System and method for managing a plurality of rental facilities

• US 20030023453A1
• Filed: 05/20/2002
• Published: 01/30/2003
• Est. Priority Date: 07/30/2001
• Status: Abandoned Application

• Current Assignee: Centershift Incorporated (Yardi Systems Incorporated)
• Original Assignee: Centershift Incorporated (Yardi Systems Incorporated)
• Inventors: Smith, Stephen P., Cochrane, James T., Hafen, James, Wenger, Karl, Hoban, William
• Application Number:
  US10/151,384
• Publication Number:
  US 20030023453A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

Rental information is stored in a central database. A request to conduct a rental facility transaction is received from a user of web browser over a network. The requested rental transaction is conducted at a central processing center using the rental information. A result for the rental facility transaction is communicated back to the web browser of the user. The rental facility transaction may include operational transactions and management transactions. Changes made by one rental facility transaction are available to subsequent rental facility transactions in real-time.

Claims

1. A method for managing a plurality of rental facilities using a central processing center, the method comprising:

storing rental information within a central database;

receiving from a user a request to execute a rental facility transaction, the request originating from a web browser by way of a network communication link;

conducting the requested transaction using rental information stored within the central database accessible by the central processing center; and

communicating a result for the transaction to the web browser.

2. The method of claim 1, wherein the rental facility transaction comprises modifying the rental information, the modification being available in real-time for subsequent rental facility transactions.

3. The method of claim 2, wherein rental information includes business rules and wherein rental facility transaction comprises a management transaction.

4. The method of claim 2, wherein rental facility transaction comprises an operational transaction.

5. The method of claim 3, wherein the business rules comprise common business rules which apply to substantially all rental facilities.

6. The method of claim 3, wherein the business rules comprise facility-specific business rules which apply to at least one rental facility.

7. The method of claim 3, wherein the request is received by a web software component at the central processing center and wherein the management transaction comprises modifying code for the web software component in real-time.

8. The method of claim 3, wherein rental information includes facility-specific information and wherein the management transaction comprises modifying facility-specific information.

9. The method of claim 8, wherein the management transaction comprises generating a report containing at least a portion of facility-specific information for at least one facility.

10. The method of claim 4, wherein rental information includes facility-specific information and wherein the operational transaction comprises modifying the facility-specific information to reserve a rental unit for the user.

11. The method of claim 4, wherein the operational transaction comprises processing a rent payment by communicating with a financial processing center by way of the network communication link.

12. The method of claim 4, wherein the operational transaction comprises processing a sale of merchandise.

13. The method of claim 4, wherein the operational transaction comprises managing an existing rental account.

14. The method of claim 4, wherein the operational transaction comprises managing a delinquent rental account.

15. The method of claim 3, wherein conducting the requested transaction further comprises:

identifying the requested rental facility transaction from the request; and

executing the requested rental facility transaction according to the business rules associated with the requested rental facility transaction.

16. The method of claim 1, further comprising:

reading an authorization indicator from the request;

comparing the authorization indicator to an authorization level required for the rental facility transaction included in the request; and

denying the user'"'"'s request to conduct the requested rental facility transaction, in response to the authorization indicator not satisfying the authorization level required for the rental facility transaction.

17. The method of claim 1, wherein the central database retains historical information for at least one closed rental account and wherein the rental facility transaction comprises generating a report comprising the historical information.

18. The method of claim 1, wherein the user is physically remote to at least one rental facility,. the at least one rental facility being a subject of the requested rental facility transaction.

19. The method of claim 1, wherein the web browser comprises a cache that stores persistent rental information.

20. The method of claim 1, wherein the rental facility comprises a self-storage rental facility.

21. A system for managing a plurality of rental facilities using a central processing center, the system comprising:

a central database that stores rental information;

a receiver that receives user requests to execute rental facility transactions, user requests originating from web browsers by way of a network communication link;

a processor that conducts the requested transaction using rental information stored within the central database accessible by the central processing center; and

a communication component that communicates a result for the transaction to the web browser.

22. The system of claim 21, wherein the rental facility transaction comprises modifying the rental information, the modification being available in real-time for subsequent rental facility transactions.

23. The system of claim 22, wherein rental information includes business rules and wherein rental facility transaction comprises a management transaction.

24. The system of claim 22, wherein rental facility transaction comprises an operational transaction.

25. The system of claim 23, wherein the business rules comprise common business rules which apply to substantially all rental facilities.

26. The system of claim 23, wherein the business rules comprise facility-specific business rules which apply to at least one rental facility.

27. The system of claim 23, wherein the request is received by a web software component at the central processing center and wherein the management transaction comprises modifying code for the web software component in real-time.

28. The system of claim 23, wherein rental information includes facility-specific information and wherein the management transaction comprises modifying facility-specific information.

29. The system of claim 28, wherein the management transaction comprises generating a report containing at least a portion of facility-specific information for at least one facility.

30. The system of claim 24 wherein rental information includes facility-specific information and wherein the operational transaction comprises modifying the facility-specific information to reserve a rental unit for the user.

31. The system of claim 24, wherein the operational transaction comprises processing a rent payment by communicating with a financial processing center by way of the network communication link.

32. The system of claim 24, wherein the operational transaction comprises processing a sale of merchandise.

33. The system of claim 24, wherein the operational transaction comprises managing an existing rental account.

34. The system of claim 21, wherein the processor identifies the requested rental facility transaction from the request and executes the requested rental facility transaction according to the business rules associated with the requested rental facility transaction.

35. The system of claim 21, further comprising a verification component that reads an authorization indicator from the request, compares the authorization indicator to an authorization level required for the rental facility transaction included in the request and denies the user'"'"'s request to conduct the requested rental facility transaction, in response to the authorization indicator not satisfying the authorization level required for the rental facility transaction.

36. The system of claim 21, wherein the central database retains historical information for at least one closed rental account and wherein the rental facility transaction comprises generating a report comprising the historical information.

37. The system of claim 21, wherein the user is physically remote to at least one rental facility, the at least one rental facility being a subject of the requested rental facility transaction.

38. The system of claim 21, wherein the web browser comprises a cache that stores persistent rental information.

39. The system of claim 21, wherein the rental facility comprises a self-storage rental facility.

40. A method for managing a plurality of rental facilities according to business rules, the method comprising:

providing a central software module programmed to enforce the business rules, the central software module being in communication with a central database;

permitting users to conduct rental facility transactions with the central software module for at least one rental facility through an Internet browser; and

compiling the results of the rental facility transactions in the central database.

41. The method of claim 40, further comprising:

restricting access to specific rental facility transactions because of access restrictions associated with each user.

42. The method of claim 40, further comprising:

authorizing a user to override at least one business rule.

43. The method of claim 42, further comprising:

in response to a user overriding at least one business rule, creating a notification that an override has occurred.

44. The method of claim 40, wherein the central software module is web-enabled.

45. The method of claim 40, wherein the business rules comprise common business rules which apply to substantially all rental facilities.

46. The method of claim 40, wherein the business rules comprise facility-specific business rules which apply to at least one rental facility.

47. The method of claim 40, wherein the business rules are modifiable in real-time.

48. A system for managing a plurality of rental facilities using a central processing center, the system comprising:

means for storing rental information within a central database;

means for receiving from a user a request to execute a rental facility transaction, the request originating from a web browser by way of a network communication link;

means for conducting the requested transaction using rental information stored within the central database accessible by the central processing center; and

means for communicating a result for the transaction to the web browser.