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APPARATUS AND METHODS FOR COORDINATING INTERNET PROTOCOL TELEPHONE AND DATA COMMUNICATIONS

  • US 20030021259A1
  • Filed: 01/22/1998
  • Published: 01/30/2003
  • Est. Priority Date: 10/25/1995
  • Status: Active Grant
First Claim
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1. A system for conducting multimedia communication between a host and a client, comprising:

  • a host presentation server connected to a wide area network (WAN) wherein clients may connect by computer and interact with a digital presentation provided by the presentation server; and

    a computerized Internet Protocol Network Telephony (IPNT) call-placing and switching system;

    wherein, initiated by customer interaction with the digital presentation, the presentation server provides data to the IPNT all-placing and switching system identifying the customer and requesting establishment of an IPNT call between the customer and an agent of the host.

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