Centrally stored online information methods and systems

• US 20030018742A1
• Filed: 06/28/2002
• Published: 01/23/2003
• Est. Priority Date: 07/06/2001
• Status: Active Grant

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: Imago, Satosi
• Granted Patent: US 6,941,277 B2
• Time in Patent Office: Days
• US Class Current: 709/214
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06Q 30/0625 Directed, with specific intent or strategy
• CPC Class Codes: Y10S 707/99933 Query processing, i.e. searching

Abstract

Online information is centrally stored for various devices, and the online information includes reference manual and related information such as related products, new products and maintenance information. The online information is retrieved from a user display unit that is either independent or is incorporated in the device. The online information is selected from a list of devices that is connected to the network. The online information is also further searched based upon a key that a user specifies.

Claims

1. A method of providing online information, comprising the steps of:

connecting devices to a network;

storing predetermined sets of information on the devices in a single server that is connected to the network;

specifying one of the devices by transmitting device information on at least the specified one device to the server;

searching for the information that corresponds to the device information to generate relevant information; and

transmitting to an output location the relevant information.

2. The method of providing online information according to claim 1 wherein each of the sets of the information is organized in a reference manual.

3. The method of providing online information according to claim 2 wherein the reference manual further includes predetermined units of information.

4. The method of providing online information according to claim 3 further comprising additional steps of:

specifying a search key for a particular one of the units in the relevant information;

generating partial relevant information based upon the search key; and

transmitting to the output location the partial relevant information.

5. The method of providing online information according to claim 1 further comprising additional steps of:

requesting to the server a first list of the devices for which the information is available;

displaying the first list of the devices; and

selecting one device from the first list.

6. The method of providing online information according to claim 5 wherein the list is generated based upon the device information from each of the devices connected to the network after inquiry is broadcasted to the devices.

7. The method of providing online information according to claim 5 further comprising additional steps of:

displaying a second list of predetermined output locations; and

selecting one of the output locations from the second list.

8. The method of providing online information according to claim 1 wherein the information includes reference information on the devices.

9. The method of providing online information according to claim 1 wherein the information includes related information on the devices.

10. The method of providing online information according to claim 9 wherein the related information includes related products.

11. The method of providing online information according to claim 9 wherein the related information includes maintenance information.

12. The method of providing online information according to claim 1 further comprising an additional step of converting a format of the relevant information based upon the output location prior to said transmitting to the output location.

13. The method of providing online information according to claim 12 wherein the output location includes a printer and a display window.

14. The method of providing online information according to claim 13 wherein reference information and related information on the devices are simultaneously shown in the display window.

15. The method of providing online information according to claim 1 further comprising additional steps of:

registering the devices with the server for compiling a first list of the devices for which the information is available as the devices are connected to the network;

displaying the first list of the devices; and

selecting one device from the first list.

17. The system for providing online information according to claim 16 wherein each of the sets of the information is organized in a reference manual.

18. The system for providing online information according to claim 17 wherein the reference manual further includes predetermined units of information.

19. The system for providing online information according to claim 18 wherein said manual display unit further comprises a search key specification unit for specifying a search key for a particular one of the units in the relevant information, said manual server further comprising a device manual search unit for searching and generating partial relevant information based upon the search key, said manual server transmitting to the output location the partial relevant information.

20. The system for providing online information according to claim 16 wherein said display unit requests said manual server a first list of said devices for which the information is available, said display panel displaying the first list of said devices, said display panel having an input capability for selecting one of said devices from the first list.

21. The system for providing online information according to claim 20 wherein said devices each further comprise a device information response unit, said manual server broadcasting an inquiry to said devices, said manual server compiling the list based upon the device information that is sent from each of said device information response unit that is connected to the network in response to the inquiry.

22. The system for providing online information according to claim 20 wherein said devices each further comprise a device information response unit for registering the device information with said manual server, said manual server compiling the list based upon the device information.

23. The system for providing online information according to claim 20 wherein said display unit further displays a second list of predetermined output locations on said display panel for selecting one of the output locations from the second list.

24. The system for providing online information according to claim 16 wherein the information includes reference information on said devices.

25. The system for providing online information according to claim 16 wherein the information includes related information on said devices.

26. The system for providing online information according to claim 25 wherein the related information includes related products.

27. The system for providing online information according to claim 25 wherein the related information includes maintenance information.

28. The system for providing online information according to claim 16 wherein said manual server further comprises a format converter unit for converting a format of the relevant information based upon the output location prior to transmitting to the output location.

29. The system for providing online information according to claim 27 wherein the output location includes a printer and a display window.

30. The system for providing online information according to claim 29 wherein said display panel displays reference information and related information on said devices in the display window.

16. A system for providing online information, comprising:

devices that are connected to a network;

a manual server connected to the network having a memory storage unit for storing predetermined sets of information on said devices; and

a manual display unit connected to the network for specifying one of said devices by transmitting device information on at least said specified one device to said manual server, wherein said manual server searches the memory storage for the information that corresponds to said specified device information to generate relevant information, said manual server transmitting to an output location the relevant information, said manual display unit further including a display panel as the output location for displaying the relevant information.

31. A device for interfacing online information from a manual server connected to a network having a memory storage unit for storing predetermined sets of information on devices, the manual server broadcasting an inquiry to the devices, the manual server searching the memory storage for the information based upon specified device information to generate relevant information, said manual server transmitting to an output location the relevant information, each of said devices connected to the network for performing a predetermined task, each of said devices comprising:

a device information response unit for transmitting device information to said manual server in response to the inquiry, said manual server compiling a device list based upon the device information and transmitting the device list to said devices;

an input unit for selecting one of devices from the device list by transmitting the specified device information on the selected one of said devices to the manual server via the network; and

a display panel as the output location for displaying the relevant information.

32. The device for interfacing online information according to claim 31 wherein each of the sets of the information is organized in a reference manual.

33. The system for providing online information according to claim 32 wherein the reference manual further includes predetermined units of information.

34. The system for providing online information according to claim 33 further comprising a search key specification unit for specifying a search key for a particular one of the units in the relevant information, said manual server further searching and generating partial relevant information based upon the search key, said manual server transmitting to the output location the partial relevant information.