Method and apparatus for managing network devices

• US 20030018780A1
• Filed: 06/19/2002
• Published: 01/23/2003
• Est. Priority Date: 06/26/2001
• Status: Abandoned Application

• Current Assignee: Canon Ayutthaya Limited (Canon Inc.)
• Original Assignee: Canon Ayutthaya Limited (Canon Inc.)
• Inventors: Kawashima, Masanori
• Application Number:
  US10/173,631
• Publication Number:
  US 20030018780A1
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: H04L 43/0811 by checking connectivity

Abstract

This disclosure relates to an apparatus which notifies the user of the state of a network device using an e-mail message as needed even when no response is acquired from the network device. A response request command is sent to the network device at a predetermined timing, and the response state of the network device to the response request command is stored. The previous response state is read out from a storage component (S801), and it is checked if a response is received (S802). If a response is received, it is also checked if a response is received in the current process (S803). If no response is received in the current process, an e-mail message indicating that no response is received from the device is generated (S804), and is sent (S807). On the other hand, if a response is returned from the device which returned no response in the previous process (S805), an e-mail message indicating that the device has been recovered is generated (S804), and is sent (S807).

Claims

1. An apparatus for managing one or more network devices connected to a network, comprising:

a sending component for controlling a process for sending a response request command to the network device at a predetermined timing;

a detection component for detecting a change in response state of the network device in response to the response request command; and

a message sending component for controlling a process for sending a message corresponding to a detection result of said detection component to a predetermined message address when said detection component detects a change in response state.

2. The apparatus of claim 1, further comprising a message generation component for generating a message corresponding to the detection result of said detection component,

wherein said message sending component controls a process for sending the message generated by said message generation component.

3. The apparatus of claim 1, wherein said detection component detects a change in response state when continuity of responses from the network device to the response request command has changed.

4. The apparatus of claim 3, wherein said detection component detects a change in response state when a response from the network device which sent a response to the response request command is disrupted, and said message generation component generates a message indicating that a trouble has occurred in the network device.

5. The apparatus of claim 3, wherein:

said detection component detects a change in response state when a response is sent from the network device that did not send any response to the response request command;

said message generation component generates a message indicating that the state of the network device has been recovered.

6. The apparatus of claim 1, wherein said detection component further comprises:

a storage component for storing at least one previous response state of the network device; and

a checking component for comparing the previous response state and a current response state, and determining a change in response state when the two response states do not match.

16. The apparatus of claim 1, wherein said message is e-mail message.

7. An apparatus for managing one or more network devices connected to a network, comprising:

a sending component for sending a response request command to the network device at a predetermined timing;

a receiving component for receiving response information when the network device sends the response information in response to the response request command;

a checking component for checking if said receiving component receives the response information;

a message generation component of generating a message corresponding to the checking result of said checking component to a predetermined message address; and

a message sending component for controlling a process for sending the message generated by said message generation component.

8. The apparatus of claim 7, wherein when said checking component determines that no response information is received, said message generation component generates a message with contents indicating that the network device has ceased to respond.

9. The apparatus of claim 7, wherein:

said sending component sends the response request command even to the network device which has ceased to respond;

said checking component checks if the response information is sent from the network device which has ceased to respond to the response request command, and is received by said receiving component;

when said checking component determines that the response information begins to be received again, said message generation component generates a message with contents indicating that the network device has been recovered.

10. The apparatus of claim 7, further comprising:

a storage component for time-serially storing checking results of said checking component; and

a detection component for detecting a change between time-serial first and second checking results which are stored by said storage component,

wherein when said detection component detects a change, said messagegeneration component generates a message with contents corresponding to the change.

11. The apparatus of claim 7, further comprising:

an accumulation component for accumulating at least a previous one of checking results of said checking component; and

a detection component for detecting a change between a previous checking result (first checking result) accumulated by said accumulation component, and a current checking result (second checking result),

wherein when said detection component detects a change, said message generation component generates a message with contents corresponding to the change.

12. The apparatus of claim 10, wherein said message generation component generates a message with contents indicating that the network device has ceased to respond when said detection component detects that the first checking result indicating that the response information was received has changed to the second checking result indicating that no response information is received.

13. The apparatus of claim 10, wherein when said detection component detects that the first checking result indicating that no response information was received has changed to the second checking result indicating that the response information is received,

said message generation component generates a message with contents indicating that the network device has been recovered.

14. The apparatus of claim 7, wherein the response information contains information that pertains to a state of the network device.

15. The apparatus of claim 7, wherein the predetermined timing includes a periodic timing.

18. The method of claim 17, further comprising the step of generating a message corresponding to the detection result of the detection step,

wherein the message sending step includes the step of controlling a process for sending the message generated in the message generation step.

19. The method of claim 17, wherein the detection step includes the step of detecting a change in response state when continuity of responses from the network device to the response request command has changed.

20. The method of claim 17, wherein:

the detection step includes the step of detecting a change in response state when a response from the network device which sent a response to the response request command is disrupted; and

the message generation step includes the step of generating a message indicating that a trouble has occurred in the network device.

21. The method of claim 19, wherein:

the detection step includes the step of detecting a change in response state when a response is sent from the network device that did not send any response to the response request command; and

the message generation step includes the step of generating a message indicating that the state of the network device has been recovered.

22. The method of claim 19, wherein the detection step further comprises the steps of:

storing at least one previous response state of the network device; and

comparing the previous response state and a current response state, and determining a change in response state when the two response states do not match.

24. The method of claim 23, wherein the message generation step includes the step of, generating a message with contents indicating that the network device has ceased to respond when it is determined in the checking step that no response information is received.

25. The method of claim 24, wherein:

the sending step includes the step of controlling a process for sending the response request command even to the network device which has ceased to respond;

the checking step includes the step of checking if the response information is sent from the network device which has ceased to respond to the response request command, and is received in the reception step; and

the message generation step includes the step of, when it is determined in the checking step that the response information begins to be received again, generating a message with contents indicating that the network device has been recovered.

26. The method of claim 23, further comprising the steps of:

time-serially storing checking results of the checking step; and

detecting a change between time-serial first and second checking results which are stored in the storage step,

wherein the message generation step includes the step of, generating a message with contents corresponding to the change when a change is detected in the detection step.

27. The method of claim 23, further comprising the steps of:

accumulating at least a previous one of checking results of the checking step; and

detecting a change between a previous checking result (first checking result) accumulated in the accumulation step, and a current checking result (second checking result),

wherein the message generation step includes the step of, when a change is detected in the detection step, generating a message with contents corresponding to the change.

28. The method of claim 26, wherein the message generation step includes the step of, generating a message with contents indicating that the network device has ceased to respond when it is detected in the detection step that the first checking result indicating that the response information was received has changed to the second checking result indicating that no response information is received.

29. The method of claim 26, wherein the message generation step includes the step of, generating a message with contents indicating that the network device has been recovered when it is detected in the detection step that the first checking result indicating that no response information was received has changed to the second checking result indicating that the response information is received.

30. The method of claim 23, wherein the response information contains information that pertains to a state of the network device.

31. The method of claim 23, wherein the predetermined timing includes a periodic timing.

32. The method of claim 17, wherein said message is e-mail message.

17. A method for managing one or more network devices connected to a network, comprising the steps of:

sending a response request command to the network device at a predetermined timing;

detecting a change in response state of the network device in response to the response request command; and

controlling a process for sending a message corresponding to a detection result of the detection step to a predetermined message address when a change in response state is detected in the detection step.

23. A method for managing one or more network devices connected to a network, comprising the steps of:

sending a response request command to the network device at a predetermined timing;

receiving response information when the network device sends the response information in response to the response request command;

checking if the response information is received in the reception step;

generating a message corresponding to the checking result of the checking step to a predetermined message address; and

controlling a process for sending the message generated in the message generation step.

33. A computer program product for managing one or more network devices connected to a network, said computer program product comprising:

a computer-readable medium; and

computer-executable instructions carried on said computer-readable medium for performing the steps of;

sending a response request command to the network device at a predetermined timing;

detecting a change in response state of the network device in response to the response request command; and

controlling a process for sending a message corresponding to a detection result of the detection step to a predetermined message address when a change in response state is detected in the detection step.

34. A computer program product for managing one or more network devices connected to a network, said computer program product comprising:

a computer-readable medium; and

computer-executable instructions carried on said computer-readable medium for performing the steps of;

sending a response request command to the network device at a predetermined timing;

receiving response information when the network device sends the response information in response to the response request command;

checking if the response information is received in the reception step;

generating a message corresponding to the checking result of the checking step to a predetermined message address; and

controlling a process for sending the message generated in the message generation step.

35. A program for managing one or more network devices connected to a network, the program is embodied in a recording medium and comprising:

a sending program component for controlling a process for sending a response request command to the network device at a predetermined timing;

a detection program component for detecting a change in response state of the network device in response to the response request command; and

a message sending program component for controlling a process for sending a message corresponding to a detection result of said detection program component to a predetermined message address when said detection component detects a change in response state.

36. A program for managing one or more network devices connected to a network, the program is embodied in a recording medium and comprising:

a sending program component for sending a response request command to the network device at a predetermined timing;

a receiving program component for receiving response information when the network device sends the response information in response to the response request command;

a checking program component for checking if said receiving component receives the response information;

a message program generation component of generating a message corresponding to the checking result of said checking program component to a predetermined message address; and

a message sending program component for controlling a process for sending the message generated by said message generation program component.