is positive; and

when requested by a user connecting to a message in said mailbox;

prompting a user whether the user wishes to place a call to a number associated with a message.

43. The method according to claim 41 wherein further comprising ascertaining that payment is available to listen to or return a particular message in said mailbox.

44. The method according to claim 40 wherein said mailbox is associated with a prepaid calling account.

45. The method according to claim 40 further comprising:

prompting a user for a log-in;

prompting a user for a menu choice, including a “

make call”

menu choice;

allowing a user to enter a phone number or a speed-dial number; and

wherein said mailbox is associated with a prepaid calling account.

46. The method according to claim 45 further comprising:

providing speed dialing options as the sole options for making a call

47. The method according to claim 45 further comprising:

providing speed dialing options that are programmable by another party;

48. The method according to claim 45 further comprising:

providing a user an option to place two or more calls from a message mailbox in order to make a conference call.

49. The method according to claim 45 further comprising:

providing a “

meet me”

option so that a select number of calls could originate elsewhere to allow for a multi-caller phone conference.

50. The method according to claim 40 wherein said access private identification and said value are associated with a calling card and wherein said calling card and said private identification become inactive once a value associated with said card is exhausted and further wherein additional cards associated with additional values may also be associated with said calling account.

51. The method according to claim 40 wherein said access private identification and said value are associated with a calling card and wherein said calling card and said private identification become inactive once a value associated with said card is exhausted and further wherein additional cards associated with additional values may also be associated with said calling account and further comprising a second private identification number for associating a card and an access private identification number with a calling account.

52. A system for providing a message mailbox comprising:

an electronic message mailbox system able to accept messages into a plurality of mailboxes and present messages to mailbox owners, said mailbox locally accessible from a first calling area;

a public mailbox identification allowing a party to leave messages in a mailbox, said mailbox accessed by said access private identification number;

an access private identification allowing access to said mailbox; and

a message acceptance access point, remote from said mailbox system and locally accessible from a second calling area, allowing a party to leave a message for a mailbox, wherein said message is later transmitted to said mailbox system.

53. The system according to claim 52 wherein said message mailbox is accessed via a public telephone network and further comprising:

a first calling area access phone number for connecting to said electronic message mailbox system; and

a second calling area access phone number for connecting to said message acceptance module.

54. The system according to claim 52 wherein said message mailbox is accessed via a public telephone network and further comprising:

a first calling area access phone number for connecting to said electronic message mailbox system;

a plurality of second calling area access phone numbers for connecting via a local phone call to one or more message acceptance modules; and

wherein said public identification comprises a mailbox number which may be used to identify a mailbox for message receipt via any of said message acceptance modules.

55. The system according to claim 53 wherein said first calling area access phone number and/or said second calling area access phone number are fee-per-access numbers.

56. The system according to claim 53 wherein said first calling area access phone and/or said second calling area access phone number are toll-free numbers.

57. The system according to claim 53 wherein said first calling area is in a different country from said second calling area.

59. The method according to claim 58 further comprising:

accepting payment information associated with said message;

transmitting said payment information associated with said message; and

presenting said message in accordance with said payment information.

60. The method according to claim 59 wherein said payment information comprises prepaid funds for accessing said message.

61. The method according to claim 59 wherein said payment information comprises a charge authorization for accessing said message.

62. The method according to claim 59 wherein said payment information includes authorization to pay for a return phone call to a specified number.

58. A method for allowing a caller to leave a message for a receiving party located in a different calling region comprising:

accepting a phone call at a message acceptance station;

receiving a mailbox identification;

receiving a message;

storing said message for transmission to a voice mailbox system;

transmitting said message to said voice mailbox system;

accepting a connection at said voice mailbox system;

verifying an access identification; and

presenting said message.

63. A method providing economical international voice messaging comprising:

accepting a phone call at a message acceptance station in a first country, said phone call connectable via a local or toll-free connection;

receiving a mailbox identification indicating a message mailbox in a second country;

receiving a message;

storing said message for transmission to a message mailbox in a second country;

accepting a connection in said second country to said voice mailbox system;

verifying an access identification; and

presenting said message.

64. The method according to claim 63 further comprising:

accepting payment information associated with said message in said first country;

storing and transmitting said payment information associated with said message to a message mailbox system; and

presenting said message in accordance with said payment information.

65. The method according to claim 63 wherein said payment information comprises prepaid funds for accessing said message.

66. The method according to claim 63 wherein said payment information comprises a charge authorization for accessing said message.

67. The method according to claim 63 wherein said payment information includes authorization to pay for a return phone call to a specified number.