System, Method and computer program product for presenting large lists over a voice user interface utilizing dynamic segmentation and drill down selection

• US 20030023440A1
• Filed: 03/09/2001
• Published: 01/30/2003
• Est. Priority Date: 03/09/2001
• Status: Abandoned Application

• Current Assignee: Bevocal Incorporated (Microsoft Corporation)
• Original Assignee: Bevocal Incorporated (Microsoft Corporation)
• Inventors: Chu, Wesley A.
• Application Number:
  US09/802,347
• Publication Number:
  US 20030023440A1
• Time in Patent Office: Days
• US Class Current: 704/249
• CPC Class Codes: G10L 15/19 Grammatical context, e.g. disambiguation of the recognition hypotheses based on word sequence rules
• CPC Class Codes: H04M 3/4936 Speech interaction details speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML

Abstract

A system, method and computer program product for storing selected information in a speech recognition framework are disclosed in which information about a subject is presented to a user via a speech recognition portal. An utterance is then received from the user. In response to the utterance from the user, an entry associated with some or all of the information about the subject is stored in a list associated with the user.

Claims

1. A method for storing selected information in a speech recognition framework, comprising:

a) presenting information about a subject to a user via a speech recognition portal;

b) receiving an utterance from the user; and

c) storing an entry associated with at least a portion of the information about the subject in a list associated with the user in response to the utterance from the user.

2. The method of claim 1, further comprising presenting at least a portion of the list to the user via the speech recognition portal.

3. The method of claim 2, wherein presenting the at least a portion of the list to the user via the speech recognition portal comprises:

dividing the list into a plurality of segments; and

presenting the plurality of segments to the user via the speech recognition portal.

4. The method of claim 3, further comprising receiving an utterance from the user indicating a selection of one of the presented segments;

dividing the selected segment into a plurality of sub-segments; and

presenting the plurality of sub-segments to the user via the speech recognition portal.

5. The method of claim 4, wherein the selected segment is dynamically divided into sub-segments and the sub-segments are dynamically presented to the user via the speech recognition portal.

6. The method of claim 2, further permitting the user to select the entry from the at least a portion of the list;

and presenting at least a portion of the information about the subject to the user via the speech recognition portal.

7. The method of claim 6, further comprising facilitating communication between the subject and the user.

8. The method of claim 1, wherein the information about the subject includes street address information about the subject.

9. The method of claim 1, wherein the information about the subject includes telephone number information about the subject.

10. The method of claim 1, wherein the information about the subject includes network address information about the subject.

11. The method of claim 1, wherein the information about the subject promotional information relating to the subject.

12. The method of claim 1, wherein the subject comprises a business.

13. The method of claim 1, wherein a plurality of entries are stored in the list and wherein at least a portion of the entries are grouped into one or more groups.

14. The method of claim 13, wherein the at least a portion of the entries are grouped according to the subjects of the entries.

15. The method of claim 13, wherein the user is permitted to group the entries of the list into the one or more of groups.

16. The method of claim 1, wherein the user is authorized to add the entry associated with the subject into at least one list associated with at least one third party.

17. The method of claim 1, wherein a third party is authorized to store at least one additional entry associated with at least one other subject in the list of the user.

18. The method of claim 17, wherein the user is notified about the storing of the additional entry in the list of the user.

19. A system for storing selected information in a speech recognition framework, comprising:

a) logic for presenting information about a subject to a user via a speech recognition portal;

b) logic for receiving an utterance from the user; and

c) logic for storing an entry associated with at least a portion of the information about the subject in a list associated with the user in response to the utterance from the user.

20. A computer program product for storing selected information in a speech recognition framework, comprising:

a) computer code for presenting information about a subject to a user via a speech recognition portal;

b) computer code for receiving an utterance from the user; and

c) computer code for storing an entry associated with at least a portion of the information about the subject in a list associated with the user in response to the utterance from the user.