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Remote ordering system

  • US 20030014330A1
  • Filed: 08/23/2002
  • Published: 01/16/2003
  • Est. Priority Date: 04/27/1999
  • Status: Active Grant
First Claim
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1. A system for the remote ordering of menu items from one or more order fulfillment centers located in a large venue having identifiable seats occupied by event patrons, said system enabling each patron to self-order selected menu items using a wireless, hand-held communication device having a display, for delivery to the seat of said patron, comprising a seat location identifier code provided to each patron for use in said hand-held communication device to identify the patron seat for transmission with an order, an order-processing computer for displaying orders for selected items, including seat location, to order fulfillment personnel, and at least one transmitter/receiver node for receiving orders from a plurality of said devices and communicating them to said computer for display to order fulfillment personnel and subsequent order delivery to said identified seat location.

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