Method and apparatus for generating and recognizing speech as a user interface element in systems and network management

• US 20030018771A1
• Filed: 03/04/2002
• Published: 01/23/2003
• Est. Priority Date: 07/15/1997
• Status: Abandoned Application

• Current Assignee: Computer Associates Think Inc. (Broadcom, Inc.)
• Original Assignee: Computer Associates Think Inc. (Broadcom, Inc.)
• Inventors: Vinberg, Anders
• Application Number:
  US10/091,067
• Publication Number:
  US 20030018771A1
• Time in Patent Office: Days
• US Class Current: 709/223
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

A method for generating audio alerts is disclosed. The method includes detecting an alert condition, and determining a notification path associated with the alert condition. The method also includes constructing an audio notification message based on at least one parameter associated with the alert condition, and outputting the audio notification message via the notification path. A method for processing audio commands is also disclosed. This method includes receiving an audio command from a user and processing the audio command to derive command data. The method further includes constructing a command based on the command data, and storing the command in an object repository. Systems and computer-readable storage media for generating an audio alert and processing an audio command are also disclosed.

Claims

1. A method for generating an audio alert, comprising:

detecting an alert condition

determining a notification path associated with the alert condition;

constructing an audio notification message based on at least one parameter associated with the alert condition; and

outputting the audio notification message via the notification path.

2. The method of claim 1, further including defining audio characteristics associated with the audio notification message.

3. The method of claim 1, wherein constructing an audio notification message includes identifying a portion of the message that is likely to be difficult for a user to understand and replacing the identified portion with a more easily understood synonym.

4. The method of claim 1, wherein detecting an alert condition includes detecting an alert condition within a plurality of subsystems of a network management application.

5. The method of claim 1, further comprising defining at least one audio characteristic associated with the audio notification message.

6. The method of claim 5, wherein the audio characteristic is a volume.

7. The method of claim 5, wherein the audio characteristic is a balance.

8. The method of claim 1, wherein the audio messages presented in accordance with a filter.

9. The method of claim 1, wherein the determining the notification path includes analyzing a parameter associated with the alert condition and selecting the notification path based on the parameter.

10. The method of claim 1, wherein determining the notification path includes analyzing an escalation list.

11. The method of claim 1, wherein constructing the audio notification message includes:

determining a user associated with the audio notification message;

determining a language preference associated with the user; and

constructing the audio message based on the language preference.

12. A method for processing an audio command, comprising:

receiving an audio command from a user;

processing the audio command to derive command data;

constructing a command based on the command data; and

storing the command in an object repository.

13. A system for generating an audio alert, comprising:

means for detecting an alert condition

means for determining a notification path associated with the alert condition;

means for constructing an audio notification message based on at least one parameter associated with the alert condition; and

means for outputting the audio notification message via the notification path.

14. A system for processing an audio command, comprising:

means for receiving an audio command from a user;

means for processing the audio command to derive command data;

means for constructing a command based on the command data; and

means for storing the command in an object repository.

15. A computer-readable storage medium encoded with processing instructions for generating an audio alert, including:

computer readable instructions for detecting an alert condition

computer readable instructions for determining a notification path associated with the alert condition;

computer readable instructions for constructing an audio notification message based on at least one parameter associated with the alert condition; and

computer readable instructions for outputting the audio notification message via the notification path.

16. A computer-readable storage medium encoded with processing instructions for processing an audio command, including:

computer readable instructions for receiving an audio command from a user;

computer readable instructions for processing the audio command to derive command data;

computer readable instructions for constructing a command based on the command data; and

computer readable instructions for storing the command in an object repository.